Faulkner Mazda
Trevose, PA
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I brought my car to Faulkner Collision Center to have my door repaired. The service was excellent. The time I requested was available and the car "pick up date" was perfect. The car looks brand new again door repaired. The service was excellent. The time I requested was available and the car "pick up date" was perfect. The car looks brand new again. The door was repaired and painted and the color matches beautifully with the rest of the car. John Marshall was very friendly and answered all questions that I threw at him. I would highly recommend Faulkner Collision Center. I give them "two thumbs up" for a job well done. Thank You. More
The internet experience at this dealership was excellent. Gina responded promptly to questions and was very clear and friendly throughout the process. The sales staff was very helpful and completed the sal Gina responded promptly to questions and was very clear and friendly throughout the process. The sales staff was very helpful and completed the sale quickly. When I had gotten other quotes, Faulker responded with a competitive counter-offer. Detailing on the interior scuffed the clear plastic cover on the shifter label (P R N D M), but they will fix this at the first visit. The add-ons process was as expected, trying to offer the usual extras that drive the price up, but this is normal for all dealers. More
This is the sixth car that I have received from this dealership. Every expterience has been pleasant, informative and fruitful. Jose Chacon, my sales reprsentative, is one of the most car savy people dealership. Every expterience has been pleasant, informative and fruitful. Jose Chacon, my sales reprsentative, is one of the most car savy people I have delt with. He takes his time to explain the details of the car and the sale therof. If he is unssure of something, he does not make up things just to ensure a quick deal. He investigates and returns with plausible information. He introduced me to other team members who also were accomodating and gave me a sense of importance. I felt like I was among friends, out to lunch, if you please. I am so grateful for the enchaning experience. More
My trip to Faulkner Mazda exceeded my expectations. Everyone was more then willing to help and keep my comfortable. They were laid back and offered me amazing pricing. Renee is a wonderful sales woma Everyone was more then willing to help and keep my comfortable. They were laid back and offered me amazing pricing. Renee is a wonderful sales woman and person in general. I fel tlike I have known her for ever. We had a great connection and in turn i purchased a car and would probably go there again in the future. My whole fmaily wants to buy from Faulkner mazda! Couldnt have been a better first time car buying experience. More
Our experience with buying our new Mazda 5 at Faulkner Mazda was great. Our salesman Alexei was very honest and helpful. We did our research on the vehicle and truly believe that we paid a great price f Mazda was great. Our salesman Alexei was very honest and helpful. We did our research on the vehicle and truly believe that we paid a great price for our new car. I will definitely return to Faulkner. More
I was looking for a family vehicle, and my dealer choices for Mazda were between Reedman and Faulkner. I went to Faulkner with the intent to also visit Reedman, however, after visiting Faulkner, I had no ne for Mazda were between Reedman and Faulkner. I went to Faulkner with the intent to also visit Reedman, however, after visiting Faulkner, I had no need to go elsewhere. Not only did Faulkner have a better selection of new Mazda vehicles, they also had the left-over model I was interested in. Their internet response coorindator (Regina), was quick in responding to me. Preston the car salesman, was very knowledgabe about the vehicle, and was prompt in expediting the car purchasing process. My past experiences have been that car buying is an all day event being shoveled from one person to the next at the dealership. Everybody at Faulkner was friendly and the car buying process was quick and painless. Not only do I feel I got a great price on a brand new "left-over", but I also was given a fair trade-in value for my vehicle I was getting rid of with this purchase. More
It is the only dealership we have visited that didn't feel like they were playing games with us. No messing around, just very helpful and genuinely friendly. Fantastic Service department too. We wouldn' feel like they were playing games with us. No messing around, just very helpful and genuinely friendly. Fantastic Service department too. We wouldn't go anywhere else but Faulkner and Joe Bauerle. More
I WOULD LIKE TO THANK PRESTON & JOSE FOR MAKING MY PURCHASE OF A 2011 MAZDA 2 AND A 2011 MAZDA CX7 ON 4/11/11 A VERY PLEASANT EXPIERIENCE. THEY ARE A TERRIFIC ASSET TO FAULKNER MAZDA. THE RATINGS I HA PURCHASE OF A 2011 MAZDA 2 AND A 2011 MAZDA CX7 ON 4/11/11 A VERY PLEASANT EXPIERIENCE. THEY ARE A TERRIFIC ASSET TO FAULKNER MAZDA. THE RATINGS I HAVE PROVIDED FOR THIS DEALERSHIP TRULY REPRESENT THE PROFESSIONAL AND COURTIOUS MANNER IN WHICH THEY TREAT THEIR CUSTOMERS. More
Usually when I see a rating with all 5s I'm skeptical, however, in this case it is absolutely accurate. In 1999, I purchased a Protege from this dealership. I returned in March, 2011 (I still had my Pro however, in this case it is absolutely accurate. In 1999, I purchased a Protege from this dealership. I returned in March, 2011 (I still had my Protege) to look at new cars. They treated me as if I bought a car every 2 years. Renee Fargason, who was my sales consultant in '99, is still there and she is every bit as nice and professional as I remember. She did not resort to high pressure tactics like some other dealers. She is knowledgeable about the different models and answered all my questions. It was a pleasurable experience from when I walked in the door to look at cars until I drove away in my new Mazda 6. I would highly recommend this dealership and particularly Renee. More
Customers service was great i love the price and i love my new car.My overall experience was great, i found exactly what i wanted with the help of Barney Mcfadden. I will definelty recommend this dealershi my new car.My overall experience was great, i found exactly what i wanted with the help of Barney Mcfadden. I will definelty recommend this dealership to anyone looking to purchase a new or used car. More