Faulkner Mazda
Trevose, PA
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We purchased a Mazda CX-9 this week at Faulkner. From start to finish it was a great car buying experience -- Regina provided competetive pricing for the purchase and a realistic range of what to expect start to finish it was a great car buying experience -- Regina provided competetive pricing for the purchase and a realistic range of what to expect for my trade ahead of time via email. They provided 2 models for us to test drive (prepping them in the pouring rain), let us take our time driving and evaluting them with no pressure, and were knowledgable when we had questions. When we decided to purchase, negotiations went quickly with none of the games other dealers employ. They had the car prepped and we were driving home within a couple of hours (most of which was our time evaluating the models). This is my second car purchase at Faulkner (bought a 2006 Mazda6 from Joe 5 years ago and it is still going strong!). Would highly recommend Faulkner Mazda!! More
Our experience at Faulkner Mazda was Great!!! The staff was extremely helpful and knowledgable. We love our new car!! The price we got was perfect for us, and we feel comfortable paying our monthly amoun was extremely helpful and knowledgable. We love our new car!! The price we got was perfect for us, and we feel comfortable paying our monthly amount. We will recommend all of our friends and family to go to Faulkner Mazda. More
This was the BEST car purchase experience EVER!!! The salesmen were knowledgable, helpful and very accomodating. They seemed to go out of their way to make me happy in this purchase. I was made to fee salesmen were knowledgable, helpful and very accomodating. They seemed to go out of their way to make me happy in this purchase. I was made to feel comfortable and confident! I trust them and will recommend them to anyone and everyone! More
Our family has been dealing with Faulkner Mazda for 20 plus years now and they are excellent to deal with. They stand by their work and have always gone the extra mile for us. I have know their technician plus years now and they are excellent to deal with. They stand by their work and have always gone the extra mile for us. I have know their technicians on a first name basis for ten years now and they are honest and dependable. More
I recently purchased a new Mazda 3s from Faulkner. Dave was very friendly and incredibly helpful. I was very comfortable asking any questions and David answered all of my questions thoroughly. I even sent was very friendly and incredibly helpful. I was very comfortable asking any questions and David answered all of my questions thoroughly. I even sent many questions via email which were answered timely. Faulkner met all of my requests for the car and also gave me a great price! I would absolutely recommend Faulkner to anyone interested in buying a new car! More
I live in Chesterfield Missouri and recently became involved with the non-compromising task of securing a new car for my Granddaughter, who recently moved to a new job in the Philadelphia area. Limited involved with the non-compromising task of securing a new car for my Granddaughter, who recently moved to a new job in the Philadelphia area. Limited to dealing over the phone (later I also utilized Faulkner Mazda's Internet Site for supplementary information) my initial contact with Faulkner Mazda was Regina (Internet Sales), and later, as the deal progressed, Larry, who, eventually met with my Granddaughter and closed the deal- the lease of a 2011 Mazda3 Touring Car. Larry provided me my first evidence of Faulkner's exceptional "service after the sale", by arranging, for my Granddaughter's convenience, to deliver the car to her workplace at 5 PM the following day. Both of these Agency Reps-- team members better describes their performance-- Regina and Larry, could not have handled their dealing with me more professionally. Each provided me with accurate information, each answered all my questions and concerns regarding the lease terms and options, and, finally-- in what I considered to be the deal clincher-- each mentioned several "after the sale" Agency benefits, including Free State Inspections, Free Loaner Car availability, and Free Service Coupons-- all items that I considered to be of essential benefit to my Granddaughter's future Philadelphia experience. Regarding Mazda: Over the years. I have owned several Mazda automobiles, and currently within my immediate family, three 2010 Mazda's reside. Therefore, I can personally attest to Mazda's high quality, dependability, and appealing style. Regarding my recent Faulkner Mazda experience, I believe that I bought a high quality automobile from a high quality dealership. More
This is the first time I've bought a car from this dealership, and everyone seemed to know their stuff. The sales person I worked with was very friendly and I never felt that I was uncomfortable to as dealership, and everyone seemed to know their stuff. The sales person I worked with was very friendly and I never felt that I was uncomfortable to ask her any question. I never felt once that Renee was trying to trick me into buying something I didn't need. The value and luxury are excellent and I would reccommend this dealership to anyone interested in buying a car. I had an overall very pleasant experience. More
Preston was the salesman who sold me a Mazda 3 2 months ago, the car got totaled in an accident, we had such a great experience the 1st time, I did not hesitate, came right back to Preston to recplace my 2 ago, the car got totaled in an accident, we had such a great experience the 1st time, I did not hesitate, came right back to Preston to recplace my 2011 Mazda 3 a second time, Preston went above and beyond in service, courtesy and everyhing else. I highly recommend him and this dealership. More
My second purchase from Faulkner Mazda. This time a Mazda 3, my first was a Mazda 6. Both cars very satisfying. The Service Dept. at Faulkner is par excellence, it's difficult to compare many other dealers 3, my first was a Mazda 6. Both cars very satisfying. The Service Dept. at Faulkner is par excellence, it's difficult to compare many other dealers to this Faulkner Mazda organization. These folks aim to please and they do. Until I did business with Faulkner, I never received, nor did I come to expect, decent and affordable service at any auto dealer. I have owned 41 cars in my lifetime, which included many two-car family years. Regarding Mazda cars, never make the mistake of overlooking them, believe me. These are the friendliest cars one will ever drive anywhere, anytime. Each Mazda model has that extra edge of all 'round performance in its price/size range. I have never publicly recommended an auto dealer-service organization, until my experience with Faulkner Mazda. More
This is my 3rd car purchase from Faulkner Mazda and every time I have felt at ease and comfortable with their staff and service. I have been to many car dealerships and they are 1000 times better then most. time I have felt at ease and comfortable with their staff and service. I have been to many car dealerships and they are 1000 times better then most. Preston Deluca’s knowledge of every car on that lot along with his superior knowledge of every spec for each individual car all delivered seamlessly off the top of his head makes me as a customer feel at ease that I’m dealing with a man who cares for the product he sells and knows it in and out. He never once tried to “sell me a car”; he showcased the car to me in a truly superior, honest way that made me trust his opinion so much that I wanted to buy this car. He is truly an outstanding individual who loves his job, believes in the cars he sells and is second to none in sales ability. The entire staff makes you feel this way, in my opinion there is no other salesperson or dealership that has ever made me feel so comfortable and as if I were amongst my own family. My wife said to me on the way home that it’s amazing the difference a great, honest and friendly staff can make you feel so at ease after handing them so much money! I plan on popping in from time to time to see how everyone is doing, we share different things going on in each others lives-children, and life, relatives, baseball and we always realize more people we know or have in common. As we left we shook hands with Preston, Mike and Larry and told them we will see them again upon our next purchase. I consider them friends and look forward to seeing them again. When I tell people about my experience they are like-this is a real car dealership??? I have to tell them to go see for themselves. We are so happy with our new Mazda 6, I can’t wait to get up and drive it tomorrow. More