Faulkner Volkswagen
Mechanicsburg, PA
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Tom Hoffman was very knowledgeable about all the Subarus we looked at on the lot. He was patient with all our questions and actually a fun guy to work with. In fact, everyone at CVM is friendly and knowledg we looked at on the lot. He was patient with all our questions and actually a fun guy to work with. In fact, everyone at CVM is friendly and knowledgeable. The manager was great at explaining everything to us. We will definitely visit CVM Subaru again when (and if) we ever need a car again. It was great experience from start to finish! Roy and Ginnie Miller More
After an awful experience at another dealership, I called on Jessica Evans at CVM. I am extremely glad I did. Jess was extremely helpful and friendly, always seeming to have my best interests in mind. I giv on Jessica Evans at CVM. I am extremely glad I did. Jess was extremely helpful and friendly, always seeming to have my best interests in mind. I give Jessica and CVM my absolute endorsement. More
This is our fourth purchase from this dealership... and this was our best experience yet ! We are thrilled with our new car and our salesperson, Leigh Miller was very friendly and courteous. Never once this was our best experience yet ! We are thrilled with our new car and our salesperson, Leigh Miller was very friendly and courteous. Never once did we feel pressured... she answered our questions, and listened to our needs. She seemed very genuine and was committed to make our buying experience everything we expected... and more. Leigh is an exceptional salesperson, and we can't say enough good things about her, and how happy we are with our entire experience. More
I don’t have one bad thing to say about any of the people at Cumberland Valley Volkswagen. Bart, Jay and Leigh scored high in my book and the first place I am going to look when I am ready for another car is at Cumberland Valley Volkswagen. Bart, Jay and Leigh scored high in my book and the first place I am going to look when I am ready for another car is CVM. Leigh- went out of her way to make things convenient for me. Bart- Gave me the more than I ever expected for my trade in and put a wheel cover on my new car and did not charge me. Jay- explained in great detail every aspect of the loan, warranty, additional options. Each of you did this with a smile and I thank you for getting me into my dream car! More
My son found a used Subaru at CVM that he liked. He already had a car and we didn't think we could finance another vehicle due the negative equity we had. CVM was really helpful and gave us a terriffi already had a car and we didn't think we could finance another vehicle due the negative equity we had. CVM was really helpful and gave us a terriffic trade in value on our car. I appreciate that they helped us make our son happy by getting the car he really wanted. More
Mike Ulrich was excellent with explaining differences between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were fr between the models and giving technical details about the model I chose. Cindy Lacroce helped to make the care more affordable for me. Both were friendly and engaging. More
My wife and I had been in the market for a 2014 Subaru Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but the Forester Limited by searching via internet. CVM had the exact car that we wanted so we called and explained that we were almost 2 hours away but they had the car we wanted. CVM gave a very fair price over the phone so we went and picked it up. While at the dealership our sales person, Mike Ulrich, took the time to go through the entire vehicle, both showing and demonstrating each feature. In a little over an hour we were able to complete the paperwork, learn the car's feature and get back on the road. By chance we had bought a used van at this same dealership in 2006, due to availability and price. They were great to deal with and when its time for my next purchase I will start at CVM. More
Went in to test drive a 2013 GTI. Leigh was awesome and was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good dea was very easy to work with both with answering my questions, as well as when it came to negotiating the price on the car. Ended up getting a good deal on both the car and my trade in. Overall, very satisfied... would definitely recommend! More
I've always had a positive experience at Cumberland Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest an Valley Motors, but was especially appreciative of the great customer service I received from Doug during my last service appointment. He's honest and compassionate about taking care of your investment, and he did not try to up-sell me on anything I did not want. Customer service like this makes me glad I purchased my vehicle at CVM. Thank you! More
We felt really comfortable throughout the entire process of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and C of our first new car purchase. We love our new Impreza! Awesome service, friendly staff, overall great experience! Thank you Zack Beishline and CVM staff More