Back

Faulkner Volkswagen

Mechanicsburg, PA

4.5
272 Reviews

6714 Carlisle Pike

Mechanicsburg, PA

17050

Directions

By Type

Showing 272 reviews

July 14, 2013

Tom Hoffman was very knowledgeable about all the Subarus we looked at on the lot. He was patient with all our questions and actually a fun guy to work with. In fact, everyone at CVM is friendly and knowledg More

by Hagus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hoffman
Jul 23, 2013 -

Faulkner Volkswagen responded

Dear Roy & Ginnie, Thanks for such a detailed and uplifting testimonial! Responses like this help us keep the fire in what we do. We appreciate your business! Please refer your friends and family to Tom. Kind regards, Monique Ullom, President

June 29, 2013

After an awful experience at another dealership, I called on Jessica Evans at CVM. I am extremely glad I did. Jess was extremely helpful and friendly, always seeming to have my best interests in mind. I giv More

by Zmess
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Evans
Jul 23, 2013 -

Faulkner Volkswagen responded

Thank you for sharing your experience with us in such great detail. We're glad you enjoyed working with Jess to arrive at the solution that was right for you! You've got great taste--Subarus rock! Your recommendations mean the world to us. Take care! Kind regards, Monique Ullom, President

June 25, 2013

This is our fourth purchase from this dealership... and this was our best experience yet ! We are thrilled with our new car and our salesperson, Leigh Miller was very friendly and courteous. Never once More

by Hollylodge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bogerman, Leigh Miller
Jul 23, 2013 -

Faulkner Volkswagen responded

What a powerful review. Leigh's a great example of someone who knows the importance of not just one sale, but building lifelong relationships. Thank you so much for taking the time to share this with us! We are so happy that you are happy! Kind regards, Monique Ullom, President

June 14, 2013

I don’t have one bad thing to say about any of the people at Cumberland Valley Volkswagen. Bart, Jay and Leigh scored high in my book and the first place I am going to look when I am ready for another car is More

by stardust7676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart....oh god I can't remember his last name!, Leigh Miller
Jul 23, 2013 -

Faulkner Volkswagen responded

As President, I'm always delighted to hear when we exceed a customers expectations! Leigh is a fantastic sales person and truly cares about her customers (as you saw). We're looking forward to helping you with your next car purchase as well. All the best- Monique Ullom

June 06, 2013

My son found a used Subaru at CVM that he liked. He already had a car and we didn't think we could finance another vehicle due the negative equity we had. CVM was really helpful and gave us a terriffi More

by uncthfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Beishline, Cindy Lacroce
Jul 23, 2013 -

Faulkner Volkswagen responded

Thanks so much for your business and kind words. Certainly Zack appreciates it and so do I! We look forward to working with you again. Sincerely, Monique Ullom, President

June 02, 2013

Mike Ulrich was excellent with explaining differences between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were fr More

by papabob62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Lacroce, Mike Ulrich
Jul 23, 2013 -

Faulkner Volkswagen responded

Thank you so much for sharing your experience. I'm happy to hear we were able to find you a car that fit your budget and that we made the process easy. Congratulations on your new vehicle and we look forward to helping you in the future. Warm regards, Monique Ullom, President

May 26, 2013

My wife and I had been in the market for a 2014 Subaru Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but the More

by johnpamac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ulrich
May 28, 2013 -

Faulkner Volkswagen responded

Thank you for such a detailed review of your experience with us. You touched on some very key points that we hold very close to our hearts here! Survey after survey reveals that car shoppers across the country complain that car salesmen waste their valuable time, so we're thrilled you didn't feel that way with us. Please let us know if there's anything else we can do for you--but in the meantime, enjoy your new Forester Limited! Kind regards, Monique Ullom, President

May 22, 2013

Went in to test drive a 2013 GTI. Leigh was awesome and was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good dea More

by o8hockeyfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Miller
May 28, 2013 -

Faulkner Volkswagen responded

We appreciate your review! Leigh is one of the very best, and we're glad you were taken great care of. Don't hesitate to let us know if there's anything else you need, but in the meantime, keep in touch with us on Facebook? Take care! Kind regards, Monique Ullom, President

May 19, 2013

I've always had a positive experience at Cumberland Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest an More

by pleomorph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Smith
May 28, 2013 -

Faulkner Volkswagen responded

Thanks for such an AWESOME review! It's amazing to see our vision of of the car business manifest itself through customer feedback like this--you've let us know that we're on the right track! Your repeat business means the world to us. Keep enjoying your ride! Happy driving, Monique Ullom, President

May 14, 2013

We felt really comfortable throughout the entire process of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and C More

by lsingiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Beishline
May 28, 2013 -

Faulkner Volkswagen responded

Congratulations on the new Impreza. Thank you so much for your business and the time you spent letting us know about your experience with Zack at CVM Subaru. Zack is pleased to hear that you felt comfortable and not pressured at all. He is always here to help with questions and concerns, do not hesitate to call. Kind regards, Monique Ullom, President

...
11
...