Faulkner Mazda
Trevose, PA
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Mike treated me with extreme professionalism and courtesy and went the extra mile. we actually drove by a friend's house and Mike was great with her as well. he took care of getting me the extra key a and went the extra mile. we actually drove by a friend's house and Mike was great with her as well. he took care of getting me the extra key and is also helping now with my registration. \ I will and have recommended that buyers call Mike. Denis spizuoco More
Dsve, made the process as smooth as possible. He was well-informed on every option I had to obtain the best vehicle for my needs. He also explained each feature of the car and how to care for it. He wa well-informed on every option I had to obtain the best vehicle for my needs. He also explained each feature of the car and how to care for it. He was also very personable and made the experience less -intimidating. I would recommend him to a family member or friend. More
Faulkner Mazda truly has the business model complete. Sustain the business, make the money. Dealing with businesses today can be tough, there is no "personal touch" involvged anymore. Faulkner is just Sustain the business, make the money. Dealing with businesses today can be tough, there is no "personal touch" involvged anymore. Faulkner is just the opposite. I purchased my 2010 Mazda with Faulkner and I never had a problem, whenever I called, came in, whatever my need, they met it. The service team is great, patient and thorough. I never worried about an issue not being resolved or the pricing being too high; they really work with you. I just had the great pleasure of purchasing at 2014 Mazda 6! What made this experience so great is I had been speaking with Mike R., Renee, and Larry a few months before the release of the model. They were wonderful in sharing the information they had and honest about what they did not know. When the final details became available, I was able to get exactly what I wanted. Mike R. provided all information that became available. I never had to worry about reaching out to him, he knew I was eager and had no problem with reaching out to me. I was able to come in and test drive the car; all the while each and every staff member I encountered was friendly and efficient. Finally, the buying process; buying a car can be a daunting task and just takes a while. I appreciated the staff at Faulkner, they took time to make sure we were comfortable. Mike R. got it right. There was no haggling, I was specific with what I wanted; he went above and beyond to make sure I was happy. Mike P. was a true gem. Very professional, walked me through the all the paperwork without making me feel overwhelmed. Larry worked his "magic" Kim and Renee are just lovely people to work and talk with. Even the young man (whose name I did not get) that got my car ready was great! I am thankful for the experience Faulkner provided and will definitely recommend them. More
I met the above-mentioned sales represetatives about two years ago while looking to possibly purchase a used Mazda CX-9. The quest was postponed until just recently. After the pleasant experience of that 20 years ago while looking to possibly purchase a used Mazda CX-9. The quest was postponed until just recently. After the pleasant experience of that 2011 visit, I immediately returned to this Mazda dealership with the intention of making a purchase of a new Mazda CX-9. My initial vist in 2013 was unsurprisingly met with a friendly, courteous,professional staff. The process of looking and buying came to fruition on January 26th of 2013. The team was very patient with someone who presented numerous questions, all of which were expertly answered. Upon completion of all the paperwork, the team provided this new owner with all the time and instruction to allow me to become familiar with all the instrumentation. In parting,I was reminded that although the buying process had been completed ,the personnel at Faulkner Mazda will be there for me to offer any assistance that I might need. Without hesitation, I would definitely refer any prospective buyer to this dealership. More
Dave, you are so kind and courteous and very knowledgeable of your product and you have made our buying experience very easy and hasstle free. It was such a pleasure to deal with you! Thank you knowledgeable of your product and you have made our buying experience very easy and hasstle free. It was such a pleasure to deal with you! Thank you again! More
Ravi Roopnarine From the first greeting to the day Ravi Roopnarine From the first greeting to the day after follow up phone call, Ravi is the Man!! I never felt so well taken care of and comfortable Ravi Roopnarine From the first greeting to the day after follow up phone call, Ravi is the Man!! I never felt so well taken care of and comfortable in a car purchasing situations. All the guys here were nothing short of Great. Larry Dixon When Ravi introduced me to Larry I felt very at home know they were going to do whatever it will take to enjoy the New MAZDA cx-5. Larry and I shook hands when we got the deal done and it felt great! Mike Pegrino Mike and his finance team really bent over backward to ensure the deal and all the numbers were the same or better from the start. My girlfriend and I had to work one on one with Mike in part of the approval process and never once was I nervous. It was the easiest signing paper experience ever. Thanks Faulkner Mazda for truly making my new Mazda CX-5 GT TECH the best new car experience the best! I have already sent my friends and family and will continue to do so. Thanks Ravi, Mike and Larry! - John, Bensalem More
Hard to believe that I actually enjoyed the process of buying my new CX5. David Fasoline was wonderful to work with... he listened to my specifications, did not try to manipulate me up the scale and was buying my new CX5. David Fasoline was wonderful to work with... he listened to my specifications, did not try to manipulate me up the scale and was very respectful. He treated us with curiosity and humor. His low key sales was relationship based and I felt that he cared that I found the right vehicle for me. He was candid about the pricing process and understood that I was doing online research as well, but valued his personal touch. When taking delivery, he was very thorough and thoughtful...pre-programing the radio to my likes based on the survey I had filled out was such a nice touch. If I love the car as much as I hope to, I will certainly return and recommend. More
David is a professional and very respectful salesperson. He explained at large, with the pros and cons, each one of the cars and then gave us space and time to make our decision. We felt welcome and treated He explained at large, with the pros and cons, each one of the cars and then gave us space and time to make our decision. We felt welcome and treated always nice in the dealership. We strongly recommend this dealership and David Fasoline. We would like to thank as well, Andrew Vierling the Business Manager. he explained every single detail of the contract and the products of our car. Overall we are very happy with the experience of the purchase of our new car. More
I had been searching for a replacement car for us and had focused in on buying a Mazda 3 GT sedan after comparing different cars of different brands with great mileage and many standard standards at several focused in on buying a Mazda 3 GT sedan after comparing different cars of different brands with great mileage and many standard standards at several dealerships. I also reviewed the various published reviews on performance and ratings. I was not impressed by many sales people at other dealerships regarding their knowledge of the specific models they were selling and customer service. I was ultimately looking for a specific interior/exterior and options of a particular model which brought me ultimately to Faulkner Mazda. I called and David Fasoline provided me with sufficient information on the phone to take the trip out there from downtown. He had the various Mazda 3 GI sedan options lined up in front ready for test drives. Dave waas totally informed about the model and its capabilities/options and gave excellent answers to the many questions I had. He matched the price I was considering for an end of year 2012 model and I purchased the car. During the long wait to make the final deal (his financial office had us wait for over an hour) Dave continued to fill the time with giving me important information on the vehicle including the break in driving and answering questions. A couple of days later I came by with my wife to pick up the car. Our new car was polished and ready in front of the dealership. Dave Fasoline kindly helped with the personalization of the unlocking button, the bluetooth, navigation system and so on. Soon thereafter I was on the road and ever since enjoy the car. More