Faulkner Nissan Jenkintown

Good experience, got the truck and the deal I wanted My initial visit was typical of the car buying process, and the truck I wanted was not available at the time but Henry Francois, my sales rep, was ab My initial visit was typical of the car buying process, and the truck I wanted was not available at the time but Henry Francois, my sales rep, was able to locate the exact truck I wanted at a great price and I was able to get a better finance rate than my bank. More

Thorough servicing of my car! I came in for an oil change and the tech noticed I had not gotten my car inspected. He asked if I wanted to do that and I said ‘Yes, thanks for notici I came in for an oil change and the tech noticed I had not gotten my car inspected. He asked if I wanted to do that and I said ‘Yes, thanks for noticing!’ They were able to do the oil cha, inspection and look at another problem I had all in the same visit! Thanks Faulkner Nissan! More

Disappointed & confused Came back to where I purchased my vehicle because I had been to two other mechanics and they had attempted to tell me my car needed a bunch of repairs Came back to where I purchased my vehicle because I had been to two other mechanics and they had attempted to tell me my car needed a bunch of repairs that I knew had to be untrue. I was out of town but made a trip back in order to get these issues resolved and update my inspection status. I figured that Nissan Faulkner would prove that these other mechanics were dishonest with their assessments. As I suspected Nissan Faulkner found none of the things wrong that the other mechanics tried to tell me were wrong BUT then came up with another issue that they claim had to be repaired before I could pass inspection!! At this point I was upset and disgusted that everyone was attempting to create issues with my car just so I could not simply pass inspection. I keep my car in A- one shape so Nissan insisting that I need a left rear strut was ridiculous. They were also telling me that the part was not in stock and that I would have to wait at least days bc it had to be ordered which was inconvenient. I was highly disappointed that Nissan was coming up with repair issues that no other mechanic at come up with so. I left there without getting my car inspected, having wasted my time and a trip. More

Great Experience I purchased a new Murano and had a great experience. Roy Crouch was my salesperson and was fantastic. He sold me a Nissan 8 years ago and I requested I purchased a new Murano and had a great experience. Roy Crouch was my salesperson and was fantastic. He sold me a Nissan 8 years ago and I requested him once again. He was a pleasure to deal with. More

2018 Altima Lease My car buying/leasing experience with Faulkner Nissan was outstanding! My sales consultant, Joe Bradley and Van Huynh, my finance person were very kn My car buying/leasing experience with Faulkner Nissan was outstanding! My sales consultant, Joe Bradley and Van Huynh, my finance person were very knowledgeable, personable, friendly, patient...I can't say enough about them...they were really terrific. It had been almost 17 years since I shopped for a car and I was not looking forward to it...but Joe and Van made the process very easy and stress free! I was very pleasantly surprised. Joe even scheduled my first oil change and tire rotation...which are free for the first two years...a nice Faulkner perk. So thank you Joe and Van...you guys are great...and also Ashley Taylor in customer service and Alex Couto in internet sales, who were my first contacts via email and phone...when I first started my car search a couple weeks ago before I actually went into the showroom this past Wednesday, 11/14. I would give Faulkner Nissan and their employees an A+! More

Slow Serice Every time I have been there several times for oil changes and service. Every time I go I sit there for at least an hour. I’ve spoken to the general manager and I have been there several times for oil changes and service. Every time I go I sit there for at least an hour. I’ve spoken to the general manager and the service manager and they are always apologetic but nothing ever changes. On my last visit I was in for an oil change and a tire rotation. I sat and waited for an hour and 52 minutes. Needless to say I won’t be back again. More

Excellent Service and Care Mercedes was a huge help and kept me abreast every step of the way and assisted with a coupon seeing how it's the holidays. Mercedes was a huge help and kept me abreast every step of the way and assisted with a coupon seeing how it's the holidays. More

Inspection only Only inspection but had good experience. Work was done timely and communicated with me appropriately. Joe was very professional. it was a good exper Only inspection but had good experience. Work was done timely and communicated with me appropriately. Joe was very professional. it was a good experience. Thanks. More

Awesome experience every single time I have always had a great time coming to your dealership, Don is so nice,its always a great experience, it's like a family, I laugh, joke,share person I have always had a great time coming to your dealership, Don is so nice,its always a great experience, it's like a family, I laugh, joke,share personal things,its just all together a great group of workers with so much respect, patients, I can't see myself going anywhere else, Nissan for every as long as I continue to recieve that awesome costumer service...you guys are truly the best....Dawn James More

Worry-free service Received a comprehensive service evaluation which included state inspection. Condition of my vehicle appears to be excellent. All of my questions were Received a comprehensive service evaluation which included state inspection. Condition of my vehicle appears to be excellent. All of my questions were answered. An easy, smooth experience. More