Faulkner Toyota Trevose

Mike Steinberg was exactly the type of person I was hoping to deal with. He took time to answer all my questions and explain every aspect of the sales process. He was a pleasure to work with. Definitel hoping to deal with. He took time to answer all my questions and explain every aspect of the sales process. He was a pleasure to work with. Definitely recommend. More

They have had my car for a month now and still keep changing my estimated finish date. Nobody returns any of my calls and I will never recommend this place. They keep giving me the run around and racki changing my estimated finish date. Nobody returns any of my calls and I will never recommend this place. They keep giving me the run around and racking up ny insurance bill for a minor bump on my front bumper. I hate that I even took my car there to start. The people aren't any help and when asked to speak to management they say someone will call you back. I bet if it were their own car it would have been fixed within a week. More

I contacted the Dealer to purchase a Tacoma. A sales person promptly got back to me and we discussed the details and he agreed to look for the vehicle as they didn't have what I was looking A sales person promptly got back to me and we discussed the details and he agreed to look for the vehicle as they didn't have what I was looking for in stock. A month goes by and nothing not even a text so I contacted the dealer to see if they found anything and to make sure they knew I was still looking to purchase. The dealer contacted me back and said they wouldn't sell me a truck because I live out of state. What a waste of time. More

Jason Brown, Business Manager & Rick Grissinger, Sales Person provided an incredible experience when buying our used Toyota 4Runner! Super easy and Super professional - thank You!!! Person provided an incredible experience when buying our used Toyota 4Runner! Super easy and Super professional - thank You!!! More

I would highly DISCOURAGE buying from FAULKNER I had an extremely unpleasant experience, first time every when buying a new car. How they could possibly screw up this transaction is ridiculous. Too many o extremely unpleasant experience, first time every when buying a new car. How they could possibly screw up this transaction is ridiculous. Too many other good dealership out their with excellent customer service and professionalism. More

Started great then all changed when my vehicle arrived. I ordered a replacement 4Runner after my wife was in an accident that totaled ours. A salesman reached out to me telling me that the 4Run arrived. I ordered a replacement 4Runner after my wife was in an accident that totaled ours. A salesman reached out to me telling me that the 4Runner I was looking for was on its way to them within the next 2 months. He told me to leave $500 down and the car is mine, as I did. Time passed with no contact so I reached out only to find my salesman was "no longer working there". I was not assigned a new salesman but told "as long as you have a deposit the 4Runner is yours." Fast forward, reaching out once again, at another attempt to get a salesman assigned to me I was now told they will "assign one when it arrives." I was as well informed that when my vehicle arrived I would have a 48 hour window to pick it up. As strange as this seemed I did not see it as an issue. As life would have it I tested positive for COVID 2 hours before they called to tell me my 4Runner arrived. I informed the dealership of my covid diagnosis and they said no problem "we have contactless pick up!" I told the dealership how can I do that with a trade in? Again no problem "as long as you are here in 48 hours!" I was not in a condition to drive to the dealership. I tried everything with the dealership to not loose my vehicle. I told them I would fill out all paperwork and send it to them, I told them I would send them more money(wire, CC, overnight check) whatever they wanted. All I needed was them to wait a few extra days until I was able (not sick or contagious) to travel to pick it up. Apparently Covid-19 did not matter to them. Not only did they screw me over, waste months of my life, conveniently forget to refund my money and sell the 4Runner I had money down on and waited for... but they were also willing to have someone that was in quarantine travel to their state with no regard to the consequences that might surround that. More

Horrible experience with this place. Refused to give deposit back when the deal fell through on their end. Their manager has the worst customer service I’ve ever experienced. Had to file Police report. deposit back when the deal fell through on their end. Their manager has the worst customer service I’ve ever experienced. Had to file Police report. Do not recommend. Please beware and go somewhere else with your hard earned money More

I purchased a 2021 RAV4 from here. A coworker recommended salesman Alan Rhoads. He took his time explaining the features and had the car ready for me to test drive. I previously purchased my last 2 cars from salesman Alan Rhoads. He took his time explaining the features and had the car ready for me to test drive. I previously purchased my last 2 cars from Sloane but since dealing with Alan I will definitely be buying from Faulkner now. More

Last year, my sister & I met with David Rice to test drive a RAV4. David was very friendly, knowledgeable & professional. This year it was my turn. When I went to the dealership, I noticed that David drive a RAV4. David was very friendly, knowledgeable & professional. This year it was my turn. When I went to the dealership, I noticed that David was at his desk, and was thrilled to be able to work with him again. I walked in for a test drive, but with David's guidance, I drove off the lot in my brand new RAV4! Ask For David Rice, and you won't be sorry! More

2 Cars in 4 months:Both me and my sister both purchased 2 Cars in 4 months: Both me and my sister both purchased great used cars from Fitz at Faulkner Toyota. Fitz was a pleasure to work with and went th 2 Cars in 4 months: Both me and my sister both purchased great used cars from Fitz at Faulkner Toyota. Fitz was a pleasure to work with and went the extra mile to help us get into the cars we wanted at a fair price! I highly recommend Faulkner, this was our 4th & 5th car purchase from them. Each one has been affordable and reliable. Thank you and we'll be back! More