
Faulkner Volkswagen
Mechanicsburg, PA
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Avan did a great job with me from our very first conversation. He kept me informed of the information that was being sent to him from VW in regard to the list of repairs that were needed on my wife' conversation. He kept me informed of the information that was being sent to him from VW in regard to the list of repairs that were needed on my wife's car. He kept in touch and updated me on the status of those repairs. When we picked up her car, everything was done exactly as was expected. I would absolutely recommend CVM for others who are looking for quality repairs with exceptional service. More
Craig C 3/2/12 Nadia was great to work with. She was Craig C 3/2/12 Nadia was great to work with. She was very friendly and helpful. Tom did a nice job with the paper work. Overall I was pleased wi Craig C 3/2/12 Nadia was great to work with. She was very friendly and helpful. Tom did a nice job with the paper work. Overall I was pleased with my purchase of a 2011 VW Routan More
I would absolutely recommend CVM and Roger Sowers. As a matter of fact, I already did! I passed his card to a friend first thing this morning. Thanks for everything. Tom Broady was terrific to deal with al matter of fact, I already did! I passed his card to a friend first thing this morning. Thanks for everything. Tom Broady was terrific to deal with also. Thanks to CVM, I am in a gorgeous red Jetta and I love it! More
Nadia Long is a saleswoman par excellence. She is personable, knowledgeable, solicitous and engaging. I have never before worked with anyone like her in acquiring an automobile. If she should ask for personable, knowledgeable, solicitous and engaging. I have never before worked with anyone like her in acquiring an automobile. If she should ask for a raise, give it to her -- her value to CVM is incalculable. Tom Broady made the cumbersome business of completing paper work efficient and speedy. The services of both these employees determined my rating. More
Nadia was very professional,friendly, knowledgeable and worked diligently to help me buy a new car. I enjoyed working with her. and appreciate the extra leg work she did with working with my insurance comp worked diligently to help me buy a new car. I enjoyed working with her. and appreciate the extra leg work she did with working with my insurance company and bank. More
We just brought our 2008 Subaru Outback in for a 75k mike service and as always, the service was great. We were told what would be done for the service, cost, and how long it would take. When the service t service and as always, the service was great. We were told what would be done for the service, cost, and how long it would take. When the service took longer then expected, they worked with my schedule to allow for a pickup that suited me. When I came in for pickup, they told me what was completed and how everything looked overall. One thing that I have always appreciated, that I rarely get elsewhere, is that CVM gives me a heads up of upcoming service that will be needed. For example, this time they told me that my tires will more than likely need to be replaced in about 5000 miles. With this being a business vehicle, it allows us to budget accordingly for the additional expense, protect our workers from having unsafe tires, and gives us piece of mind that someone is looking out for us. I bought my car there because of reasons like this and its because of this (and much more) that I will buy my next car from CVM and have referred others do so as well. More
After having a horrible 2 weeks trying to purchase a new vehicle from two different dealerships, including one I had to travel 100 miles to only to find out the car I had called and put a hold on was sold, vehicle from two different dealerships, including one I had to travel 100 miles to only to find out the car I had called and put a hold on was sold, my wife and I drove a few extra miles down the Pike to CVM to look at the Subaru. Nadia was very knowledgeable and with the help of the used car manager and sales manager was able to get us a good deal. We were able to drive home our new Subaru a few hours after we walked into the dealership. It was a great car buying experience and I can only hope that all my future purchases will be the same. More
Roger was a pleasure to work with; friendly, knowledgeable, and fair. I enjoyed my experience buying my 2012 Volkswagen and the car is wonderful. I would recommend this dealership to anyone. knowledgeable, and fair. I enjoyed my experience buying my 2012 Volkswagen and the car is wonderful. I would recommend this dealership to anyone. More
I bought my first Subaru from Cumberland Valley Subaru in 2009. I decided to try them again January 2012 because I wanted a roomier Subaru. I live 45 mins from the dealership, but my local dealerships can' 2009. I decided to try them again January 2012 because I wanted a roomier Subaru. I live 45 mins from the dealership, but my local dealerships can't compete with CVM! I was able to work with Zach Beishline and the whole process went as smooth as butter. No high pressure selling. I knew what I wanted and was able to get it with CVM! I'm hooked on Subaru's and I'm sure a big reason is because of the dealership. If you want a great, dependable vehicle that holds its value, you need a Subaru. If you want a Subaru, you need to buy one at CVM! More
There are two words that made my decision to purchase my new vehicle from Cumberland Valley Motors an easy one >> Chris Carvell!!! I visited numerous dealerships before I made the purchase, and I didn't mee new vehicle from Cumberland Valley Motors an easy one >> Chris Carvell!!! I visited numerous dealerships before I made the purchase, and I didn't meet any salesmen that were as knowledgeable and friendly as Chris. He knew everything there is to know about the new Legacy, and he made sure that I did too. While I was at his desk, I saw the "2011 Salesman of the Year" sign, and it is def well deserved. And based on my experience, I don't know how anyone could beat him! Chris has earned my future business, and I will be sure to pass that along to anyone else I know who is looking for a new car. Thanks for a great experience and fabulous car, Chris! You rock! More