Faulkner Mazda
Trevose, PA
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I've been coming to Faulkner Mazda for years,buying used cars,and leasing new ones.There customer service,friendliness,quality of work,and my overall experience with this mazda dealership has always been at cars,and leasing new ones.There customer service,friendliness,quality of work,and my overall experience with this mazda dealership has always been at the top. More
I do not usually write reviews, but after my experience at Faulkner I feel compelled to do so. I am not from the Philadelphia area but happened to expand my online search for a new CX-9 after several unple at Faulkner I feel compelled to do so. I am not from the Philadelphia area but happened to expand my online search for a new CX-9 after several unpleasant shopping experiences in North Jersey. I still cannot get over how friendly, helpful, responsive and straightforward the folks at Faulkner Mazda are. If that were not enough, they also had the most competitive pricing by quite a large margin. I drove all the way from another state in the rain during rush hour traffic just to do business with Faulkner, and if I had to do it again in a heartbeat I would. I would recommend them to anyone in the market for an automobile. Thanks to Kim, Larry and Preston for being such pros! More
I went here to purchase a new car and had a very good experience. I would definitely return for my next purchase. Everyone was nice. experience. I would definitely return for my next purchase. Everyone was nice. More
Renee did an outstanding job! I have purchased many cars over the last 30 years and I have to say that this one was by far the easiest new car purchase that I have ever been involved in! Mazda's are great over the last 30 years and I have to say that this one was by far the easiest new car purchase that I have ever been involved in! Mazda's are great cars, and Renee and Larry make buying a new car a great experience! More
This is one of those crazy stories that you hear about which involves a long distance and a relationship all of which survive on mutual trust. I am living in Manila in the Philippines and my son (19) mov which involves a long distance and a relationship all of which survive on mutual trust. I am living in Manila in the Philippines and my son (19) moved to New Jersey to help out his 81 year old Grandfather and look for schools and work. My son immediately found work but needed a car to get to and from work since his Grandfather still drives. I looked online first with Ebay motors and Autotrader for a suitable vehicle since I didn't want my father to have to run around with a teenager looking for a car since having done that with me as a teens was stressful enough. I saw a nice used car with reasonable mileage and sent a note off to Mike Rocchi of Faulkner who immediately responded via email. The key things that worked for him was his immediate response and no nonsense approach to conducting business. I very much appreciated his directness and the requirements needed to do a deal from 8000 miles away. We finally concluded our deal after a few weeks of negotiations and we received a reasonable price break on the vehicle and a solid car in the process. Mike and Faulkner did great work for us from 8000 miles away and as I started, it all began with mutual trust. Good job Faulkner and Mike Rocchi. More
The whole sales staff was very polite and extremely professional. They worked with me on price and did not do the typical high pressure sales pitch to try and get me buy the car that same day. I will b professional. They worked with me on price and did not do the typical high pressure sales pitch to try and get me buy the car that same day. I will be back to do business with them again and would highly recommend them to anyone looking for a new or used car. More
I bought a new Mazda 3 i Sport (2012). I had only talked with the dealer on the phone, showed up and bought it. So for the short time I was there, they were very friendly. The price for the car was great, with the dealer on the phone, showed up and bought it. So for the short time I was there, they were very friendly. The price for the car was great, and it wasn't a pain in the xxx to haggle with Larry. Very friendly and not pushy. However, when I was actually buying the car, the kept pushing all the extras like warranties, xzylon paint?, vin etching, lojack... All of which are outrageously priced. However, after about an hour (literally a straight hour of warranty talk, with me saying "no" over and over), my father (who I brought since I needed a ride there) totally feel for it and pushed it no me. I was able to cancel it however, about a month after going back and forth of signing this and that. They reluctantly gave me my full money back (I called 10 minutes after buying the car and told them I wanted to cancel, so xxxx right they did). In all, don't buy a single extra thing besides the car; A SINGLE EXTRA THING!!! Other than that, great people (for car salesman). More
Mr. Fasoline is a wonderful salesman. He is very knowledgeable and informative. I would definitely go back to him again. He is very friendly, honest, and efficient. The price is reasonable, and h knowledgeable and informative. I would definitely go back to him again. He is very friendly, honest, and efficient. The price is reasonable, and he always try to think for the buyer. More
Renee was the friendliest salesperson I've ever had dealings with. She had everything ready to go when I arrived at the dealership, and the transaction took no time at all. She was knowledgeable towa dealings with. She had everything ready to go when I arrived at the dealership, and the transaction took no time at all. She was knowledgeable towards every question or concern I had. The value of the used vehicle I purchased was exactly what I needed and wanted. More
Mike Rocchi and Faulkner Mazda made buying a new car easy. The selection to choose from was awesome. Our experience of buying a new car was hassel free. We arrived early, choose a car, went on a test easy. The selection to choose from was awesome. Our experience of buying a new car was hassel free. We arrived early, choose a car, went on a test drive. We arrived back at the dealer, where we were greeted with fresh hot coffee. We started the paperwork process, which was easy. We were driving off the lot in less than an hour later. How many can say they went to buy a car and were back home with their new car an hour and a half later. Mike and Faulkner Mazda made this happen. We will return to them to buy our next vehicle and we will recommend them to friends. More