
Faulkner Toyota Trevose
Trevose, PA
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Perfect and Fantastic Paul has helped made an excellent choice of the vehicle of both outstanding brand and cost. He is also friendly, enjoyable, pleasant, and willing to a Paul has helped made an excellent choice of the vehicle of both outstanding brand and cost. He is also friendly, enjoyable, pleasant, and willing to assist. I highly recommend him to anyone when finding a decent car of ones choice. More
Great place. Paul was very professional, kind and not pushy at all. Test drove 4 cars before I chose the one I wanted and he was always there ready to help. pushy at all. Test drove 4 cars before I chose the one I wanted and he was always there ready to help. More
The staff was nice and I fell in love with the rental vehicl My car looks brand new like it was never hit. I don’t remember the names of the people who helped me. I remember it was a female. My car looks brand new like it was never hit. I don’t remember the names of the people who helped me. I remember it was a female. More
Service Always feel like my vehicles are well taken care of...very satisfied with Faulkner service technicians...comfortable waiting area ....and since I wait Always feel like my vehicles are well taken care of...very satisfied with Faulkner service technicians...comfortable waiting area ....and since I wait they seem to get my vehicles done in a reasonable amount of time More
Courteous The staff was very courteous and kind. My service coordinator was very kind. I went with my special needs child he made my visit easy. I appreciated The staff was very courteous and kind. My service coordinator was very kind. I went with my special needs child he made my visit easy. I appreciated very much. Thank you. More
A solid salesperson and a great car! Our salesperson, Tim Pinkerton, was solid in agreement and very helpful during the acquisition process. We purchased the 2019 RAV4 Hybrid and we are n Our salesperson, Tim Pinkerton, was solid in agreement and very helpful during the acquisition process. We purchased the 2019 RAV4 Hybrid and we are not going back to regular combustible-engine vehicles. Next up is an all-electric Toyota! More
Major fix I had the throw bearing, clutch, another bearing, and four new tires replaced. I dropped my FRS off at the dealership unannounced on the Monday before I had the throw bearing, clutch, another bearing, and four new tires replaced. I dropped my FRS off at the dealership unannounced on the Monday before thanksgiving. I was satisfied with how long the job took to complete given the holiday. Also, I was able to ship tires in and have them replaced. I liked how we communicated via text, but I wish the service writer responded slightly faster. Other than that I was pretty satisfied with the entire job. The clutch, bearings, and tires have no trouble since installation. More
Good experience. Need to explain the contract numbers of the Too many interference’s when working on a deal. I don’t think the price of the car was as good as it should have been for a 2019 leftover. Too many interference’s when working on a deal. I don’t think the price of the car was as good as it should have been for a 2019 leftover. More
RAV4 purchase Marc was a great salesman who talked TO me not at me or down to me. He listened to what I wanted and worked to meet my price Marc was a great salesman who talked TO me not at me or down to me. He listened to what I wanted and worked to meet my price More
They made a mistakes I purchased a used 2017 RAV4 in December and the experience was very pleasant. No high pressure sales or being talked down to but they did make a mis I purchased a used 2017 RAV4 in December and the experience was very pleasant. No high pressure sales or being talked down to but they did make a mistake with the extended warranty. They quoted a warranty with with a much higher mileage rating than the one the sold me. I figured it out that night and noticed that it differed by almost 20,000 miles. When I went back the next day, they were very apologetic and ended up giving a much better warranty at the same price to resolve the problem. It not that they made a mistake was the issue, but it was how they resolved the issue that was important. Based this experience I would high recommend they. More