Faulkner Subaru Bethlehem
Bethlehem, PA
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458 Reviews of Faulkner Subaru Bethlehem
We always feel that our needs are met when we come to Faulkner. Everyone is always friendly and knowledgeable. We usually wait for our car and everything is always well explained. We can hardly wait for Faulkner. Everyone is always friendly and knowledgeable. We usually wait for our car and everything is always well explained. We can hardly wait for your new showroom. More
After a lot of research we started our journey for a new car at Faulkner Subaru and we were interested in the new Subaru Ascent. I test drove a 2025 Subaru Ascent and I was comfortable in it. We then test car at Faulkner Subaru and we were interested in the new Subaru Ascent. I test drove a 2025 Subaru Ascent and I was comfortable in it. We then test drove 4 other vehicles; however, I did not feel the same comfort in the vehicles. Our sales associate, Bryce Calloway, reached out to see how our journey way progressing. We called Bryce and went back in to look at the 2025 Subaru Ascent; only to notice there was a beautiful 2024 Subaru Ascent with a markdown and that caught my eye. We went for lunch while they got the car out of the showroom and ready for me to test drive it only to find that it just fit perfect!!! We decided then that that was the vehicle that we wanted. We went back the next day to pick up the 2024 Subaru Ascent and Rand Masouh is who helped us with the financial part of the transaction. We went to a Subaru "Refresher" Appointment about 3 weeks after we had purchased it and Jared Neff gave us a fantastic one on one to just go over the different features on this Subaru. Overall, everyone that I talked to at the dealership was extremely nice and always polite. I have to thank the people there for not being "pushy" in any way, which made my experience even better. More
They do what they say they will and try to get it done by the time they say they will. People are very professional. The only bad thing is the phone system which is awful and very hard to use. the time they say they will. People are very professional. The only bad thing is the phone system which is awful and very hard to use. More
Wonderful purchasing experience. Great experience with all employees I had interaction with. Ziad Abdekmassih, Sales Manager, was very professional, friendly, and courteous. But the Great experience with all employees I had interaction with. Ziad Abdekmassih, Sales Manager, was very professional, friendly, and courteous. But the person that really made the purchase come together was my Sales Consultant, Mariely Rivera. She is fabulous in that position. Mariely is extremely friendly, knowledgeable, professional, not pushy at all. I felt like I was sitting down with a friend discussing purchasing a vehicle. Mariely went over and above to locate the exact Forester and features that I wanted. I wouldn’t hesitate to work with Mariely again or send family and friends her way. Thank you, Mariely, for the time and effort you put into my experience. More
Courteous and respectful staff. Every customer is #1. They had an event going on and invited us to dine with them. Absolute first. No wonder this is our second Subaru. Every customer is #1. They had an event going on and invited us to dine with them. Absolute first. No wonder this is our second Subaru. More
Everyone made you feel like you mattered. Salesman took a lot of time showing different models and was very knowledgeable about the difference in the models. After the sale he went over all t Salesman took a lot of time showing different models and was very knowledgeable about the difference in the models. After the sale he went over all the bells and whistles and explained the maintenance schedule.Before you left a follow appointment was made with their specialist to explain all the features. That visit was impressive!! He didn’t make you feel rushed. Definitely would return to this dealership. More
For the most part the experience was terrific. Drew the salesman was excellent. His sales manager was great as well, open and honest, helpful through the process. I'd recommend both guys. Drew the salesman was excellent. His sales manager was great as well, open and honest, helpful through the process. I'd recommend both guys. More
Everyone was extremely helpful knowledgeable my sales person was very involved making sure I was introduced to the techinacal person on all of the systems. My sales person also went over all the instru person was very involved making sure I was introduced to the techinacal person on all of the systems. My sales person also went over all the instruments also. More