Faulkner Nissan Jenkintown
Jenkintown, PA
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excellent and speedy service Everything was great! Only thing - there is no signs where to park (bring) car for service, There were 2 more customers who tried to bring the car for Everything was great! Only thing - there is no signs where to park (bring) car for service, There were 2 more customers who tried to bring the car for service trough the parking lot. More
Front Radar AEB Car was delivered as promised, even cleaner than when I dropped it off. Only problem is the next day, started getting a different warning light about Car was delivered as promised, even cleaner than when I dropped it off. Only problem is the next day, started getting a different warning light about the same thing (AEB). Called and set up to bring back for it to be looked at again. I know sometimes electronics can be tricky, so hope it can all be squared away this time. More
New customer No one at the facility really understands/educate the customer what finance options really benefit their customers. Lower rates with $450 incentives t No one at the facility really understands/educate the customer what finance options really benefit their customers. Lower rates with $450 incentives through Nissan finance options could make the customer to loose more money. More
First 10,000.miles Ms.Emily guoted me a time of 1:15 of service when I inquired an she was exact to minutes. She was pleasant, greeted me as soon as I walked in an sto Ms.Emily guoted me a time of 1:15 of service when I inquired an she was exact to minutes. She was pleasant, greeted me as soon as I walked in an stopped what she was doing to assist me. She has fantastic customer service skills. Thank You Emily. More
Great experience great people Everyone was very helpful and made sure I got the exact car I wanted at a great price . Kieth was very helpful and the staff was very welcoming Everyone was very helpful and made sure I got the exact car I wanted at a great price . Kieth was very helpful and the staff was very welcoming More
It didn’t take as long as I thought. The staff were execelle I was impressed with the employee who serviced my car. I was on crutches and he made sure the car was accessible w/o steps. I was impressed with the employee who serviced my car. I was on crutches and he made sure the car was accessible w/o steps. More
Service experience Will say this visit for inspection and service was timely and well done. Have not always had that experience but hope this one indicative of future. Will say this visit for inspection and service was timely and well done. Have not always had that experience but hope this one indicative of future. More
My service advisor Mercedes Vega was polite and insightful She was positive insightful and looked you in the eye when speaking with you. The car was done as she stated. She then followed up with me to advise. She was positive insightful and looked you in the eye when speaking with you. The car was done as she stated. She then followed up with me to advise. More
State inspection and service Work was completed in a very timely fashion, my service coordinator kept me updated. Everyone was friendly and courteous. My service coordinator even Work was completed in a very timely fashion, my service coordinator kept me updated. Everyone was friendly and courteous. My service coordinator even offered to drive me home since it was a cold day! More
Friendly Staff Traveled from South Jersey to Faulkner because they had a vehicle in stock, in the color combination I was interested in. Found all the staff to be Traveled from South Jersey to Faulkner because they had a vehicle in stock, in the color combination I was interested in. Found all the staff to be friendly, helpful and professional. Ended up driving my first Nissan home More