Faulkner Volkswagen

Service visit Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly processed my car for service. Work was accomplished quickly and I was on my way in less than 1 hr 15 mins. All personnel were friendly and courteous; they made sure all my concerns were addressed.to my satisfaction. It's reassuring to know that whatever the service requirements are, they will be accomplished correctly, quickly and professionally. More

Great Customer Service Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommend Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommending my friends and family. More

Rob Beers is the bomb.com. Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's e Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's excellent to deal with. More

State Inspection Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get my car washed everytime I have a service appointment. More

Airbag recall Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of t Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of that right away. Excellent service. Would be happy to go back in the future. More

10,000 mile oil change Short and fast...just the way I like it....in and out quickly...and they washed my car. Also they checked all the things I asked them to like wiper b Short and fast...just the way I like it....in and out quickly...and they washed my car. Also they checked all the things I asked them to like wiper blades and tire pressure. More

Excellent and thorough Not only am I delighted with my new VVW Tiguon, but I am equally pleased with the assistance of the sales person who helped me and worked with me on e Not only am I delighted with my new VVW Tiguon, but I am equally pleased with the assistance of the sales person who helped me and worked with me on every step of the selection and sale of my new vehicle. More

Professional, friendly and efficient Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and com Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and comfortable and plenty of customer parking. Overall a great experience an d I would highly recommend Faulkner VW to friends and family. More

30,000 mile service Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on the house. The 10,000 and 20,000 mile service were provided on the house; but the 30,000 mile service was not. Told I did not have the 30,000 mile service within a certain time frame. When I acquired the vehicle; I do not recall being told about the time frame. More

Best experience, great salesperson, love the Tiguan! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!!! More