Faulkner Toyota of Harrisburg

Great service department. .....staff is friendly, honest and reliable and will be back for many years to come!! .....staff is friendly, honest and reliable and will be back for many years to come!! More

Punctuality and quick service. Text of recommendations no major pressure. Clean waiting area and restroom. Text of recommendations no major pressure. Clean waiting area and restroom. More

Came in for an oil change. Service was fast and professional. Waiting area was clean and comfortable. Service was fast and professional. Waiting area was clean and comfortable. More

Great customer service and easy to schedule appointments. Explanation with pictures are included via text to your phone to help the customer decide what needs done right away and what can wait until next ti Explanation with pictures are included via text to your phone to help the customer decide what needs done right away and what can wait until next time with pricing included. Love their new location! More

We go to toyota for all of pur car maintenance. We always have a good experience working with the team at toyota they have clear communication and great customer service. We always have a good experience working with the team at toyota they have clear communication and great customer service. More

Their new building and friendly service make this dealership an experience that I look forward to. dealership an experience that I look forward to. More

Took truck in for constant squeak from the rear end. Truck was there all day. Problem was never addressed. They sent me a text that it was ready to go. Realized it as soon as I drove it off the lot they Truck was there all day. Problem was never addressed. They sent me a text that it was ready to go. Realized it as soon as I drove it off the lot they didn’t do anything. Brought it back and they said they could not reproduce the problem. Told me I’d have to wait another 30 min to have someone drive it with me. They had the truck all day. Never called to say they could not reproduce the issue. Just gave it back to me like it was fixed. What a waist of time. I just left. Great communication! Thanks Faulkner! More

Bought a used 2023 RAV4 from them this week. All in all, it was a bad experience. First we were told by the salesperson that we could but down 2k to hold it until funds were transferred to my ba All in all, it was a bad experience. First we were told by the salesperson that we could but down 2k to hold it until funds were transferred to my bank. Then we were told, no, we had to write a check for the whole amount and leave it with them to hold until deal was finalized. After writing the check we were told that it wouldn’t hold the car but if I put 2k on my credit card that would work. After demanding to see the manager and telling him how ridiculous they were being he consented to holding the car over the weekend until we could finalize purchase Mon. This was a straight cash sale, no financing involved. The salesperson had little knowledge of procedures and had to hunt for 20 minutes to come up with the second key. We spent about four hours total there. Had we not liked the car we would and should have walked out. Never again! More

Staff very pleasant and helpful. Very knowledgeable. Waiting area was comfortable and lovely large screen TV available. Very knowledgeable. Waiting area was comfortable and lovely large screen TV available. More

When I called to set up the appt they were very accommodating to my schedule. My gentleman I had to sign me in was very nice and pretty accurate on the time that my car would be done accommodating to my schedule. My gentleman I had to sign me in was very nice and pretty accurate on the time that my car would be done More