Faulkner Subaru
Mechanicsburg, PA
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Third Subaru purchased from Faulkner, second I purchased from Spenser. Very accommodating and responsive. Would not purchase a vehicle anywhere else. from Spenser. Very accommodating and responsive. Would not purchase a vehicle anywhere else. More
Excellent inventory of vehicles. They had just the one we wanted. Our salesperson was very knowledgeable as was Kristy the "Subaru genius". Luke and Shane were also very professional They had just the one we wanted. Our salesperson was very knowledgeable as was Kristy the "Subaru genius". Luke and Shane were also very professional and helpful with the final cost of the Subaru More
I want to thank Danielle for making my decision so smooth.It was my first vehicle. I had to purchase a lone, because my husband passed away. It was a scary thing to do. But Danielle was helpful, kind smooth.It was my first vehicle. I had to purchase a lone, because my husband passed away. It was a scary thing to do. But Danielle was helpful, kind and caring. I would recommend Faulkner to anyone. They even delivered my car right to my house. Called several times to make sure everything was ok and to see if I had any ?s. The price was awesome, my hometown dealer didn’t even come close. I got the 2024 crosstrek in alpine green. I get so many compliments on the color. They also got me cheaper financing!! I could go on and on. Don’t hesitate to buy your new car,suv, truck from the Faulkner dealership. More
I stopped by the dealership just to look around - I wasn't planning on buying a new car at that time. But from the moment I stepped on the lot and completed the purchase, it was a great experience. wasn't planning on buying a new car at that time. But from the moment I stepped on the lot and completed the purchase, it was a great experience. Ben greeted me promptly and listened to what I wanted in a new car. The car he showed me was fresh off the delivery truck. It had all the bells & whistles I wanted and was a great color; and I got a great deal on a new vehicle. The sales staff as well as everyone else in the showroom was very welcoming and inviting. More
rotated tires without permission and would not give credit for my coupon because I brought the wrong one.It still was unexpired and I had the right one at home! credit for my coupon because I brought the wrong one.It still was unexpired and I had the right one at home! More
Having purchased 14 Subarus for us and a few for our children, I am used to getting great customer service and cars, but this buying experience was beyond our expectations--excellent in every respect. children, I am used to getting great customer service and cars, but this buying experience was beyond our expectations--excellent in every respect. Sales, Finance and Training associates showed expertise and strong focus on their customers. Each person that we talked to was professional and accurate, and demonstrated pride in Subaru and their dealership. They held great respect for customers, their staffs--and their dealership teams. Each department and level of supervision clearly appreciated their front line teams, their supervisors, their dealership and corporate support--and Subarus. Focus on customers and teams, guarantees excellent customer experiences . I managed retail operations in a service industry and understand was it takes give exceptional service--Faulkner does too. The car was delivered in immaculate condition with all the features that we wanted. More
Did a great job from start to finish! Austin was excellent sales consultant- 100% professional AND no pressure. Just helped us make the right decsion for our needs! Austin was excellent sales consultant- 100% professional AND no pressure. Just helped us make the right decsion for our needs! More