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Faulkner Subaru Bethlehem

Bethlehem, PA

4.8
455 Reviews
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330 Stoke Park Rd

Bethlehem, PA

18017

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Showing 455 reviews

September 30, 2016

Very easy purchase Probably the easiest car purchase ever. Salesman was up front with pricing. The car pick up went very smooth (Maybe 1 hour from the time we entered to More

by harrislevinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Adams
August 06, 2016

"Superb Experience" Let me start by saying how intimidated I felt about the process of buying a new vehicle. My worries disappeared as soon as I met Shawna and knew that More

by john2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bernhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Sniezek, Matt Adams
August 04, 2016

Quoted price, then reneged?? busy with customer being towed! 2016 Impreza, drive didn't feel right. Drove another, hugged the road. Owned Subaru's since 1999. Preoccupied with customer being towed back. Buyer Be More

by Georgene EMERY
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Bernhard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Sniezek, Lani Spencer
July 31, 2016

Excellent Experience, Friendly Staff The employees were all friendly and knowledgeable. They all worked hard to get me the best deal possible and made the whole day as painless as possib More

by hjfinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in Finance, Lani Spencer
Aug 01, 2016 -

Faulkner Subaru Bethlehem responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nancy McCabe Sales Manager nmccabe@faulknersubaru.com

July 30, 2016

Quick & Easy My 2014 Forester was totaled on Saturday. Through the internet service I did my bargaining on Monday and just came in to pick up. The car just arriv More

by Sandy_Pizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Schleiff, Morgan McGinnis
Aug 01, 2016 -

Faulkner Subaru Bethlehem responded

Thanks for this awesome review! We appreciate you for letting others know about your experience at Faulkner Subaru Bethlehem. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nancy McCabe Sales Manager nmccabe@faulknersubaru.com

July 14, 2016

Best car buying experience I have ever had! Everyone we worked with made the process so much smoother. It was a very low pressure experience and I always felt like they were doing everything th More

by chwago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bernhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lani Spencer, Matt Adams
Jul 15, 2016 -

Faulkner Subaru Bethlehem responded

Thank you for taking the time to write this great review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Faulkner Subaru Bethlehem. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nancy McCabe Sales Manager nmccabe@faulknersubaru.com

June 02, 2016

Go see Roland Zuk about your next vehicle purchase! I've been searching for a specific truck to purchase which your dealership recently took in on a trade in. I saw the ad online and called and spoke wi More

by Christopherdye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Zuk
Jun 03, 2016 -

Faulkner Subaru Bethlehem responded

Faulkner Subaru Bethlehem, thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Regards, Nancy McCabe Sales Manager nmccabe@faulknermotors.com

May 29, 2016

New Subie I mostly liked the deal we got on our new impreza. It was a really hot day and was very busy, but in the end was all good. More

by Glennie_1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Zuk, Morgan McGinnis, Hayden West
May 31, 2016 -

Faulkner Subaru Bethlehem responded

We love hearing about customers who have a great experience at Faulkner Subaru Bethlehem and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Nancy McCabe Sales Manager nmccabe@faulknermotors.com

May 13, 2016

Faulkner Collision did an excellent job The staff did a better job of painting than the dealer from where we bought the new car. When a small nick was detected after the work was done, it w More

by Ravisaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kopew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Faulkner Subaru Bethlehem responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Faulkner Subaru Bethlehem, we value our customers and we look forward to seeing you on your next visit. Regards, Mark Robbins Service Manager mrobbins@faulknermotors.com

May 12, 2016

I'd recommend Faulkner Subaru without reservation! I couldn't be happier with the whole experience at Faulkner. My salesman Jared Neff was the best! He patiently and expertly walked me through each st More

by TeriG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Neff
May 17, 2016 -

Faulkner Subaru Bethlehem responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience with Jared reflected this dedication. We appreciate the time it took for you to give us this feedback. At Faulkner Subaru Bethlehem, we value our customers and we look forward to seeing you on your next visit. Regards, Nancy McCabe Sales Manager nmccabe@faulknermotors.com

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