Faulkner Toyota of Harrisburg
Harrisburg, PA
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Finally received my 2nd smart key. Some confusion on their end with the transaction which required a 2nd visit. However, everything went as planned once the key was available. Some confusion on their end with the transaction which required a 2nd visit. However, everything went as planned once the key was available. More
They never disappoint always perfect job wonderful customer service always courteous and always polite. I really enjoy going there and I don’t think I would really go anywhere else. customer service always courteous and always polite. I really enjoy going there and I don’t think I would really go anywhere else. More
Sales department is great. Financing department is great. Service department are THIEVES! Be wary of them. I bought the car brand new from them. During vacation a rock put Financing department is great. Service department are THIEVES! Be wary of them. I bought the car brand new from them. During vacation a rock put a very small crack in the windshield, which I promptly had professionally repaired. That year, Faulkner did the inspection and it passed no problem with the repair. This year, they would not pass the inspection because of the windshield, even though they passed it before. Then they tried to gaslight me about it. When I showed them proof they passed it last inspection, they shrugged and made excuses. Absolutely ridiculous for a car with fewer than 20K miles on it! Last time I will use their service department. Total incompetence. It also took them more than 8 hours to do a simple inspection! More
The will be highly recommended. Went above and beyond in every aspect of service and customer satisfaction. For me, it's a definite case of happy motoring! Went above and beyond in every aspect of service and customer satisfaction. For me, it's a definite case of happy motoring! More
Excellent service. The service is very good and they make sure you can take the car of your choice. The person who helped us, Fernando, is the best. The service is very good and they make sure you can take the car of your choice. The person who helped us, Fernando, is the best. More