Faulkner Toyota Trevose

Another successful auto purchase As always Alan makes sure we are well taken care of whenever we come in to purchase or lease a new car. I trust him implicitly, so I know I got the b As always Alan makes sure we are well taken care of whenever we come in to purchase or lease a new car. I trust him implicitly, so I know I got the best deal possible. Never, a "could of, would of, should of," after I have driven away in a new Toyota. He makes the whole process very enjoyable and stress-free. More

My experience was great as always. I will always give Faulkner Toyota the highest review that i can. The service there is great. I never have an appointment when i go to the dealership I will always give Faulkner Toyota the highest review that i can. The service there is great. I never have an appointment when i go to the dealership to have have my vihicle serboced. But, the always find a way to fit me in. And the wait is never as long as tbe say. GREAT SERVICE!!! More

Great!! Everything about our experience yesterday in the service department was ABSOLUTELY fine.  Tyler was EXACTLY the kind of employee that ANYONE in bus Everything about our experience yesterday in the service department was ABSOLUTELY fine.  Tyler was EXACTLY the kind of employee that ANYONE in business would be overjoyed to have working for them. He is well versed in all aspects of his position and presents like the perfect professional. All other Faulkner employees that my wife & I have encountered, have been excellent, but Tyler raised the bar today. GREAT JOB, TYLER!! Thank you, Carol & John O'Brien More

Very professional I gave an excellent rating because from start to finish everyone there were caring and knowledgeable. I was in and out within an hour and the price wa I gave an excellent rating because from start to finish everyone there were caring and knowledgeable. I was in and out within an hour and the price was fare. More

Excellent experience! Faulkner Toyota did an excellent job selling us a Toyota Sienna. They were honest and informative. They didn’t pressure us at any point. Phil Gers Faulkner Toyota did an excellent job selling us a Toyota Sienna. They were honest and informative. They didn’t pressure us at any point. Phil Gersh was especially wonderful to work with. Even after we had purchased the car, Phil called to make sure everything was excellent. More

Nice place to shop for a new car First time ever in this dealership very helpful people if you need car work to get done looks like a good place has a nice lounge area for waiting TV First time ever in this dealership very helpful people if you need car work to get done looks like a good place has a nice lounge area for waiting TV and coffee area . More

Friendly & professionable I have bought three cars from Faulkner Toyota and each time I left satisfied with my experience. My latest purchase of an 2019 Avalon was facilitate I have bought three cars from Faulkner Toyota and each time I left satisfied with my experience. My latest purchase of an 2019 Avalon was facilitated by Anthony Rocchi an excellent sales person. Considering how much money is on the line, a car buying experience can be very stressful but Mr. Rocchi has a knowledge of his product and makes a person feel comfortable. Mr. Mellor in the finance department explained everything without rushing and was able to answer all my questions. In the years I have had cars bought and cars serviced, there has never been anyone that I have interacted with who wasn't friendly and helpful. ( Except one service rep who told me a fairy tale about why my battery ran down. I haven't seen him an a while so I guess he is gone.) This is a good dealership. More

Fast and courtious Service people were very helpful and polite. Got our car in and out quickly. People at front desk were very polite. It was a pleasure bringing my car Service people were very helpful and polite. Got our car in and out quickly. People at front desk were very polite. It was a pleasure bringing my car there for its 10,000 mile checkup. And it was FREE!!!! More

Service Mark Cahill is an excellent service technician and deserves a raise! The service manager was good also. I forgot his name but he was courteous Mark Cahill is an excellent service technician and deserves a raise! The service manager was good also. I forgot his name but he was courteous More

Honestly caring salesmen I haven’t bought a car in over 10 years and so much has changed. Nobody is willing to tell you how much a car costs when you walk onto the lot. Their I haven’t bought a car in over 10 years and so much has changed. Nobody is willing to tell you how much a car costs when you walk onto the lot. Their only interest is getting all of your information into their system so they can email you daily with any special, price drop,comparison vehicle or just to keep in touch even if they do not have anything close to what you are looking for. SoI went from dealership to dealership asking for the same type car. I was not picky about color, make or model but did want to stay within a price range and I wanted a manual transmission with a sunroof. I was repeatedly told to come on in and they will see what they have. Then the inevitable would happen. The salesperson would pull up their inventory on the website and begin searching. At first I tried to be polite and patient while they asked my name,address,phone, job info and other questions while they searched for something they already knew they didn’t have. But after 2 weeks my patience had reached its end and I began calling dealerships for information and telling them I would not come out to see the car if the price was not in my range .When I spoke to Jon Kim at Faulkner Toyota I explained what I was looking for. We did some negotiating over the phone and his supervisor Mike Villari called me back to discuss coming for a test drive. I explained that I was scheduled test drive two vehicles in my price range the following day but I really liked the car they had and would be willing to travel there to test drive if they could get it in my price range. Not only did they work with me financially but when I pulled in for the test drive, Jon Kim was outside waiting for me and the car was ready for me to drive. The car was EXACTLY what I was looking for! Next, Mike Villari came up to introduce himself and he was as nice in person as he had been on the phone.Needless to say,I did purchase the car after working out some minor details. Maybe another Toyota dealership could have worked this kind of deal but I was more impressed with the kindness and professionalism these gentlemen showed through the entire process. I never felt pressured or rushed and every question was answered. They accommodated my needs every step of the way and should be commended for their work ethic. I will be sure to tell everyone I know to go to Faulkner Toyota for honesty and professional service when they shop for their next car! Good job gentlemen!! More