
Faulkner Toyota Trevose
Trevose, PA
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wonderful the whole deal was nice, everyone was helpful I was very thankful for the patient and concerns that everyone gave me, THEY TOOK CARE OF EACH AND EV the whole deal was nice, everyone was helpful I was very thankful for the patient and concerns that everyone gave me, THEY TOOK CARE OF EACH AND EVERY ONE AND MADE MY EXPERINECE GOOD More
Great car buying experience! This September my wife and I purchased a new Rav4 from Faulkner. The whole experience was very low pressure and the pricing was very fair. Zachary Bi This September my wife and I purchased a new Rav4 from Faulkner. The whole experience was very low pressure and the pricing was very fair. Zachary Biello was an extremely helpful and knowledgeable salesperson, making the whole process painless. I would certainly recommend both Zach and Faulkner to anyone looking to purchase a Toyota! More
Always leave dealer with a positive attitude Great Dealetship, always fairly treated from Patty.and Marc. I now have purchased 5 cars in the last ten years or so , and hope to be back in a few mo Great Dealetship, always fairly treated from Patty.and Marc. I now have purchased 5 cars in the last ten years or so , and hope to be back in a few more More
I had a very great experience Faulkner Toyota is the best dealership I ever bought it's a great place to get vehicles from I suggest my friends n family to get vehicles from there Faulkner Toyota is the best dealership I ever bought it's a great place to get vehicles from I suggest my friends n family to get vehicles from there More
Great Customer Service Always a pleasure dealing with the staff. Took me in without an appointment, still got me done in a reasonable amount of time. A+ service! Always a pleasure dealing with the staff. Took me in without an appointment, still got me done in a reasonable amount of time. A+ service! More
Very efficient and courteous . I’ll always go back for any issues and service. The waiting area was clean and coffee was available along with some vending machines. . I’ll always go back for any issues and service. The waiting area was clean and coffee was available along with some vending machines. More
Insurance covered repair Faulkner Buick in Feasterville is where I purchased my current and previous automobiles. I always use them for inspections and (semi-annual) preventiv Faulkner Buick in Feasterville is where I purchased my current and previous automobiles. I always use them for inspections and (semi-annual) preventive maintenance checkups. And I've always found them reliable. This is their service center - and as it is convenient from my home, and is a "recommended" facility for repair by my insurance company, they were the obvious choice for the current repair. I was very satisfied with their service. More

Good Deal! We were treated very well; no pushy sales pitches. Smitty was extremely respectful and very down to earth, unlike your stereotypical “fast talking car We were treated very well; no pushy sales pitches. Smitty was extremely respectful and very down to earth, unlike your stereotypical “fast talking car salesman”. He worked with us to get the best deal possible, and we appreciate his time and assistance. Tim in finance explained clearly and in detail the business end of the transaction, which made us feel comfortable. I would certainly recommend your dealship to others. Thank you both for your time and your expertise. I’m quite satisfied. More
Great experience We had no difficulty getting a timely appointment and the service was completed as expected. Staff was kind and professional. Would return for future We had no difficulty getting a timely appointment and the service was completed as expected. Staff was kind and professional. Would return for future service needs. More
Horrible experience with customer service - stay away from Shannon Haughney. Bought brand new Highlander 2018. Could not get it to play music from USB drive-same drives work in my wife's Hond - stay away from Shannon Haughney. Bought brand new Highlander 2018. Could not get it to play music from USB drive-same drives work in my wife's Honda. Went to the dealership service department to see what's wrong. They check the car - it was all right, but could not tell me why my USB drives (two of them) were not working. The person I've spoken Shannon Haughney. I've explained to him that same USB drives work in my wife’s Honda, in my computer, pretty much anywhere, but my new shining Highlander. He was not able to answer any question and finished with "I don't want to waste any more of my time with you here". Great way to treat a customer who just bought $37K brand new vehicle. Shannon was not only rude, unprofessional, not polite whatsoever, he also seemed very irritated by mere fact that I am asking questions instead of just listening to his uneducated BS. Customer service people is face of any business. We deal a lot more with them than with sales people. Shannon has no idea of being polite, of being helpful, of being respectful at least. To have person like that is big liability - trouble waiting to happen. I am very disappointed and will write letter to Toyota organization about this incident More