Faulkner Subaru Bethlehem

Possibly the most pleasant experience I've ever had. The customer service that Roland had to offer was unparrallel to anything I've ever experienced. He was very easy to work with, and has a customer guaran customer service that Roland had to offer was unparrallel to anything I've ever experienced. He was very easy to work with, and has a customer guaranteed for life. I will only ever buy from Roland Zuk. He's not just another sales man, he truly had the desire to make sure I left happy, thank you Roland, your friend - Sey More

Thank you very much to Jared and to Dennis for a wonderful experience today! My new Subaru is proudly parked in our driveway and even our daughter has fallen in love. Faulkner Subaru is the first ca wonderful experience today! My new Subaru is proudly parked in our driveway and even our daughter has fallen in love. Faulkner Subaru is the first car dealership that I have ever dealt with that made purchasing a new car a fair, convenient, efficient and actually a pleasurable experience. You will certainly be seeing our business for service, that is for sure! Thank you again - I hope Jared and Dennis are still employed at Faulkner when we are in the market for our next new vehicle because I imagine my husband will be lining up for one soon! More

We had been looking to replace a 98 Buick LeSabre that we had that was not only aged but sadly inadequate for our needs after my wife's hip replacement surgery. She needed a vehicle that was just the right h had that was not only aged but sadly inadequate for our needs after my wife's hip replacement surgery. She needed a vehicle that was just the right height that she could get in and out with bending or stretching too much. We determined a Forester would be the perfect vehicle height wise and had my son research some good used 09s on the internet. He searched out this one that was at Faulkner Subaru. The price was very fair, the car was in impeccable condition as it had been one of their own they leased, serviced and then certified. Roland Zuk was the single best salesperson anyone in this family has ever dealt with to purchase a vehicle anywhere anytime. I don't know what Faulkner pays him, but if they doubled his salary he would still be a steal for the quality of service he puts forth. Knowledgeable, understanding, patient, friendly and never pushy. Peter Boyce the sales manager also helped us out while Roland was busy. Another true professional through and through. I will be sure to refer anyone to this dealership and Roland especially. My son hopes to upgrade eventually and this will be the stop he makes. Thanks very much from the DeLeva family! More

I'm from Ghana, West Africa and wanted to purchase a used Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute (unheard of). When I arrived Joe Metzger had the vehicle prepped was honest about a few minor issues (his background is technical) and spoke with respect and decorum (his military background), no pressure, no extra charges, no gimmicks, no hassle experience was quite pleasant after the night mares we experienced dealing with new York dealers over the prior week. Joe Metzger impressed myself and my mom by treating us like family. The pricing was atleast $1,500 cheaper than any offers we saw in the market for an 05 Toyota Corolla and none of my family and friends could believe the deal I got. The few minor things I'll have to service shouldn't cost more than $500 which still puts me $1,000 below market. My only comment to Peter Boyce on developmental challenges to improve the overall experience is that since I'm coming from Africa in our culture greeting people through the door is very important, Joe was very pleasant and friendly but the other sales reps never greeted us! So for friendliness I gave this dealer a 4 but it had nothing to do with Peter or Joe, just a suggestion on the overall experience at the dealership! But as we say in Ghana Ikooo! Which means well done! Thanks Pete and Joe! More

Roland was polite and helpful, going as far as to share the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approv the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approval. He was willing to negotiate the price. Finally, he even contacted us AFTER the sale when the former owner found another set of keys -- never used -- AND he dropped them off at our house! A very good experience and we will certainly come back again. More

Roland was very knowledgable about the Forester and was able to compare and contrast it with the Honda CRV, which I had been considering. I received a terrific price and finance plan; I know I purchased a able to compare and contrast it with the Honda CRV, which I had been considering. I received a terrific price and finance plan; I know I purchased a superior vehicle, well-designed and well-made, a great value. I couldn't have asked for a better car buying experience. More

From the minute we arrived at Falkner we were treated with the best customer service from Roland, very pleasant and answered all of our questions about the various cars we inquired about. I was impresse with the best customer service from Roland, very pleasant and answered all of our questions about the various cars we inquired about. I was impressed with the knowledge that Roland had about Subaru. We felt that there was no run around about the cost of the new vehicle we wanted to purchase or a false dollar figure about the trade of our pickup. We left the dealership that night knowing we were getting a good deal without a doubt. The night we picked up our new car everything was perfect, the car was clean and waiting for us out front. Roland went over everything that was important on our new car. I would recommend Roland and Faulkner to anyone looking to buy a new car. Tony and Joan More

The personnel at Faulkner Subaru went above and beyond the normal assistance in purchaisng a used vehicle. They were helpful, answered all my questions, followed up on every inquiry and were extremely cou the normal assistance in purchaisng a used vehicle. They were helpful, answered all my questions, followed up on every inquiry and were extremely courteous. I would recommend Faulkner to anyone. More

This is the 2nd Subaru we bought from Roland Zuk. The first was a necessity, we needed it quickly. Since Faulkner did not have the car we wanted in stock, Roland called nearby dealerships and found the p first was a necessity, we needed it quickly. Since Faulkner did not have the car we wanted in stock, Roland called nearby dealerships and found the perfect vehicle. Faulkner got the car the next day, and after servicing and paperwork, we picked up the vehicle. All within 2-3 days! The second car, a Legacy, we bought because we loved the car. We wanted to come back to Roland, since he treated us so well with the Impreza that we bought for our daughter. There are many options and controls to learn about with a new car. Roland helped us decide what we needed, and what we could do without. The order was a breeze, and when the car arrived, Roland kept us informed as to the schedule for our delivery. I also want to mention that throughout the process we were treated with the utmost respect and friendliness. Even as we picked up the car, Roland showed us all the features and controls. He patiently demonstrated the Bluetooth capabilities, and paired up our phone. Faulkner Subaru is a rare find, and I would recommend them to anyone looking for a vehicle. More

The sales rep my wife and I met with, Roland Zuk, was very friendly and extraordinarily patient as he answered all of our questions. We had not car shopped for over a decade and were apprehensive about t very friendly and extraordinarily patient as he answered all of our questions. We had not car shopped for over a decade and were apprehensive about the process. Roland's professionalism and pleasant manner actually made the experience enjoyable. We liked the look and feel of the dealership -- selection of cars, the service area (clean and neat), the location (close to our home), and the price, based on our prior research, was reasonable. We would not hesitate to recommend Faulkner Subaru to our family and friends. More