Faulkner Nissan Jenkintown

The seat is nice and sturdy, the molding was left sloppily The portion of the seat that covers the hydronic was left sloppily, and unattended too. It was not like this originally, nor was a solution offered t The portion of the seat that covers the hydronic was left sloppily, and unattended too. It was not like this originally, nor was a solution offered to address it. I had to use a couple of bungy cords to remedy the problem. The portion of the seat is probably to expensive to leave the job with a fine finished touch. More

Very professional warm and friendly. Very appreciative with the welcome received. Mr. Cram was prepared for me when I arrived to have the work done. I was told the approximate waiting t Very appreciative with the welcome received. Mr. Cram was prepared for me when I arrived to have the work done. I was told the approximate waiting time by phone when appointment was made, My waiting time was less than the time given. Needless to say I was very impressed. More

Awesome customer service I recently had 2 total losses with cars purchased at Faulkner. Both times Keith Wimbush along with Jeff and Adam, took awesome care of me. Faulkner Ni I recently had 2 total losses with cars purchased at Faulkner. Both times Keith Wimbush along with Jeff and Adam, took awesome care of me. Faulkner Nissan is my family! More

Great service I have been a FAULKNER Customer for over 6 years. From the check-in to checkout always professionalisms at its best. Recommend for service and sales I have been a FAULKNER Customer for over 6 years. From the check-in to checkout always professionalisms at its best. Recommend for service and sales More

oil change the wait was too long for and oil change it took 1 1/2 hour and waiting area over crowed it hard to make and appointment always put you on hold or the wait was too long for and oil change it took 1 1/2 hour and waiting area over crowed it hard to make and appointment always put you on hold or voice mail More

Best Salesman ever! Will was excellent! He was very knowledgeable of all the vehicles I was look at and always took his time with me and never made me filled rushed. The Will was excellent! He was very knowledgeable of all the vehicles I was look at and always took his time with me and never made me filled rushed. The best part of this experience was Will! I will definitely contact Will when my wife needs a new car. Thank you More

Customer service is horrible I spent seven hours on my day off at this dealership. Instead of telling me to leave, don’t waste all my day and time there, and they’ll call me when I spent seven hours on my day off at this dealership. Instead of telling me to leave, don’t waste all my day and time there, and they’ll call me when the paperwork is done. I stayed at the sellsperson had lunch, would disappeared for twenty minutes at a time. I understand it’s a process but that was ridiculous! They had to send my car back TWICE. The first was all scratched up on the bumper the other was dirty! Even though the salesperson insured me that it was getting cleaned HOURS before I arrived. My moms usual salesperson ended up stepping in and handles the second day of being there More

Newbie Just had my complimentary oil change, tire rotation & car wash. Yah!!! I’m really lovin’ the dealer experience 😋.Already looking into updating Just had my complimentary oil change, tire rotation & car wash. Yah!!! I’m really lovin’ the dealer experience 😋.Already looking into updating to a Versa Note then to a SUV. More

New car The sales Representative Kevin W. He's the MVP...he called me to let me know that the person that I initially was dealing with was no longer there a The sales Representative Kevin W. He's the MVP...he called me to let me know that the person that I initially was dealing with was no longer there an he was taking over her clients well that was a great choice.... Needless to say I'm a happy camper... More

Twice I received terrible service A Nissan remain factory transmission and Faulkner could not tell me the cause of going as high as 7000 rpm between 45 to 60 mph. Then they said the c A Nissan remain factory transmission and Faulkner could not tell me the cause of going as high as 7000 rpm between 45 to 60 mph. Then they said the codes showed nothing wrong with the transmission but the shop that installed it saw a small leak coming internally from it. Which they tried to tell me that it was not transmission fluid but oil . Well oil is not red from the puddle of over a quart low on transmission fluid. And all anyone has to do is drive it past 45 mph to see it’s not going thru the gears till it reaches 58mph and still if that is not the cause why can’t they diagnose the problem of it just going up to 6 to 7000 rpm’s. Between those speeds before shifting thru the gears. Past 60mph it’s great . But they can not tell me what the problem is. Again I am out a few bucks and all they could say is it needs a valve cover gasket. THATS MINOR STUFF AND CERTAINLY NOT WHAT I TOOK IT IN THERE FOR More