Faulkner Subaru Bethlehem

first time dealer buyer Great customer service. Never felt pressure at all. Got more for my Trade In than expected. Definitely an upfront and honest business to deal with. Great customer service. Never felt pressure at all. Got more for my Trade In than expected. Definitely an upfront and honest business to deal with. I'll definitely buy my future cars from Faulkner. Thank you Faulkner! Nancy Rocks! More

Best Internet Sales Team in NJ/PA Area After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted nearly a dozen dealerships in NJ/PA simply to get their After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted nearly a dozen dealerships in NJ/PA simply to get their best competitive price quote to quickly close a deal. Scott Flaherty and Faulkner Subaru's whole internet sales team, handily won our business. Scott was honest, fair and fast, providing the full list of all fees necessary to determine the 'out the door' price. He clearly understands how the internet has changed the traditional car sales model into an open competitive environment and he never played any old fashioned sales games. Faulkner's price quote was the least expensive of any NJ/PA dealership, beating the next nearest by almost $700 and the least competitive (from a dealership we visited and had a relationship with) by more than $2000! The dealership also has access to a large inventory and had our exact model, trim line and color, whereas most other dealerships could only offer their price with a promise to try to get the car in their next shipment When we went to inspect the car and meet Scott, we were immediately struck by his friendly and helpful personality. He flexibly worked around our schedule (out of town business trip) to quickly close the deal and pick up the car. His dealership immediately matched the best trade-in offer we had received to date on our old van. He handled all of our questions and advised us to call him personally to set up our future service appointments. He earned our complete trust and clearly understood that he was not just selling us a car but starting a long term service and business relationship. We intend to take our future business to Scott and the large family of Faulkner dealerships. What higher praise could be said about a car dealer? More

We're so glad we went to Scott Flaherty and Faulkner Subaru! We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our norm We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our normal travel area, we chose Scott Flaherty at Faulkner Subaru to visit in person. From the first contract he was friendly, respectful and professional, and made the entire experience of purchasing the Legacy a pleasure. Scott truly knows what customer service is really about - he listened to our needs and wants, guided us to the car that fit those needs and didn't try to hard sell something we didn't want. We will recommend Scott Flaherty and Faulkner Subaru to everyone we know. GREAT EXPERIENCE, GREAT DEALERSHIP, EXCEPTIONAL SALESMAN, GREAT CAR! More

My experience I was looking for a used vehicle for my mom to get about in . From the time I walked into the dealership it was very impressive. I received not only c I was looking for a used vehicle for my mom to get about in . From the time I walked into the dealership it was very impressive. I received not only custom service but a friendly environment. Kudos to Scott. Thanks again!! More

Best Car buying Experience Scott was Exceptional I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet is impossible, that is until I went to Faulkner. More

My sales person I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Fri I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Friday night to "think about it", he was understanding & kind! He gave us the car fax to refer to & the bottom line on price!! It actually pushed it right where I wanted it to be!! It was not exactly the truck my husband was looking for, but I knew in our price we were looking for, it was the best value for the money & he finally agreed too! We came back on Saturday & bought the truck! Scott was so awesome, I texted him & he always responded to answer my questions & was never pushy! Pushy KILLS me!! haha! He was helpful & curtious & very pleasant! I really think he deserves recognition!!! Kuddo's to him! You have a FABULOUS Salesman there!!! Pushy would have pushed me right out the door, & never to return!! Thanks!!! More

Outstanding Service I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt A I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt Allen and Ed (Technician) provided excellent service. They worked with my insurance company and me to expedite the repairs as I was leaving for vacation in two days. My car was completed within 2 business days and I was able to enjoy vacation without worrying about it. Thank you Matt and Ed!!!! Faulkner Subaru is extremely lucky to have you. More

Best Experience Ever - Hands Down! First trip to the Faulkner dealership and it was great! I've been buying cars for a long time & have never had such a good experience in every way. I First trip to the Faulkner dealership and it was great! I've been buying cars for a long time & have never had such a good experience in every way. I purchased a certified pre-owned car for myself in February and a few months later I was back with my son to get a car for him. I cannot say enough about the staff - friendly, concerned, experienced. They made sure we got the right cars for the right price and worked hard to get us both to payments we could afford. I've never seen a staff work so closely with each other to serve the customers needs. I tell everyone how great my experience was and refer them to Faulkner. There is a Subaru dealership closer to where I live - but I will gladly drive the extra miles to go to Faulkner. Outstanding!!! More

Good experience I had a good experience buying my new Subaru from Faulkner. Scott got me a good price and was willing to work with me so I could get the color I wante I had a good experience buying my new Subaru from Faulkner. Scott got me a good price and was willing to work with me so I could get the color I wanted. Scott was friendly and helpful, and there were no annoying high-pressure sales tactics! More

My first Subaru I never really look forward to buying a car. Although dealerships promise you a no-pressure experience, it's rare to actually experience one. I never really look forward to buying a car. Although dealerships promise you a no-pressure experience, it's rare to actually experience one. When I first walked into Faulkner, I intended on buying a new car only after we turned in our lease (which was in a few weeks). I talked to Kim who assured me that I wouldn't go wrong with a Subaru (I mean, really. What else would she say, right?). Needless to say I'm skeptical of any salesperson (especially car sales people). Anywho, we test drove the Impreza. I liked it. I told her I'd be in touch after speaking with my wife. She was like, 'OK. Here's my card.'. Ok? What do you mean Ok? Aren't you going to try to ram this thing down my throat? (as I said - skeptical). My wife and I returned. We test drove the car - again - and then we asked her to run the numbers. We reminded Kim that we weren't in a position to buy it at this point (because of the lease) and we wanted to get a true financial picture. She obliged. I mean really - Knowing she wasn't going to get a sale that day and still she ran the numbers? Long story short 'ish, we decided to buy used and not purchase the new car. We went back to the drawing board and found the Forester I'm driving today. Kim was great. She was flexible, responsive, kind, funny, and honest. Perhaps it's because I told her I don't like the experience of buying a car. Maybe it's because she was just doing her job. Maybe it's just because that's who she is. Either way, my experience was not only 'not horrible' (which says a lot), it was almost pleasant. To slam some icing on top of the already good cake, the manager, knowing we had a four-year-old son, offered us tickets to see a local baseball team that night. Well done Faulker, well done. More