Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Toyota Trevose
Trevose, PA
1,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,969 reviews
March 31, 2011
Marc? He was amazing!! On the phone giving us Marc? He was amazing!! On the phone giving us direction and later, standing outside in the rain to greet us when we arrived, Marc made us feel wel Marc? He was amazing!! On the phone giving us direction and later, standing outside in the rain to greet us when we arrived, Marc made us feel welcomed. He was patient, helpful, courteous, friendly and experienced. He gave us workable pricing and financing. His instructions (esp. on using bluetooth) was very informative and helpful. The car has lots of special features and not even things necessary for driving a car (like satellite radio). Yet Marc gave me as much time on that as I wanted....I am grateful to him for that. It was a pleasure to work with him. I felt lucky to have him as my salesman. More
by nliberissimmons
Employees Worked With
Marc Handelsman, Marc Handelsman
March 30, 2011
After visiting 3 other Toyota dealerships in the area, Faulkner is the best! Michael Scammahorn gave me a fantastic deal on both my new Prius and on my trade-in. I can't say enough about this place. From Faulkner is the best! Michael Scammahorn gave me a fantastic deal on both my new Prius and on my trade-in. I can't say enough about this place. From beginning to end, both Michael Scammahorn and Michael Steinberg took care of me like family. Their straight forwardness, patience and great customer care made this the best new car experience in my life. I LOVE MY PRIUS and wish I would have done it years ago! THANK YOU Michael Scammahorn and Michael Steinberg! More
by Priusisthebest
Employees Worked With
Michael Scammahorn and Michael Steinberg, Michael Steinberg
March 27, 2011
We have been to Faulkner many times before and feel comfortable going there. However, this time we had the best salesman we ever dealt with there. Mike was very professional, friendly, informative, v comfortable going there. However, this time we had the best salesman we ever dealt with there. Mike was very professional, friendly, informative, very helpful and put absolutely no pressure on us to make a sale. We also met Steve Harris who was very nice too. Because we were dealt with so honestly and fairly, we did lease a new Camry through Mike. We have recently had a very bad experience with high pressure at another dealership , it was very refreshing to deal with Mike at Toyota and we will highly recommend him to our family and friends. Thank you, Mike. We now are proud owners of 2 Toyotas. More
by ptilsner
Employees Worked With
Mike S., Michael Steinberg
March 27, 2011
Going to the service dept at Faulkner Toyota is a happy experience (believe me I've had many unhappy experiences at service dept). My team rep is always pleasant and courteous. He explains everything in de experience (believe me I've had many unhappy experiences at service dept). My team rep is always pleasant and courteous. He explains everything in detail so that the customer understands the work that is being done to their car. He also tells you the cost of the service beforehand. If customer has any questions you can contact him. I feel very confortable taking my car to Steve at Faulkner. More
by bythepool
Employees Worked With
Steve Grabov
March 26, 2011
We found our sales professional, Mike Steinberg, to be knowledgeable, low-key and very helpful. He has been great to work with. He was very good at communicating by phone and attentive to our many concern knowledgeable, low-key and very helpful. He has been great to work with. He was very good at communicating by phone and attentive to our many concerns. On a first visit on a busy Saturday, we stopped in just trying to see firsthand the Prius we had been reading about on the web sites. We left in about 45 minutes to rush off to work but with a good sense of the product, inventory, current incentives and trade-in offer. Without pressure or a lot of hype, Mike helped us work through our questions and reservations. When we were ready to buy a week or so later, we found all the folks we dealt with at Faulkner to be professional. On the day we decided on our car, we were in and out of the dealership in about 2 hours. Faulkner has been much easier to work with than the dealers we have chosen in the past. More
by Owl82
Employees Worked With
Mike Steinberg, Michael Steinberg
March 24, 2011
Have been using this team for service on my vehicles Have been using this team for service on my vehicles since 1989. They are the best. The entire service dept. is the best in my opinion. I would no Have been using this team for service on my vehicles since 1989. They are the best. The entire service dept. is the best in my opinion. I would not go anywhere else for service. Have bought cars elsewhere but use this service strictly. Mary P. Seibel More
by laylabuffy
Employees Worked With
Greg Kohldoff & his team (White Team)
March 23, 2011
I've been a Faulkner customer since 1978. Since then: '78 Olds, '82 Cadillac, '97 Camry, '00 Avalon, '03 Camry, '05 Avalon,'06 Camry, '09 Camry, now '11 Prius. This business does more than sell fine '78 Olds, '82 Cadillac, '97 Camry, '00 Avalon, '03 Camry, '05 Avalon,'06 Camry, '09 Camry, now '11 Prius. This business does more than sell fine products. The people - sales and service - are just outstanding. They are friendly, helpful, courteous, knowlegeable, and a credit to the Faulkner dealership and to Toyota. I could write on-and-on but it isn't necesssary! I believe I have been as descriptive as possible and answered "why" with much less than 250 words. More
by MartyHW
Employees Worked With
Alan Rhode, Steven Harris, Shannon (Service Dept), Alan Rhode
March 22, 2011
I absolutely have to commend both Mike Scammahorn and Steve Harris on what an enjoyable experience I had when purchasing my brand new 2011 Toyota Camry. When I first came in, I was greeted with a willing Steve Harris on what an enjoyable experience I had when purchasing my brand new 2011 Toyota Camry. When I first came in, I was greeted with a willing sales force but not overly pushy. I spoke with a sales consultant first and then was referred to Mike and Steve to help with a little better of a deal and a leather interior. They worked out an amazing deal and I also had leather interior and two front heated seats installed for the best price around! The leather interior was absolutely amazing and the experience of buying my car was better than any other. They were very informative and didn't ask “What can I do to make you take the car tonight?” They listened to my requests and were able to handle anything I wanted. I love the leather interior and will recommend anyone and everyone I know to Faulkner Toyota. I knew buying a car would be an experience but I never realized how good it could have been before going to Faulkner. If you're looking for a new Toyota/Scion - Don't even hesitate. You have to come here! The BEST! More
by HappyBuyerPA
Employees Worked With
Michael Scammahorn, & Steve Harris
March 21, 2011
My name is George and have owned 16 different cars. Last night I purchased a Toyota Camry LE and had a great experience. Stuart Saull was my saleman and never once gave me "the run around". I am a very bu night I purchased a Toyota Camry LE and had a great experience. Stuart Saull was my saleman and never once gave me "the run around". I am a very busy person with limited amount of time and no time for "the sales game". I spoke with Stuart several times on the phone as to what I was looking for. We struck a deal over the phone, he emailed me the numbers and I picked up the car at the end of the week without any issues. Finally, I found a no- nonsense saleman. I would recommend Stuart to anyone looking for a Toyota. More
by Genglehardt
Employees Worked With
Stuart Saull, Stuart Saull
March 21, 2011
I would never purchase a car anywhere else! The staff, especially my sales person, Chris, was amazing and easy to work with. They went above and beyond when it came to customer service and I could not ha especially my sales person, Chris, was amazing and easy to work with. They went above and beyond when it came to customer service and I could not have been happier! Thank you so much to Faulkner Toyota!! More
by agidaisy
Employees Worked With
Chris Hall
