Faulkner Toyota Trevose

James Fitzgerald was a great help with my new car buying. My experience with Faulkner Toyota was great. Fitz was a great help and showed me all the great features my new car has. I would fully recommend Faulk My experience with Faulkner Toyota was great. Fitz was a great help and showed me all the great features my new car has. I would fully recommend Faulkner Toyota to anyone. More

Very pleasant experience. Phil is very knowledgeable & very willing to make you happy. Made the process as quick as possible Everyone has great things to say about our purch Phil is very knowledgeable & very willing to make you happy. Made the process as quick as possible Everyone has great things to say about our purchase. Thanks so much More

Alan Rhode is the absolute best! Everyone I worked with was top notch, they answered all questions and concerns. This is my 3rd vechile purchase with Alan, will continue to come when Everyone I worked with was top notch, they answered all questions and concerns. This is my 3rd vechile purchase with Alan, will continue to come when needed. And always recommend! More

Repair damage done to vehicle in accident Had extensive damage to front of car, including driver side front fender and front bumper. My dealings were solely with John Marshall, Estimator. Joh Had extensive damage to front of car, including driver side front fender and front bumper. My dealings were solely with John Marshall, Estimator. John apprised me of the status of my car’s repair throughout the approximate 18 days my car was being inspected and worked on. He made sure that I was aware of the status of my car and whether it would be completed by the delivery date initially given to me. In fact the car was completed two days early, allowing me to return my car rental earlier than expected. Total first class service throughout a stressful period for me. More

Professional and Courteous I worked with Tom who responded timely to all my questions. His pleasant personality made a less than ideal situation not so bad. I would definitely r I worked with Tom who responded timely to all my questions. His pleasant personality made a less than ideal situation not so bad. I would definitely return for service. More

sales and service As always, the service was of the highest quality and professionalism. Gus in sales was friendly and highly professional. While the new RAV4 , which I As always, the service was of the highest quality and professionalism. Gus in sales was friendly and highly professional. While the new RAV4 , which I am interested, just arrived and there was only 1 model to see, I was assured by Gus that he would contact me as soon as more models and information became available. I look forward to working with him in the not to distant future and to purchase my new RAV4 More

The service makes the car better We came in to buy a car and we received a positive experience to go with it. I must say how kind and professional Bruce was with me and my family. He We came in to buy a car and we received a positive experience to go with it. I must say how kind and professional Bruce was with me and my family. He showed patience and willingness to walk through any part of the process with you to ensure you are comfortable. We even took the time to walk to the service area. We have bought several cars over the years and have even strayed away from nearby dealers due to poor customer service. I feel confident returning and even referring others to Faulkner and specifically to Bruce. I also worked with Patty, the online sales manager, she was responsive and collaborative. She quickly understood what was important and worked with me to get it done. Honestly, an all-around great experience. More

fast and perfect Bruce was very friendly and professional as always. He find exactly what we need. We like this dealership and service. Thank you Bruce. Will see you Bruce was very friendly and professional as always. He find exactly what we need. We like this dealership and service. Thank you Bruce. Will see you again in 3 years. More

Great Service Dropped off my car for an oil change, an inspection and to get my snow tires put on. They completed the work in a very timely manner and kindly called Dropped off my car for an oil change, an inspection and to get my snow tires put on. They completed the work in a very timely manner and kindly called me with their progress, any concerns that they had for my car, and when it was finished and ready for pickup. My only small issue (that I noticed after returning home) was that I was charged full price ($49.95) for the emissions inspection even though the Sticker Issuance Report says that my car had an 'operated less than 5000 miles' exemption, which means I should have been charged $19.95; I did however have a coupon for a free state inspection so I'm not sure if that interfered with the pricing at all (just wish it was stated somewhere if it interfered or not). Besides that, they were very friendly and professional and I really appreciated that. More

Quick, thorough and painless (warranty) check up/services. See above. Quick, thorough and painless experience. In and out within 45 minutes. Was able to relax, catch up on news and respond to work e-mails whi See above. Quick, thorough and painless experience. In and out within 45 minutes. Was able to relax, catch up on news and respond to work e-mails while I waited, More