Faulkner Nissan Mechanicsburg
Mechanicsburg, PA
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The service department is so easy to work with and ongoing communication is great during the time my car is in the shop. They don’t oversell services which I like. It’s because if the service departme ongoing communication is great during the time my car is in the shop. They don’t oversell services which I like. It’s because if the service department is why I will continue to buy a Nissan. More
Very nice to work with this group of people passionate about their customers and their products and services they offer. They are very knowledgeable and responsive to the needs of their clients and make t about their customers and their products and services they offer. They are very knowledgeable and responsive to the needs of their clients and make the buying process easy. More
Faulkner Nissan Mechanicsburg are always a pleasure to deal with. They are thorough when dealing with my car. Theil prices are always reasonable. Ken Brooker is always so pleasant on the phone and in pers deal with. They are thorough when dealing with my car. Theil prices are always reasonable. Ken Brooker is always so pleasant on the phone and in person. I will definitely buy my next car from here again. More
Sales process was a joke. Told the sales person what I was looking for, brought me a car with double the miles and 1/2 the accessories. Then he seemed suprised that I didn't l Told the sales person what I was looking for, brought me a car with double the miles and 1/2 the accessories. Then he seemed suprised that I didn't like the 1st one. I had a pre-approval for financing, talked me into trying Nissan Financing, but then they ran my credit through several banks, which was completely not necessary. There was gum on the back seatbelt latch, I asked to have it cleaned off, before delivery, they clearly do not listen, because that simple task was ignored. I've ended up have multiple issues since purchase, and the sales manager, nor service manager will respond to these issues. Awful service. Save yourself some head & heart ache.. go elsewhere.. More
five star service My fiance and I went in already having discussed our situation with David at the dealership. Upon arriving we were notified he was not there and we we My fiance and I went in already having discussed our situation with David at the dealership. Upon arriving we were notified he was not there and we were assisted by a gentleman named Manni. From start to finish he was attentive and focused on our situation and got us to an affordable price per month and we drove away with the truck we had picked out. A big thank you to the finance team but especially to Manni for making our experience truly exceptional. More
Dishonest! Very dishonest dealership.I was charged nearly twice the agreed amount for my warranty.The salesman and finance director were very deceptive.Very high Very dishonest dealership.I was charged nearly twice the agreed amount for my warranty.The salesman and finance director were very deceptive.Very high pressure. More