Faulkner Subaru Bethlehem

"A Pleasant Buying Experience" Having visited 3 local Subaru dealerships - Sleazy, Sleazier and Sleaziest - my wife had the good notion to expand our search to our daughter's area i Having visited 3 local Subaru dealerships - Sleazy, Sleazier and Sleaziest - my wife had the good notion to expand our search to our daughter's area in neighboring Pennsylvania. Smart girl, my wife. An hour out of our way, but a much different car buying experience. Our first (and only) dealership visited was Faulkner Subaru, where we met up with Ziad Abdelmassih, who listened to our need of trim line, options and colors, and within 30 minutes produced the exact vehicle we described. A test drive, a fair price and financing, and my wife drove off with her Forester two days later. Notably absent from the process were the fraudulent visits in and out of the "sale manager's" office. Take it from a guy that would prefer a root canal to the typical new car buying experience, Faulkner Subaru is first class (even their coffee is good!). Ziad is a true sales professional who thoroughly knows his product and treats buyers with respect and not a hint of the trickery that seems to be prevalent in the industry (yes, even in Subaru dealerships). We and other family members will definitely return to Faulkner Subaru. More

Such a good purchasing experience! Ziad patiently worked with me, I didn't feel pressured. He was very knowledgeable and really helped me understand by answering all my questions. He Ziad patiently worked with me, I didn't feel pressured. He was very knowledgeable and really helped me understand by answering all my questions. He was very pleasant and made this experience a very enjoyable one!. Thank you! More

Outstanding experience Ziad worked with us over the period of several months as we patiently waited for the VW TDI resolution. We love our certified used Legacy. Ziad was ex Ziad worked with us over the period of several months as we patiently waited for the VW TDI resolution. We love our certified used Legacy. Ziad was extremely professional and knows everything about the cars he sells without hesitation. If you need a car, ask for Ziad! More

New car purchase at Faulkner Subaru Bethlehem, PA I am very impressed with Mr. Jared Neff about his professionalism during the purchased of my 2017 Subaru Legacy. He was very helpful during the p I am very impressed with Mr. Jared Neff about his professionalism during the purchased of my 2017 Subaru Legacy. He was very helpful during the process and makes the purchase of a new car a positive experience. This is the second new car that I purchased from Jared and will be sure to purchase my future vehicles through Jared and Faulkner Subaru. Ms. Morgan McGinnis was very helpful with familiarizing me with my 2017 Legacy. With the advancement of technology, her position is one of the most valued and a great idea! Jared initially reviewed everything with me at the time I took ownership of the vehicle; however, Morgan later took the time to thoroughly review all of the features and answer all of my questions. I also needed to speak with Mr. Anthony Cruz regarding a service appointment for my 2011 Subaru Legacy. As always, Anthony Cruz is always professional and knowledgeable in his field of work. Great teamwork by Jared, Morgan and Anthony! More

Very easy purchase Probably the easiest car purchase ever. Salesman was up front with pricing. The car pick up went very smooth (Maybe 1 hour from the time we entered to Probably the easiest car purchase ever. Salesman was up front with pricing. The car pick up went very smooth (Maybe 1 hour from the time we entered to the time we drove off). Would not hesitate to buy another Subaru from these guys. Thanks you. More

"Superb Experience" Let me start by saying how intimidated I felt about the process of buying a new vehicle. My worries disappeared as soon as I met Shawna and knew that Let me start by saying how intimidated I felt about the process of buying a new vehicle. My worries disappeared as soon as I met Shawna and knew that i was being helped by very pleasant and knowledgeable person. Shawna went far and beyond to get me a great deal and even went out of her way to pick me up. We had set a time to meet but I wasn't able to make do to my old vehicle breaking down on my way to the dealer. Do to this dilemma I didn't have a way to get there the next day, but no worries Shawna came to the rescue. She picked me up on her way to work. It doesn't stop there, Matt was also very pleasant and went into every single detail about my new vehicle before driving it off the lot. Sincerely I'am very thankful to every single staff member that I crossed paths with it is a unique thing to find good costumer service nowadays. Also, sorry if i didn't mention everyone in detail but it would just be to long. My best recommendation is for whoever is looking for a vehicle to definitely stop by Faulkner to experience the best car buying experience that I've had. More

Quoted price, then reneged?? busy with customer being towed! 2016 Impreza, drive didn't feel right. Drove another, hugged the road. Owned Subaru's since 1999. Preoccupied with customer being towed back. Buyer Be 2016 Impreza, drive didn't feel right. Drove another, hugged the road. Owned Subaru's since 1999. Preoccupied with customer being towed back. Buyer Beware!!! More