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Fayetteville Chrysler Dodge Jeep Ram
Fayetteville, TN
734 Reviews
Whether you are looking for one of our Chrysler Jeep Dodge Ram vehicles, a Certified Pre-Owned vehicle, or one of our other quality pre-owned vehicles, we've got the selection you need. In addition to our comfortable way of doing business, our customers receive Complimentary loaner vehicles, complimentary first oil change on all new and certified pre-owned. 2 years of free oil changes on every lease, and a Lifetime Warranty at no charge on all new and select preowned.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 734 reviews
May 06, 2021
INCOMPETENT STAFF AND SUPERVISORS. Owner could care less about proper service being done. Poor communication with costumer. Dishonest. Tim was the only decent supervisor there. about proper service being done. Poor communication with costumer. Dishonest. Tim was the only decent supervisor there. More
by Herlehyc
Verified CustomerEmployees Worked With
Sasha Smith
May 05, 2021
Landon Meeks was an outstanding person to work with. Always available and whitened hard to find the truck I wanted. Timely in his responses and worked well with my changes. Always available and whitened hard to find the truck I wanted. Timely in his responses and worked well with my changes. More
by COLPMHILL.BIZ
Employees Worked With
Landon Meeks
May 04, 2021
I needed my sterring wheel replaced under warranty and was treated very well during the process. And the installation was fast and painless! Thank you! was treated very well during the process. And the installation was fast and painless! Thank you! More
by SGILLIES76
Employees Worked With
Sasha Smith
May 04, 2021
Poor customer service, really bad communication s, very bad experience, I took 2 days off work . Drove 7.5 hours, bought hotel , now my $500 hold fee is non refundable, this was not stated to me, no warran bad experience, I took 2 days off work . Drove 7.5 hours, bought hotel , now my $500 hold fee is non refundable, this was not stated to me, no warranty no grace period to check the vehicle out. I said no to this deal. I would not recommend you at all for anything. Thanks but no thanks. I’m very disappointed More
by JENKS49
Employees Worked With
Tim Reeves, Brad Rhodes
May 03, 2021
Service was good. Wish I would have known about the cracked radiator before I bought the truck though. Still had to pay to have it checked out through them. cracked radiator before I bought the truck though. Still had to pay to have it checked out through them. More
by Clev83
Employees Worked With
Sasha Smith
May 02, 2021
I would refer anyone needing a new vehicle or used to this dealership. Everyone from detailing up to the manager to include the owner treats everyone with respect and when you leave the dealership you f this dealership. Everyone from detailing up to the manager to include the owner treats everyone with respect and when you leave the dealership you feel different about buying and servicing your vehicle compared to other dealers. It’s always a no stress experience. More
by troeck
Employees Worked With
Kyle Hammack, Sasha Smith, JJ Jones
May 02, 2021
Straight forward sales from meeting Dyllan to test driving to signing to finance. It was the smoothest, easiest car buying experience I have ever had! driving to signing to finance. It was the smoothest, easiest car buying experience I have ever had! More
by Very Satisfied Buyer
Employees Worked With
Dyllan Reeves
May 01, 2021
The easiest truck purchase I have ever had. Austin was great. He even detailed my new truck cause their normal detailers were not there. Highly recommend buy from them. great. He even detailed my new truck cause their normal detailers were not there. Highly recommend buy from them. More
by JMISENHEIMER12
Employees Worked With
Austin Reeves, Denise Daly
May 01, 2021
Called around and Fayetteville CDJR was the only one to get me in. I left multiple voicemails with zero return calls so had to keep calling until someone in service answered. They got my car in, had 1 loan get me in. I left multiple voicemails with zero return calls so had to keep calling until someone in service answered. They got my car in, had 1 loaner car available that was too small for my family, but didn’t seem concerned. There was zero communication during the process, other than to tell me it’s $5200 to replace my transmission. After I told them for the third time it is under Chrysler warranty, they said they’d call back. Never got a call, wouldn’t pick up my call, so had to drive there to figure out what was going on. Finally picked my car up two days ago and I am happy that my transmission is fixed. Got home and popped the hood to see my engine cover was never put back on. Called and someone actually picked up... said “oh yeah that happens all the time.” While washing my car today I noticed a lug nut is missing on the front driver side wheel. Im going to get one myself and put it on so I don’t have to deal with this shop. These are two things I noticed at a glance. What else was missed during the transmission replacement? I seriously hope everything was put back on because clearly there is no quality procedure or vehicle inspection before releasing to a customer. I am usually not one to complain coming from a service industry, however I know I would be reamed out by a customer if I did business like this. More
by TYLER.GROVE
Employees Worked With
Max
