Faulkner Subaru Harrisburg

I contacted salesperson Dan Mann of Faulkner Subaru on a possible trade in of my 23 Sub Forrester Wilderness 6 months old 4,700 miles and was quoted low KBB value of $10,000 below retail. Dan became ( as i possible trade in of my 23 Sub Forrester Wilderness 6 months old 4,700 miles and was quoted low KBB value of $10,000 below retail. Dan became ( as in the past) ignorant and rude. Also he must have the authority to tell me that I can no longer come to Faulkner dealership to look at or purchase a vehicle ever again. Boy I wish that I can hear what the President of Faulkner Subaru would say about this.??? Buyer Beware of this dealerships practices. It was Shocking!!! By Dan! More

Recently purchased my second Subaru in the last 3 yrs. First class sales and service. Very friendly employees always willing help out and offer assistance as soon as you walk in the door. No pressure sale First class sales and service. Very friendly employees always willing help out and offer assistance as soon as you walk in the door. No pressure sales. Post sales visits with Mitch to cover everything you need to know about the vehicle is worth every minute of the appt. Saves you hours of reading through the manual to figure out all the features each vehicle offers. Highly recommend the visit which can be however long you need it to be spent with Mitch. Both of my visits were less than an hour. Nikki was my sales agent for the Crosstrek purchase. Nikki had all the necessary paperwork, sales doc's etc. ready to go on the day of the sale. Brief visit with the finance dept. and I was out the door in less than 2hrs. Another no pressure sales experience at Faulkner Subaru! The General Manager Doug Jones always takes the time to stop by and thank you for visiting and purchasing a vehicle for his dealership! More

Tire went flat today. I experienced excellent emergency service facilitation from Owen D at Subaru, Paxton street, Harrisburg. Greatly appreciate his customer service. I experienced excellent emergency service facilitation from Owen D at Subaru, Paxton street, Harrisburg. Greatly appreciate his customer service. Thank you!!! More

everyone is always pleasant and very helpful when arriving and the service is fast and expertly done. arriving and the service is fast and expertly done. More

I always receive great customer service, and they get my car in and out of the shop quickly. car in and out of the shop quickly. More

I love dealing with this dealership. They are always very friendly and I know they would not try to sell me something that I didn’t need. They always explain things to me so that I und They are always very friendly and I know they would not try to sell me something that I didn’t need. They always explain things to me so that I understand why they are doing the work my vehicle needs.. From the time I take my vehicle in they complete work in a timely manner. More

Did the four wheel alignment on time, fair price and alignment made a difference in how the car handled. alignment made a difference in how the car handled. More

Initial 6 month service was done as scheduled and since it was raining, an employee brought the car to my wife. Thank you. it was raining, an employee brought the car to my wife. Thank you. More

I always feel very satisfied with the service department. Everyone is professional and respectful of time and customer comfort. Everyone is professional and respectful of time and customer comfort. More

The dealership is clean, well organized and customer focused. Service staff do an excellent job of keeping the customer well informed. focused. Service staff do an excellent job of keeping the customer well informed. More