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Faulkner Subaru Bethlehem

Bethlehem, PA

4.8
450 Reviews
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330 Stoke Park Rd

Bethlehem, PA

18017

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Showing 450 reviews

October 30, 2020

I first had contact with SEAN while I was on a service visit and checking out your lot while waiting for my car. He was courteous, knowledgeable, and willing to answer all of my questions even though I wa More

by mjkorkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sedlock, Mark Robbins
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2020

Jared was patient, knowledgeable and conscientious as he walked me through all aspects of my new Ascent. He also followed up with me on garage door opener info. More

by Marsha Hahn
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Marsha, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2020

Jared did a fabulous job of explaining all the new technology in my Forester. All my questions were answered very well and in language I could understand. More

by sandfort
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kutovy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Sandfort, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2020

Listened to my needs. No heavy up selling pressure. Fast buying experience. They didn't have the car I wanted when I first came down, but Sean took my information on what I wanted and called me as soon as t More

by cinny1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

October 14, 2020

4th Subaru purchased; 2nd from Faulkner. Great new-car-buying experience thanks to Dylan Haas and Jared Neff who explained and demonstrated the features of my new Forester. They are valuable asset More

by jsimonettajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sedlock-Thank you
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 13, 2020

Dylan was great! He made the buying experience very pleasurable . His knowledge on the car was excellent made me feel very comfortable. I will highly recommend Dylan to my friends . More

by shamus730
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Abdelmassih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Faulkner Subaru Bethlehem responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had a pleasant buying experience with Dylan. Enjoy your new car!

October 13, 2020

Was a great experience with each and every person we delt with. Glad we finally went with Subaru and Faulkner. Everything went smoothly. Very satisfied More

by lucyl
Recommend Dealer
Yes
Employees Worked With
Kyle Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle. Did financing
Oct 14, 2020 -

Faulkner Subaru Bethlehem responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case, Lucy. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Take care!

October 13, 2020

Sadly, I did not have a positive experience and won't be returning. Communication was not the greatest and my car was in the shop for too long for reasons that weren't always clearly expressed at the time More

by ajcarter.1085
Recommend Dealer
No
Employees Worked With
Mark Robbins
October 10, 2020

I appreciate the friendly and professional staff. The staff answered all my questions and concerns and were very knowledgeable and professional and a big help. More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kutovy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Faulkner Subaru Bethlehem responded

Hi Eddie, we appreciate the praise for our team! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

October 10, 2020

I had a very good experience dealing with Faulkner Subaru with my purchase of the pre-owned 2012 Fiat 500C and I would not hesitate in buying another car as well as recommending to family and friends. I thou More

by RMORYKAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Bernhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Faulkner Subaru Bethlehem responded

We're so pleased to hear that you had such a great car shopping experience with our sales team. If you need anything else, we're always happy to assist. Enjoy your new car!

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