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Faulkner Subaru Bethlehem

Bethlehem, PA

4.8
455 Reviews
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330 Stoke Park Rd

Bethlehem, PA

18017

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Showing 455 reviews

November 21, 2020

My husband and I are very impressed with this dealership. We have used them in the past to purchase our forester, and it is the place we went to when I purchased my brand new Crosstrek. Everyone is very fri More

by mdirocco2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stuettgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sedloc 5 stars
Nov 25, 2020 -

Faulkner Subaru Bethlehem responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day ahead!

November 17, 2020

I had a wonderful experience at Faulkner Subaru. Jared was a huge help to me in understanding my car and all its amenities. He responded back to me immediately on some of my questions and I feel completel More

by Zernheltdebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Abdelmassih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Faulkner Subaru Bethlehem responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 11, 2020

Ziad my salesman, Jared, the delivery specialist were both a pleasure to deal with! Patient, answered every question, give their cell numbers if you have any other questions. Couldn’t ask for nicer folks More

by Lagatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Abdelmassih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Faulkner Subaru Bethlehem responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!

November 04, 2020

Could not be happier with Ziad Abdelmassih and Jared Neff. They both went above and beyond as far as my experience was concerned. I had purchased a Subaru from Faulkner in 2013 and did not get the qua More

by pasouders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Abdelmassih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Faulkner Subaru Bethlehem responded

Pasouders, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 31, 2020

Jared was first rate. He was courteous, thorough, knowledgeable, and professional. Jared even offered to help set up my garage door opener. I'm certainly glad I went to this session. I learned so More

by milljack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Milljack, thank you for your feedback. We're thrilled you found our team and Jared knowledgeable and the whole experience pleasant and easy. Safe travels!

October 30, 2020

I first had contact with SEAN while I was on a service visit and checking out your lot while waiting for my car. He was courteous, knowledgeable, and willing to answer all of my questions even though I wa More

by mjkorkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sedlock, Mark Robbins
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2020

Jared was patient, knowledgeable and conscientious as he walked me through all aspects of my new Ascent. He also followed up with me on garage door opener info. More

by Marsha Hahn
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Marsha, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2020

Jared did a fabulous job of explaining all the new technology in my Forester. All my questions were answered very well and in language I could understand. More

by sandfort
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kutovy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Sandfort, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2020

Listened to my needs. No heavy up selling pressure. Fast buying experience. They didn't have the car I wanted when I first came down, but Sean took my information on what I wanted and called me as soon as t More

by cinny1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

October 14, 2020

4th Subaru purchased; 2nd from Faulkner. Great new-car-buying experience thanks to Dylan Haas and Jared Neff who explained and demonstrated the features of my new Forester. They are valuable asset More

by jsimonettajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sedlock-Thank you
Nov 02, 2020 -

Faulkner Subaru Bethlehem responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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