Faulkner Volkswagen

Professional, friendly and efficient Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and com Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and comfortable and plenty of customer parking. Overall a great experience an d I would highly recommend Faulkner VW to friends and family. More

30,000 mile service Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on the house. The 10,000 and 20,000 mile service were provided on the house; but the 30,000 mile service was not. Told I did not have the 30,000 mile service within a certain time frame. When I acquired the vehicle; I do not recall being told about the time frame. More

Best experience, great salesperson, love the Tiguan! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!!! More

Quick and painless inspection! I brought my 2014 Jetta Sportwagen TDI in for state inspection. It was finished in about an hour and the bill was less that 10 dollars. I couldn't hav I brought my 2014 Jetta Sportwagen TDI in for state inspection. It was finished in about an hour and the bill was less that 10 dollars. I couldn't have hoped for a more painless experience! More

A very pleasant surprise. I came in focused on searching used SUV inventory to replace a totaled '07 Pontiac Torrent. I ended up purchasing a new 2017 Tiguan. I leave feeling I came in focused on searching used SUV inventory to replace a totaled '07 Pontiac Torrent. I ended up purchasing a new 2017 Tiguan. I leave feeling confident that I both received a very good deal financially, as well as having the "right" vehicle for our family. Faulkner made this an easy, no pressure process. More

A friendly experience I travelled by train from out of state to purchase this car based on an internet ad. The dealership sent a shuttle to pick me up. Saturday before Ne I travelled by train from out of state to purchase this car based on an internet ad. The dealership sent a shuttle to pick me up. Saturday before New Year's Eve was a particularly busy day for them, but my salesman Rob Beers hustled in earnest between me and other clients. He even drove me to my credit union about 25 minutes away. Everyone was very polite and friendly. There were no tricks but I discovered that purchasing from out of state subjected me to some additional steps and fees that would not normally be required, and while they were annoying, they were not onerous. The dealership created workarounds to solve some of the probems. The car was beautiful and validated the effort. The facility is new and beautiful, but not quite 100% complete unless they intend to never have a soda machine, etc. More

Amazing! Such an awesome place with a great group of employees. Made purchasing my first car so enjoyable and painless especially Morgan, Jodie, and Rob. I hig Such an awesome place with a great group of employees. Made purchasing my first car so enjoyable and painless especially Morgan, Jodie, and Rob. I highly recommend this dealership. You will not walk away disappointed. More

40,000 miles service Completed. Wish the dealership would have told me back when I first started going here for service that I was entitled to complimentary 5,000 mile tir Completed. Wish the dealership would have told me back when I first started going here for service that I was entitled to complimentary 5,000 mile tire rotation. May have saved the four wheel alignment. Glad they finally decided to get larger coffee cups for us waiters in the Customer service waiting area. In this day and age; why do I have to send by the United States Postal Service, a mail-in rebate to Castrol for a twenty dollar rebate that can only be used at Faulkner Volkswagen? Wake up Castrol, this is the 21st century! . More

Faulkner Volkswagen The staff was very helpful. I was there less than a minute before being approached by a salesman. The salesman made finding the right car easy and the The staff was very helpful. I was there less than a minute before being approached by a salesman. The salesman made finding the right car easy and the financial staff made it affordable. The staff made sure I had everything I needed and understood every section of the paperwork before I signed. More

Accommodating I so appreciate how helpful and accommodating everyone at Faulkner has been each time I have visited. The most recent time was exceptional in that I s I so appreciate how helpful and accommodating everyone at Faulkner has been each time I have visited. The most recent time was exceptional in that I showed up without an appointment. My car had stalled, upon getting it restarted I headed right over afraid I might not get it started again. You fit me in, went above and beyond, you even got me back on the very quickly. More