Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Toyota Trevose
Trevose, PA
2,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
October 18, 2010
Bad experience. I was told that they will give free scheduled services if i buy the car from them. After the purchase, they gave me the first service free as if they were doing me a favor. When i went scheduled services if i buy the car from them. After the purchase, they gave me the first service free as if they were doing me a favor. When i went for the second service they charged me and when i informed the service manager that i was told of this free services at the time of purchased. He told me that it is not possible and get something in writing from the sales team. When i went and checked with the sales manager, i was kind of insulted. I told him that was offered to me at the time of purchase. Then he replied me this "man.. we get nothing free in America". The salesman who baffled me with xxxxxxxx is Jason Brown and the sales manager with whom i spoke is Paul Scammahorn. My overall experience with this dealer was very bad. Please do not go there. I have other friends who had bought car from here also sharing similar experience. More
by ranjpal
Employees Worked With
Jason Brown, Paul Scammahorn, Jason Brown
July 14, 2010
I had the worst experience at this dealership, than any other dealership before. I communicated primarily through email with Stuart Saull. When I asked him to send me a video of the car, he sent me a sin other dealership before. I communicated primarily through email with Stuart Saull. When I asked him to send me a video of the car, he sent me a single picture. When he made a second attempt at sending the video, he sent me a picture of an employee at Faulkner Toyota eating lunch. I finally received a video from his manager, Patrick Haggerty, who was very good to deal with. Unfortunately, most of my communication was with Stuart Saull, who was incompetent and insulting most of the time. They were completely unwilling to match a price, which I had received from another dealer. Their rock bottom price was $500 above the prices which other dealers were publicly advertising for the same vehicle. It was laughable. Needless to say, I did not buy the vehicle at Faulkner Toyota, nor will I ever return to Faulkner Toyota to buy a vehicle. I hope this review helps at least one person to avoid this horrible dealership. There are plenty of other dealerships that offer much better customer service, and much better prices. More
by cedougl
Employees Worked With
Stuart Saull, Stuart Saull
