Faulkner Toyota of Harrisburg
Harrisburg, PA
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Sales department is great. Financing department is great. Service department are THIEVES! Be wary of them. I bought the car brand new from them. During vacation a rock put Financing department is great. Service department are THIEVES! Be wary of them. I bought the car brand new from them. During vacation a rock put a very small crack in the windshield, which I promptly had professionally repaired. That year, Faulkner did the inspection and it passed no problem with the repair. This year, they would not pass the inspection because of the windshield, even though they passed it before. Then they tried to gaslight me about it. When I showed them proof they passed it last inspection, they shrugged and made excuses. Absolutely ridiculous for a car with fewer than 20K miles on it! Last time I will use their service department. Total incompetence. It also took them more than 8 hours to do a simple inspection! More
The will be highly recommended. Went above and beyond in every aspect of service and customer satisfaction. For me, it's a definite case of happy motoring! Went above and beyond in every aspect of service and customer satisfaction. For me, it's a definite case of happy motoring! More
Excellent service. The service is very good and they make sure you can take the car of your choice. The person who helped us, Fernando, is the best. The service is very good and they make sure you can take the car of your choice. The person who helped us, Fernando, is the best. More
Love Faulkner Toyota! Have leased 5-6 vehicles from Faulkner and our salesperson is Maryann. Picked up my Highlander from service today. Worked with service advisor Ran Have leased 5-6 vehicles from Faulkner and our salesperson is Maryann. Picked up my Highlander from service today. Worked with service advisor Randy. Great, great experience! More
Marianne was very personable and explained everything throughly. Joe was funny and engaging. Both helped greatly in minimizing the stress of buying a new vehicle throughly. Joe was funny and engaging. Both helped greatly in minimizing the stress of buying a new vehicle More
My wife and I can't thank Fernando and Joe enough for showing us the four different vehicles we were interested in. Prius, corolla cross hybrid, Rav4 hybrid and the Venza nightshade. We tried getting in showing us the four different vehicles we were interested in. Prius, corolla cross hybrid, Rav4 hybrid and the Venza nightshade. We tried getting in and out of all of them. The prius and the Corolla cross hybrid were not a good fit. We are older people and were looking for something that sat a little higher and was easier to get in and out of. The Rav4 for came close, but the Venza nightshade fit our needs the best. We were not pushed towards any of them which was nice! More
Service department is awesome, always looking to be helpful and do what’s best for the customer. And the cashier is by far the best I have ever seen!!! #teamwanda helpful and do what’s best for the customer. And the cashier is by far the best I have ever seen!!! #teamwanda More
Honest dealership. Have worked with this dealership before for service and purchase and am very please with their reliability and honesty. Have worked with this dealership before for service and purchase and am very please with their reliability and honesty. More
Lee sprout is awesome. He always makes sure my car is take. Care if with the highest quality. Everyone at Faulkner toyota is awesome. He always makes sure my car is take. Care if with the highest quality. Everyone at Faulkner toyota is awesome. More