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Faulkner Toyota Trevose
Trevose, PA
2,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,043 reviews
December 04, 2018
great the service was very accomadating, my inspection ran out and i needed my truck on the road so I needed a state inspection fast.the service dept got me the service was very accomadating, my inspection ran out and i needed my truck on the road so I needed a state inspection fast.the service dept got me an appointment right away More
by BGRILL1
Verified CustomerEmployees Worked With
shannon haughney, Bruce Glantz
December 04, 2018
Maintenance, Inspection, installation of remote starter. Arrived a little early, Joann was there to meet us. Only waiting a short time for Bruce to bring us back for a loaner car. The service was due very qu Arrived a little early, Joann was there to meet us. Only waiting a short time for Bruce to bring us back for a loaner car. The service was due very quickly. More
by EZLEO11
Employees Worked With
Joann, Shannon, Alan Rhode
December 03, 2018
Service I waited less than an hour for my 15,000 mile service appointment. I was running 5 minutes late and felt so bad about it. The staff person reassured I waited less than an hour for my 15,000 mile service appointment. I was running 5 minutes late and felt so bad about it. The staff person reassured me. Staff was so friendly and helpful- I couldn’t ask for more! More
by rigousr
Employees Worked With
Tom Hunton
December 03, 2018
Very easy and pleasant to deal with. Very quick response when I requested a internet price. Patty was quick to get back to me with a price and answered all my questions. When we went to d Very quick response when I requested a internet price. Patty was quick to get back to me with a price and answered all my questions. When we went to dealership Zach was very personable, informative and did not make us feel rushed. Everyone at Flaukner that we dealt with made the car purchase easy and enjoyable. More
by Roxy158
Employees Worked With
Patricia Kleber, Zachary Biello
December 01, 2018
review Service was ok. Did not receive coupons in mail. I wish receiving oil change coupons like many other customers. Thank you for your follow-ups. Service was ok. Did not receive coupons in mail. I wish receiving oil change coupons like many other customers. Thank you for your follow-ups. More
by genemo65
Employees Worked With
Tom Hunton
December 01, 2018
Stu and all staff worked with my wife Wife stopped in Saturday Nov 10 to look at.a certified 2015 van. Stu and Steve E. did there work to make Joni happy. We send anyone we know up to Trev Wife stopped in Saturday Nov 10 to look at.a certified 2015 van. Stu and Steve E. did there work to make Joni happy. We send anyone we know up to Trevose Faulkner . More
by JONIM37
Employees Worked With
Stuart Saull, Steve Egrie, Bill Blythe
December 01, 2018
Used car purchase We found the perfect vehicle at a price within the Kelly Blue Book value, even though it was on the high end of the range. The service that was listed We found the perfect vehicle at a price within the Kelly Blue Book value, even though it was on the high end of the range. The service that was listed on the car fax history wasn’t 100% accurate because the oil was leaking from either an old seal or loose nut, and the turn signal out was from a faulty ground wire and not a bulb burned out. We asked to have the rear view mirror replaced because the existing one lost most of the silver, and the manager said they would charge $250 to install a $25 mirror! I understand a used car isn’t in perfect condition, but if you’re paying the retail value I would expect the car to meet safety standards and be inspected before it leaves the lot. The repairs we asked for were completed, and we picked the vehicle up the next day (only because we couldn’t wait three days and pressed the issue) The manager expected us to make payment and sign paperwork BEFORE the work was done, and this was the only time in the 5 hours we spent in the showroom did Steve even come over to talk to us. Because the vehicle was the right one for us, we endured the aggravation. It was our daughters first car. The finance rep was a great experience though. He knew what he was doing and explained everything thoroughly. I won’t deal with this Faulkner location in the future, nor would I recommend them. More
by Disapponted Mom
Employees Worked With
Jon Kim, Steve Egrie, Bill Blythe
November 30, 2018
New Avalon Mark helped us again. Last purchase from Mark was a Highlander. This was the second car Mark has helped us decide on. The Avalon Limited is awesome. Mark helped us again. Last purchase from Mark was a Highlander. This was the second car Mark has helped us decide on. The Avalon Limited is awesome. More
by PETER.COTTON
Employees Worked With
Jason Brown, Marc Handelsman
November 30, 2018
Purchasing a car My sales person Eric Santos was so much more than I expected and made the entire car buying experience very pleasant and easy for me. He was more like My sales person Eric Santos was so much more than I expected and made the entire car buying experience very pleasant and easy for me. He was more like an old friend rather than someone just wanting to make a sale. He showed real interest in what we had to say, was courteous and at times made us laugh. He listened to my specific needs and at the end of the day with the help of his manager Steve Egrie who is also very nice I left with the car I came in and inquired about and at a price I could afford. I would definitely recommend this dealership to friends and family. Thank You Again! More
by Corolla Rose
Employees Worked With
Steve Egrie, ERIC SANTOS
November 30, 2018
you asked me for an opinion I have been working with Greg Koldhoff of the White team for many years - and have only praises for the way he has helped me over the years. He is th I have been working with Greg Koldhoff of the White team for many years - and have only praises for the way he has helped me over the years. He is the main reason I expect to deal only with Faulkner in the future. More
by MHROSOFF
Employees Worked With
Greg Koldhoff, Alan Rhode
