Faulkner Nissan Mechanicsburg

Great service at time of sale and it continues in the Service Dept. kind friendly competent. Clean facility Service Dept. kind friendly competent. Clean facility More

Took my car here for oil change and inspection, no problems whatsoever when I dropped it off. Got an update saying it needed almost $1500.00 worth of repairs and when I picked it up my car didn’t star problems whatsoever when I dropped it off. Got an update saying it needed almost $1500.00 worth of repairs and when I picked it up my car didn’t start at all. When I asked for an update after I approved some services I got no answer. When we arrived to pick it up and found it didn’t start no one was available to even help us. Customer service was great until I wasn’t spending all that extra money, I then got no response. Worst experience ever! More

They are customer friendly: hospitable, communicate clearly, take the extra step of washing the vehicle. clearly, take the extra step of washing the vehicle. More

Staff is great. I was a bit disappointed of the issue discovered with my warrant. I purchased at your store with the car. I have learned it is a third party and the I was a bit disappointed of the issue discovered with my warrant. I purchased at your store with the car. I have learned it is a third party and the dealership did not have on record. I now wonder if any previous car issues covered when I was informed they were not, for the staff was possibly using standard warranty info. I guess it is an expensive lesson learned. More

Service staff are always friendly and professional. Service itself is excellent n thorough n love the wash n interior cleanup. Car looks beautiful when picked up. Service itself is excellent n thorough n love the wash n interior cleanup. Car looks beautiful when picked up. More

Service man Ken was in contact with me via text and email shortly after dropping my truck off and was timely responding to my text or called me on progress. shortly after dropping my truck off and was timely responding to my text or called me on progress. More

Friendly staff and excellent service! The service department is so easy to work with and ongoing communication is great during the time my car is in the shop. I trust them for all my car The service department is so easy to work with and ongoing communication is great during the time my car is in the shop. I trust them for all my car servicing needs and would highly recommend them to anyone! More

Ken was informative and very helpful through the whole process. Also, they were very fast and efficient. process. Also, they were very fast and efficient. More

Friendly staff and excellent service! They were very nice and helpful with the car process. In and out in 2 hours! They were very nice and helpful with the car process. In and out in 2 hours! More

Wonderful people to deal with they did everything they could to help and make our buying experience easy and stress-free. could to help and make our buying experience easy and stress-free. More