Faulkner Nissan Mechanicsburg
Mechanicsburg, PA
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Shopping at the dealership was a pleasant experience, help was available when needed but never pressured. Service calls are extremely well organized and educational as each item needed is explained in de help was available when needed but never pressured. Service calls are extremely well organized and educational as each item needed is explained in detail. Every staff person is friendly and courteous. The waiting area is clean and comfortable. I have only one tiny complaint ands it’s happened numerous times, while I truly appreciate the car wash, someone needs some training on washing windshields. Each time I return from service I need to wash the inside of my windshield. On a sunny day, it looks like the windshield was washed using slice of bacon with all the streaks. Other than that, keep up the good work. More
Mani is absolutely awesome. He picked us up and took us to the dealership. Great guy very professional and polite. The finance end was a bit frustrating seemed a bit disorganiz He picked us up and took us to the dealership. Great guy very professional and polite. The finance end was a bit frustrating seemed a bit disorganized and took quite long to get thru. Overall good experience just need to figure out the financial part of it. More
The dealership was very professional and very efficient. my salesman Issac was awesome to work with and very Knowledgeable about everything made my experience.Much easier and more comfortable would recommend my salesman Issac was awesome to work with and very Knowledgeable about everything made my experience.Much easier and more comfortable would recommend him to any.One looking to buy a car More
Service department does an outstanding job of communicating with customers. I received a text reminder of appointment and multiple text and calls with information and progress on repairs I appre communicating with customers. I received a text reminder of appointment and multiple text and calls with information and progress on repairs I appreciate that Ken explained what was needed and asked for me to authorize the estimate before work was done. Also love the car wash! More
Had my truck inspected with an oil changed. I watched everything from the window in the waiting area. My inspection sticker says 1 front tire and one rear tire were pulled for the inspection bu I watched everything from the window in the waiting area. My inspection sticker says 1 front tire and one rear tire were pulled for the inspection but the technician never pulled any tires off. Makes me wonder what else is overlooked. More