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Faulkner Subaru Harrisburg
Harrisburg, PA
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Quick and Painless Working with Sandy was great. She did not pressure me and was very informative. I would come to her again. Mitch is also very helpful when you retu Working with Sandy was great. She did not pressure me and was very informative. I would come to her again. Mitch is also very helpful when you return to learn about all your new car gadgets. More
Great Employees Customer Service Excellent. Very friendly. Great communication skills. Experienced with the vehicles to show their customers. The impression I rece Customer Service Excellent. Very friendly. Great communication skills. Experienced with the vehicles to show their customers. The impression I received from the employees was they care about their customers. More
Good Experience I had an overall good experience. Sandy listened to what I wanted. Test drove the outback and crosstrek. She showed me pointers and things to consi I had an overall good experience. Sandy listened to what I wanted. Test drove the outback and crosstrek. She showed me pointers and things to consider. The staff was not pushy and truly listened to my needs and responded appropriately. I was disappointed at the trade in value they presented me the first time and did require some negotiation. All-in-all I have no complaints and would recommend this dealership to a friend. They are a very busy dealership, so plan ahead. Clearly they are popular as evidence by the amount of traffic. No issues for me, they checked on me constantly if I had to wait because I had no appointment. More
Comforting first experience This was my first time buying a car and the team at Faulkner Subarau was very knowledgeable and helpful. Anything they didn't immediately know the ans This was my first time buying a car and the team at Faulkner Subarau was very knowledgeable and helpful. Anything they didn't immediately know the answer to, they found out and got back to me. Sandy was the best sales person I've encountered and was extremely helpful. Many sales people focus too much on pushing you to make a decision and telling you what to do over giving you useful information. Sandy on the other hand let me know the rarity of my car and all its special features without being rude or pushy. I appreciated her assistance in the decision making process and respected her opinion. Sandy was available to me through phone call and even texting to answer my questions which she did on her own time! I would highly recommend Faulkner Subarau and especially Sandy Dragovan. She made the whole process smooth and gave a lot of her own time staying after hours to answer my questions and fill out paperwork. She showed me how to use the features in my car and even hooked up my blutooth. If you want to deal with a PERSON versus a sales person, make sure you talk with Sandy Dragovan at Faulkner Subarau! More
Bomb dot com This is our second time buying from Faulkner and I couldn't be more happy! They are people people, dog people and they sell Subarus! Ask for Sandy! S This is our second time buying from Faulkner and I couldn't be more happy! They are people people, dog people and they sell Subarus! Ask for Sandy! She took care of us from the moment we walked in. More
Great service This was our second purchase with Faulkner Subaru and both with sandy. The service is always great and they are all so friendly at the dealership. Sa This was our second purchase with Faulkner Subaru and both with sandy. The service is always great and they are all so friendly at the dealership. Sandy is well knowledged and took her time to make sure we were happy with our purchase! More
People were friendly and willing to anwer all my questions This was my 1st new car and they the staff made it very easy and comfortable. The staff was very patient with me and all the questions I had even aft This was my 1st new car and they the staff made it very easy and comfortable. The staff was very patient with me and all the questions I had even after the sale was completed. More
Sandy does it again!! This is my second time seeing Sandy to purchase a Forester. She is genuine and cares for her clients. I highly recommend her services to anyone lookin This is my second time seeing Sandy to purchase a Forester. She is genuine and cares for her clients. I highly recommend her services to anyone looking to buy! More
Awesome I had a GREAT experience and would recommend Faulkner to anybody looking for a great deal and great vehicle! My salesperson was Jon Brown who went ab I had a GREAT experience and would recommend Faulkner to anybody looking for a great deal and great vehicle! My salesperson was Jon Brown who went above and beyond to accommodate my needs. My friend and I both purchased Foresters from Jon within a weeks time and are both VERY SATISFIED CUSTOMERS! THANKS to Jon and Faulkner! More
Sales team Terrible experience. My car wouldn't start 5 days after I bought it. This was my second bad experience with subarus. That wasn't the worst part. Tryin Terrible experience. My car wouldn't start 5 days after I bought it. This was my second bad experience with subarus. That wasn't the worst part. Trying talk to someone after the fact was ridiculous. There was "nothing" they could do. They might as well have a turnstile installed because once you leave don't try to go back. Magically their tone changes pretty quick. More