Faulkner Subaru Bethlehem

We just purchased our second car from Faulkner Subaru and Joe Metzger. We live in NJ, but are more than willing to drive to Bethlehem because it's the best dealership we've ever worked with (and we've bough Joe Metzger. We live in NJ, but are more than willing to drive to Bethlehem because it's the best dealership we've ever worked with (and we've bought a lot of cars over the years). Joe is a pleasure to deal with...he knows his cars, doesn't play any games, and works hard to make the process of buying a car as easy and pleasant as possible. And as if this weren't enough, the price is always considerably better than any price we've been quoted in NJ! I'm sure we'll be back when it's time to buy our next Subaru! More

I had a very pleasant experience, would recommend to anyone looking for a subaru. Mr. Zuk was very helpful and professional, provided all the facts I needed to make my decision to buy my Subaru. anyone looking for a subaru. Mr. Zuk was very helpful and professional, provided all the facts I needed to make my decision to buy my Subaru. More

Friendly, informative, and professional is what my wife and myself had experienced at this dealership. We will recommend to our friends. Thanks to all at Faulkner Subaru of Bethlehem PA!! and myself had experienced at this dealership. We will recommend to our friends. Thanks to all at Faulkner Subaru of Bethlehem PA!! More

I made a specific appointment for an oil change and state inspection so I expected around a $125 dollar bill. I had to send my son with the car as I was at work and the dealer talked him into service that c inspection so I expected around a $125 dollar bill. I had to send my son with the car as I was at work and the dealer talked him into service that came to $372 dollars, much of which was a waste of money on a 1 year old car (checking tire pressure, looking at belts, etc.) I called them and they gave me this BS about standard maintenance etc. So a Subaru with 15,000 miles, one year old cost $372 dollars for service? I would recommend you NEVER USE this dealer, DO NOT BUY HERE. They are nice when you buy then get you for unneeded service, tricking a boy whose parents are not there. I want all my money back except the $125 dollars that I expected to pay but of course they are not giving it to me. DO NOT BUY HERE. You will likely regret it. More

Possibly the most pleasant experience I've ever had. The customer service that Roland had to offer was unparrallel to anything I've ever experienced. He was very easy to work with, and has a customer guaran customer service that Roland had to offer was unparrallel to anything I've ever experienced. He was very easy to work with, and has a customer guaranteed for life. I will only ever buy from Roland Zuk. He's not just another sales man, he truly had the desire to make sure I left happy, thank you Roland, your friend - Sey More

Thank you very much to Jared and to Dennis for a wonderful experience today! My new Subaru is proudly parked in our driveway and even our daughter has fallen in love. Faulkner Subaru is the first ca wonderful experience today! My new Subaru is proudly parked in our driveway and even our daughter has fallen in love. Faulkner Subaru is the first car dealership that I have ever dealt with that made purchasing a new car a fair, convenient, efficient and actually a pleasurable experience. You will certainly be seeing our business for service, that is for sure! Thank you again - I hope Jared and Dennis are still employed at Faulkner when we are in the market for our next new vehicle because I imagine my husband will be lining up for one soon! More

We had been looking to replace a 98 Buick LeSabre that we had that was not only aged but sadly inadequate for our needs after my wife's hip replacement surgery. She needed a vehicle that was just the right h had that was not only aged but sadly inadequate for our needs after my wife's hip replacement surgery. She needed a vehicle that was just the right height that she could get in and out with bending or stretching too much. We determined a Forester would be the perfect vehicle height wise and had my son research some good used 09s on the internet. He searched out this one that was at Faulkner Subaru. The price was very fair, the car was in impeccable condition as it had been one of their own they leased, serviced and then certified. Roland Zuk was the single best salesperson anyone in this family has ever dealt with to purchase a vehicle anywhere anytime. I don't know what Faulkner pays him, but if they doubled his salary he would still be a steal for the quality of service he puts forth. Knowledgeable, understanding, patient, friendly and never pushy. Peter Boyce the sales manager also helped us out while Roland was busy. Another true professional through and through. I will be sure to refer anyone to this dealership and Roland especially. My son hopes to upgrade eventually and this will be the stop he makes. Thanks very much from the DeLeva family! More

I'm from Ghana, West Africa and wanted to purchase a used Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute (unheard of). When I arrived Joe Metzger had the vehicle prepped was honest about a few minor issues (his background is technical) and spoke with respect and decorum (his military background), no pressure, no extra charges, no gimmicks, no hassle experience was quite pleasant after the night mares we experienced dealing with new York dealers over the prior week. Joe Metzger impressed myself and my mom by treating us like family. The pricing was atleast $1,500 cheaper than any offers we saw in the market for an 05 Toyota Corolla and none of my family and friends could believe the deal I got. The few minor things I'll have to service shouldn't cost more than $500 which still puts me $1,000 below market. My only comment to Peter Boyce on developmental challenges to improve the overall experience is that since I'm coming from Africa in our culture greeting people through the door is very important, Joe was very pleasant and friendly but the other sales reps never greeted us! So for friendliness I gave this dealer a 4 but it had nothing to do with Peter or Joe, just a suggestion on the overall experience at the dealership! But as we say in Ghana Ikooo! Which means well done! Thanks Pete and Joe! More

Roland was polite and helpful, going as far as to share the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approv the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approval. He was willing to negotiate the price. Finally, he even contacted us AFTER the sale when the former owner found another set of keys -- never used -- AND he dropped them off at our house! A very good experience and we will certainly come back again. More