Faulkner Subaru Harrisburg

I'm a twenty-five year old female who has bought used cars her entire life, but really wanted to buy a new Subaru so I could take advantage of their famous endurance over the entire life of the car. I d cars her entire life, but really wanted to buy a new Subaru so I could take advantage of their famous endurance over the entire life of the car. I did a lot of research before going to any dealer fearing I would be pushed into something that was "available" and not something that fit what I needed. During my first trip to Faulkner Subaru I was greeted by Chris Carvell. He simply asked if he could help me and inquired about what my interests were. At the time I was undecided between and Outback and a Forester so he entertained all of my little quirks and curiosities of both... happy to oblige any question. Eventually I saw an advertisement about the new XV Crosstrek and I fell in love. Even though Chris didn't have one to sell me, he said he would do his best to get this brand new model in with all the specs I wanted. He was patient, kind, and listened to all of my concerns. I really felt taken care of. I first met Chris in August 2012 and I just drove my new Crosstrek off the lot today just days before Christmas. The car was only suppose to come in after the holidays but he surprised me with the wonderful news including a big bow. I couldn't imagine a better, more comfortable buying experience. Chris took care of me, and I'm looking forward to buying my net Subaru from him in twenty years when the wheels fall off the current one. More

Purchased our WRX through Chris Carvell and the transaction was effortless and fun! We had to place a factory order, and Chris stayed in close contact with us throughout the entire process. A ver transaction was effortless and fun! We had to place a factory order, and Chris stayed in close contact with us throughout the entire process. A very easy guy to work with... no pushiness and we really trusted his commitment to a straight and honest deal. He went the extra mile for us on more than one occasion. He made sure our entire family, including the kids, were a part of the experience. Recently had my car in for my first service experience and all went smoothly there as well. Chris and Faulkner Subaru have treated us very well, highly recommended! More

This dealership always gives great prompt service. Sandy and Elizabeth handled this sale professionally and were friendly. I couldnt ask for better service . Sandy and Elizabeth do a great job and Sandy and Elizabeth handled this sale professionally and were friendly. I couldnt ask for better service . Sandy and Elizabeth do a great job and are very informative. More

Our experience with Sandy and other staff at Faulkner Subaru was fantastic. At our first visit they assured us that they would give us a fair price for our trade-ins and on the new Outback and they abso Subaru was fantastic. At our first visit they assured us that they would give us a fair price for our trade-ins and on the new Outback and they absolutely delivered. It was a painless and pleasant experience all around and although it has been only a day since we have had our new Outback, we couldn't be happier! More

Bought our first Subaru last friday and after car shopping for a week and not getting any satisfaction from other salesman and dealers,we then made our final stop at Faulkner. Mitch greeted us while shopping for a week and not getting any satisfaction from other salesman and dealers,we then made our final stop at Faulkner. Mitch greeted us while we were browsing the lot and was very knowledable about the brand and answered every question I had. I was new to Subaru so I had alot of questions about the different models. What really sold me was that Mitch had made the best offer for our trade and vehicle price from the start that we had seen from 4 other dealers. For our next vehicle purchase he will be our first stop. My only complaint was the pressure to buy the additional coverage that the dealer sells from the sales manager. Other than that it was a pleasure dealing with Mitch and Faulkner. More

The staff at Faulkner Subaru was very helpful. They provided me with the information that I needed to make my car buying decsion.They were very low pressure and actually made the whole car buying exper provided me with the information that I needed to make my car buying decsion.They were very low pressure and actually made the whole car buying experience fun. They took into consideration that I live an hour away from their dealership and made it possiblr for me to make a spot delivery so that I did not have to make another trip back to them to pick up my new car. I formerly worked in a new car dealership for thirty years I've seen the best and the worst of what can take place at a dealership. I was very pleased with my experience at Faulkner. More

Faulkner Subaru is great! We have gotten very good deals there and feel it is the best Subaru dealership around! We LOVE the cars we buy there because they are so reliable! Sandy Dragovan is terrific! Sh there and feel it is the best Subaru dealership around! We LOVE the cars we buy there because they are so reliable! Sandy Dragovan is terrific! She is so knowledgeable, helpful, and always professional! She goes out of her way to make sure we are satisfied, always doing follow-up emails/telephone calls, etc. because she cares! We love her! More

My husband and I visited Faulkner Subaru while we were in the market for a new car. We visited the dealer in the early afternoon and ended up staying much later than the normal operating hours until all our the market for a new car. We visited the dealer in the early afternoon and ended up staying much later than the normal operating hours until all our questions were answered. We worked with Sandy D. who was great in assisting us with all of our needs. We test drove two cars multiple times just to make sure we were buying the right one. She did not pressure us and was very friendly and supportive. We were previously disappointed with a different dealer's attitude toward all of our questions, but she remained friendly and upbeat despite us keeping her past closing time. We love our new Subaru Impreza and look forward to working with them again in the future! More

I met Sandy at the door and together with Matthew Smith, they made my car buying experience very easy and as quick as possible. The price was fair and the process tolerable. My best experience yet! they made my car buying experience very easy and as quick as possible. The price was fair and the process tolerable. My best experience yet! More

Jim was rude, and not cooperative whatsoever. He attempted to nickel and dime me throughout our entire purchase. I asked him to certify a 2011 legacy, and he at first sounded willing to help, but th attempted to nickel and dime me throughout our entire purchase. I asked him to certify a 2011 legacy, and he at first sounded willing to help, but then towards the end, tried to charge me 500$ additional. I told him a vehicle of such low miles and high cost should already be certified, and he said he would cut me a "deal, and lowered it from 500, to 450. I left unhappy and drove to Faulkner Subaru in bethlaham, where I received an even better deal by people who care. DO NOT SHOP in Faulkner of Harrisburg, save your time and make an hour trip up north to Faulkner of bethlaham, where you will be treated like a human being. Signed, a very unhappy EX customer More