Faulkner Toyota of Harrisburg

We took our Yaris in for a recall. Walked out spending over $300 on various repairs, inspection. When one of those "repairs" went wrong, Tony would not refund the money and wanted us to dumpster dive for over $300 on various repairs, inspection. When one of those "repairs" went wrong, Tony would not refund the money and wanted us to dumpster dive for the serpentine belt at our local trusted mechanic, who had done the fix. We called our mechanic and they said they couldn't find it since the repair had been done the day before. Even with a receipt of the same part being installed 2 months later, Tony wouldn't refund the $120. (Our local mechanic charged us $70). We even had bought our Sienna at Faulkner. RIDICULOUS customer service. Won't ever go back. Or buy another car from those jokers. More

Car shopping is one of the worst things to have to do. I walked in and was greeted. I told Jim Porter what I was there to look at and what i was willing to spend. He made all the numbers work and I drove aw walked in and was greeted. I told Jim Porter what I was there to look at and what i was willing to spend. He made all the numbers work and I drove away in a new car! I would give Faulkner Toyota the first chance at any new business of mine. More