Faulkner Subaru Harrisburg

Every one I spoke to were very friendly. My salesperson was very personable and helpful. I wished to see more available colors of the vehicle I bought so she took me to another lot to view the other option was very personable and helpful. I wished to see more available colors of the vehicle I bought so she took me to another lot to view the other options.After I bought the car and took it home I suspected an error in my final deal and I braced for an argument. Before I had a chance to call Faulkner they called me as they found the same mistake I found and they corrected the issue promptly. Since taking ownership of my car I have received three phone calls (including the above) And a thank you card in the mail. More

Sandy was my kind of of sales person - friendly, informative, and conversational regarding the model of Subaru and options that my wife and I were looking for. We test drove three different models. informative, and conversational regarding the model of Subaru and options that my wife and I were looking for. We test drove three different models. Although the dealership did not have in stock the exact model, color and options we wanted, they found "our" car and we took delivery within 48 hours. Sandy reviewed with us all the operating features of the car, as well as the service and maintenance policies of the dealership, before we left. The sales staff and finance officer were equally as supportive throughout the whole process. We felt that we got a fair value trade-in and discounted purchase price. WELL DONE! More

I highly recommend Lanny at Faulkner Subaru. I came in barely having any idea of what kind of car I was seeking. Lanny took me around to see all the available inventory, and had a gift of knowing just wh barely having any idea of what kind of car I was seeking. Lanny took me around to see all the available inventory, and had a gift of knowing just what cars I would like or not like. He spent a great deal of time with me, and was never pushy. I never once felt rushed to decide. He found me the perfect car at the right price. He made what could have been a very stressful decision for me easier than I could have thought possible. Plus I love my new (to me) car! Thanks Lanny! More

I was welcomed as soon as I came through the door by 3 people. Mark Eager, who sold us many cars in the past, was there to help me feel comfortable. He left me in Sandy's very capable hands. We were gi people. Mark Eager, who sold us many cars in the past, was there to help me feel comfortable. He left me in Sandy's very capable hands. We were given a fair price on our trade-in Odyssey. We have been doing business with Faulkner for over 14 years. More

From the very first communication, Sandy was very friendly and helpful. She is not a high pressure sales person which made this experience very pleasant.Sandy even called the very next day to make su friendly and helpful. She is not a high pressure sales person which made this experience very pleasant.Sandy even called the very next day to make sure everything was ok. The staff in the financial department were also very friendly and informative. More

The sales experience at this dealership was outstanding. This is our first Subaru and we couldn't have been happier with our salesman Chris Carvell. Not only professional, but made the process quick and eas This is our first Subaru and we couldn't have been happier with our salesman Chris Carvell. Not only professional, but made the process quick and easy. It's a shame not all salesman operate this way. Kudos to Chris and the whole Faulkner staff. Remember, extra warranty coverage is an option, not a requirement. Make smart choices as a consumer and don't be pressured by finance people. More

I had stopped here on a hunt for a car to replace my 2003 Volkswagen GTI 1.8T. I was looking for something reliable, affordable, fuel efficient, manual and all wheel drive, preferably a hatchback. I am 19, w Volkswagen GTI 1.8T. I was looking for something reliable, affordable, fuel efficient, manual and all wheel drive, preferably a hatchback. I am 19, with very little credit established and had been looking for some help with financing. But I was sick of "buy here, pay here" lots and was definitely not looking forward to buying another "affordable" yet unreliable used car. As soon as I pulled onto the lot, a salesman was there to assist me. He helped me to find a car that matched what I was hoping to find, exactly. On top of all of that, it was brand new. Everyone at Faulkner Subaru was very helpful, including the general manager, who kept my little sisters entertained through some of the process, offering them balloons and slinkies. All employees were beside me every step of the way while purchasing my new car. From meeting my asking price on my trade-in, to helping me find reasonable insurance on my new car. It wasn't a simple process, but they helped it to go as smoothly as possible and really accomodated to all of my needs. More

I purchased "Sweet Pea" in May 2012. Sweet Pea is a 2012 Subaru Legacy with a 6 speed manual. Faulkner was the closest dealer to our home that had a manual transmission Legacy on the lot. I would is a 2012 Subaru Legacy with a 6 speed manual. Faulkner was the closest dealer to our home that had a manual transmission Legacy on the lot. I would recommend Faulkner to anyone looking to purchase a Subaru, everyone in the sales department was very nice to us when we were in looking at the cars. Sandy took us for our test drive and having her as a sales rep was a treat. Sandy was very well informed about the Legacy and there was no pressure to purchase. We took a few weeks to make our final decision as to which brand car we wanted to purchase and Subaru was hands down the best choice of the seven different models/brands that we test drove. We were able to complete the financing info by internet and Sweet Pea was ready to go when we were ready to pick her up. I've been having so much fun driving Sweet Pea I hadn't taken the time to sit down and write a review. More

I had specific make(s)/model(s)of highly rated by consumer reports in mind when shopping for a pre-owned vehicle, and they had three available. I called to be sure they were available to see, and wa consumer reports in mind when shopping for a pre-owned vehicle, and they had three available. I called to be sure they were available to see, and was connected to Lanny Kemble. He was most accomodating, going to check on them and get one from another dealership close by for me to look at. That vehicle was already sold, but the other two were available. We looked at both, I decided on the Acura MDX, test drove, etc, got a fair price with two items to be "fixed" prior to delivery. He also arranged to have my personal mechanic inspect the vehicle for anything mechanical. ( he personally took it to him for me) Two more items were suggested by my mechanic, and the vehicle was deemed to be at a fair price, etc.and both items were taken care of prior to delivery. I had one minor problem with the A/C and it was taken care of on time by appointment the following day with only an hour wait. I must admit, it was a great experienve dealing with Lanny, Chris and the entire staff at Faulkner Subaru. The entire process was extremely smooth, un complicated, and done on time. FYI: I was purchasing a vehicle "AS IS" due to age & mileage and everything that was requested was "fixed", no questions asked. It was a pleasure dealing with them. More

The salesman was very knowledgable concerning the product. He spent a long time describing and explaining the features. Chris also gave us time to ourselves with the product to make up our own minds. product. He spent a long time describing and explaining the features. Chris also gave us time to ourselves with the product to make up our own minds. Most important to my wife was that she was included in the discussions where other salesman tended to speak mainly to the man. (Me) Chris had a very pleasing personality which made both of us feel very comfortable. More