Faulkner Toyota Trevose

The staff ensures that our concerns are handled in a professional manner with high regards to the customer. In my case, Shannon always provides me with updates keeping me informed, thanks professional manner with high regards to the customer. In my case, Shannon always provides me with updates keeping me informed, thanks More

I wrote this review right after purchasing my Hybrid RAV4 in October but saved it for six months to ensure my thoughts remained true and the car was the real deal (and not a lemon), and both are 100% the cas in October but saved it for six months to ensure my thoughts remained true and the car was the real deal (and not a lemon), and both are 100% the case, so here goes: My parents have been buying Toyotas from this dealership, specifically from Alan Rhode, for years. When it was my turn to buy my first car, there was no question — a Toyota from Alan was the move. And I am so, so glad I did. Alan wrote the definition of what car buying should be, and I now understand why my parents kept going back: he is happy, helpful, patient, transparent, and overall just easy to work with, always. There are no games with Alan, just trust, honesty, and helpful information. He's able to read between the lines of what I thought I wanted and, using his vast experience & knowledge, steer me toward what I actually wanted and needed. I am SO happy with every details of my car. The finance manager Alan paired me with, Jordan, who handled my loan, was also incredible. He made sure I understood everything I was signing so there were no surprises and never once tried to rush through anything. I share this too as another example of the priority Faulkner has clearly instilled in their people: to treat customers like friends, with trust, honesty, and transparency, rather than as just another sale. Not only are the people great, Toyotas are the real deal. We’ve never had a single issue with any of our Toyotas over the years; they have their reliable reputation for a reason. I am beyond happy with my car, and I know I’m in good hands when I return for service. Thanks for everything, Alan, Jordan, and Faulkner! P.S. we'll be back again as I’ve convinced my fiancé to trade in his old car for another Toyota from you when it's ready! More

Always trustworthy with their service and employees are pleasant and helpful. This was the second Venza I purchased from Faulkner. pleasant and helpful. This was the second Venza I purchased from Faulkner. More

Service check in is quick and easy. Service time was what I expected. Price was probably reasonably. Service time was what I expected. Price was probably reasonably. More

Excellent service, not wait at all, good environment and cordial treatment from the personal, thanks cordial treatment from the personal, thanks More

From online inquiry to Trevose dealership visit, Eric was excellent throughout the purchase process. We had over an hour drive so his excellent communication made it easy. excellent throughout the purchase process. We had over an hour drive so his excellent communication made it easy. More

Excelent service and great deal! Thank Sebastian for your excelent service, patience and time. Great Job! My car is a dream come true. Thanks Thank Sebastian for your excelent service, patience and time. Great Job! My car is a dream come true. Thanks More

The Customer Service crew is very nice and gentile. My endless Thanks to Sebastian Salazar, who answered all my questions and had a lot of patience with me during the process. My endless Thanks to Sebastian Salazar, who answered all my questions and had a lot of patience with me during the process. More

Friendly, professional service. Comfortable, clean waiting area.. updated on progress along the service timeline. Thank you. Comfortable, clean waiting area.. updated on progress along the service timeline. Thank you. More

Everyone is always professional and kind, I trust the service crew and know my car is in great hands. service crew and know my car is in great hands. More