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Faulkner Subaru Bethlehem

Bethlehem, PA

4.8
450 Reviews
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330 Stoke Park Rd

Bethlehem, PA

18017

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Showing 450 reviews

May 18, 2021

Jared clearly and patiently explained the many new features of my new Forester. He listened to and answered my questions. There are so many new features that I'm sure I'll be back for a refresher. More

by remig2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Faulkner Subaru Bethlehem responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jared here at Faulkner Subaru Bethlehem! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2021

Our sales and service experience at Faulkner Subaru Bethlehem has been ideal from the start. Mark Kutovy was great to deal with in the sales area and I can honestly say that the service team at Faulkne More

by plukatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Faulkner Subaru Bethlehem responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

May 07, 2021

A very non stressful purchase. Very knowledgeable and extremely helpful. Love my Subaru. Enjoyed going back after 3 weeks with questions that I did not understand about my Subaru and having them all answ More

by felegy77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Faulkner Subaru Bethlehem responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2021

Jared is quite pleasant, well informed and explains complex procedures easily and clearly. I came away understanding what a truly remarkable vehicle Subaru has created. More

by rg.eichman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Faulkner Subaru Bethlehem responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 02, 2021

Bought a new 2021 Outback with 154 miles on it but when signed the papers I forget to check ( it was about 4:50 pm and the dealer close @5pm)on the odometer disclosure statement wrote 15 miles , PLEASE ne More

by Got SCAMMED by dealer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esteban Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

I highly recommend Jared as a technical advisor at Faulkner Subaru. He is highly skilled as a technical advisor, but also excels at service management. He is clear, calm, attentive, and just super p More

by jmenyawi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
Apr 25, 2021 -

Faulkner Subaru Bethlehem responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

April 22, 2021

Priscilla and I were extremely pleased with Jared’s orientation to our new 2021 outback. His knowledge demeanor and sensitivity to our limited knowledge was greatly appreciated. His willingness to take More

by A Mack
Recommend Dealer
Yes
Employees Worked With
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Faulkner Subaru Bethlehem responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Jared was exceptionally great...went over all questions I had and then some. Also, free car wash was nice. Highly recommend. This is 2nd 1 More

by barb1950nj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Corr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Faulkner Subaru Bethlehem responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2021

Jared was awesome giving me my refresher course. He was thorough and answered anything I asked him. He even programmed my phone for me!! Very knowledgeable guy!! Thank you Jared!! More

by TracK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Faulkner Subaru Bethlehem responded

Hi Track, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Apr 24, 2021 -

TracK responded

My salesperson, Dylan, was completely receptive to my needs. He was professional as well as personal to me. Dylan stayed within my price range and never made me feel pressured into something I was not comfortable with. Dylan even came to my house to help with the trade-in vehicles! Thank you for the positive experience, Dylan!!

April 15, 2021

My wife and I were very pleased in the way Jared presented himself with us. He explained everything to a tee. He made it easy for us to understand what the capabilities were with the new car. Can't More

by frankalarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bernhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Toribio
Apr 16, 2021 -

Faulkner Subaru Bethlehem responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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