Faulkner Subaru
Mechanicsburg, PA
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Brought car in for problem, carvreturbed, it want fixed Complained of break squeak. Picked up car after service and was told it was fixed. Right away noticed it was not fixed. Returned the car. Told again Complained of break squeak. Picked up car after service and was told it was fixed. Right away noticed it was not fixed. Returned the car. Told again it was fixed and had to leave car overnight. Picked it up. Now service people were gone. Still squeaks loudly. Had to take car because I’m in school out of state. More
I love dealing with Faulkner Subaru in Mechanicsburg . I've been dealing with Faulkner Subaru in Mechanics burg for many years now .no matter what they get it done to please the customer .I am very happy w I've been dealing with Faulkner Subaru in Mechanics burg for many years now .no matter what they get it done to please the customer .I am very happy with the service team sale people and management they wash my car when my work is completed. Thank you again More
easy and fast oil change. great customer service you can pull right into a covered bay and they come right over and see what you need. I am in and out of there really fast. really nice lounge with sn you can pull right into a covered bay and they come right over and see what you need. I am in and out of there really fast. really nice lounge with snacks and drinks, and great customer service. and they always wash my car. More
Service department has it all together. Professional, you are always priority, depth of Knowledge, and resolves issues. Assists with your transportation while service is needed. Great to Professional, you are always priority, depth of Knowledge, and resolves issues. Assists with your transportation while service is needed. Great to ask questions and never too busy for the customer More
Faulkner Subaru - high level service and attention to detail The Faulkner Subaru Team - helped my wife and I with an out of state lease. I cannot speak highly enough of the quality of their service and the way t The Faulkner Subaru Team - helped my wife and I with an out of state lease. I cannot speak highly enough of the quality of their service and the way they made this process a real pleasure. Kristi K. and the finance team did a great job at making sure everything we wanted in the vehicle there, took time to make sure we knew how all the features worked, and breezed through the paperwork with us. This team stands head and shoulders above other dealerships and car purchasing experiences I’ve had in the past! More
Great Vince Zingone is awesome Love my Subaru .. thanks for a great experience. Hoping to continue business in the future. Thanks for making the transaction easy... no issues with Love my Subaru .. thanks for a great experience. Hoping to continue business in the future. Thanks for making the transaction easy... no issues with the new vehicle,,, More
Three trips for one service, deception and poor treatment! Took my wife’s vehicle in for a simple break repair, within a week began to experience noise coming from the breaks, took the car back twice to have Took my wife’s vehicle in for a simple break repair, within a week began to experience noise coming from the breaks, took the car back twice to have the problem finally resolved. On The third trip in to fix the problem was told a loaner car would be immediately available after I stopped in several days prior specifically to state that I needed to know if one would be available because I had a tight time schedule on the day I was supposed to drop it off. Instead of providing me a dealer loner as they always have in the past, I was shuttled to enterprise by a enterprise employee who needed to drive to the dealership to get me and wound up being an hour late for an incredibly important meeting. Managements subsequent response, which I had documented in several emails was substandard at best and quite insulting! More
A-1 Experience from start to finish Was plain and simple. no bull, no haggling. gave them what we woudl and would not do and they were able to get it done without us having to back and Was plain and simple. no bull, no haggling. gave them what we woudl and would not do and they were able to get it done without us having to back and forth several times or changing the game after we agreed. More
Boosting interest rate and plain rude, legal? Financial leadership based on intimidation and bullying. (Salesperson was amazing--finance person totally off the wall rude.) What a shame. The s Financial leadership based on intimidation and bullying. (Salesperson was amazing--finance person totally off the wall rude.) What a shame. The salesperson was absolutely phenomenal. But I would not recommend this place to anyone. Avoid. Avoid. Avoid. More