Faulkner Mazda
Trevose, PA
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Tom Weaver was as good a salesperson and my wife and I have ever dealt with. He was knowledgeable, courteous, pleasant, and most of all for a salesperson, NOT PUSHY. It was a nice experience purchasing th have ever dealt with. He was knowledgeable, courteous, pleasant, and most of all for a salesperson, NOT PUSHY. It was a nice experience purchasing the 5 thru Tom, which is something I can't say about most new car purchases. I have dealt with Faulkner for over 25-years going back to the RX-2 rotary. Over that time, I have gotten to know and TRUST their service department, from mechanics, to service writers, to parts and service managers. They are my corner mechanic; I am completely at ease bringing any of my vehicles in for service knowing I won't get coerced to getting work done I really don't need and confident that when they suggest a repair that it's in my best interests. More
All of the Employees I met were very friendly and helpful. The paperwork was handle in a timely fashion. Several employees were working together to help set everything up for me. Someone also made me helpful. The paperwork was handle in a timely fashion. Several employees were working together to help set everything up for me. Someone also made me coffee while I was waiting and that was greatly appreciated. Faulkner Mazda has a great team of employees. More
This is the second car purchased from Faulkner. This dealership is well run and the team members are knowledgeable and appear to like their jobs. I dealt with Renee both times and she is an excellent dealership is well run and the team members are knowledgeable and appear to like their jobs. I dealt with Renee both times and she is an excellent sales person with great follow-up. More
GREAT OVERALL EXPERIENCE !!!! Randall was very knowledgeable about the vehicle and even was able to convince my wife that it was a good deal because she was not onboard. He was great in explainin knowledgeable about the vehicle and even was able to convince my wife that it was a good deal because she was not onboard. He was great in explaining all of the features that came with the CX-5; and there were a ton of extras. Randall was very courteous and patient. A true professional from beginning to end.... Larry was the deal saver !!!! I honestly was packing up my belongings and on my way out the door because I didn't like the numbers and it just wasn't adding up to me. Larry stepped in and quickly came up with a fix. GREAT JOB LARRY !!!! Michael is a financial WIZARD!!! Much thanks to him on the money side. He got me a GREAT interest rate with a very low credit score. I'm not sure how he did it.... BUT HE DID IT! I didn't have to put down more than I wanted to and he got me the extended warranties without blowing up my budget. THANKS !!!!....... My ONLY complaint is the lack of ANY discounts for Military Veterans. I understand that you have something for Active Duty Veterans and that's GREAT! But once military ALWAYS military. I spent 10 years defending our country and fought in Iraq for a year. I can't see how giving ALL VETERANS a $500.00 or $1000.00 discount just to say THANK YOU. I normally do NOT patronize businesses that snub their noses at the men and women who have honorably served their country. You got lucky only because you do have a GREAT team. More
I purchased a new 2014 Mazda CX 5 on 2.28.13. I first spoke with spoke with Kim Principal, the internet coordinator. She was pleasant, friendly and very informative. She couldn't do enough to make me fee spoke with spoke with Kim Principal, the internet coordinator. She was pleasant, friendly and very informative. She couldn't do enough to make me feel comfortable. I then met Preston Delucca who was my sales agent. Very professional, and knowleageable about the car I was buy. He made the buying experience enjoyable. Can't say enough about his demenor and helpfulness answering my questions and explaining the process. His attention to detail explaining the intrique technology of the vehicle was quite informative. He is an assest to the Faulkner Dealership that they can be proud of. Preston then introduced me to Adrew Vierling, who processed my paper work. Another great emplyee who explained all my options and cost invovled in purchasing my car. Extremely professional is the only way to describe him. I know most people dread dealing with car sales people. However, my experience was pleasant, and very comfortable in dealing with all these employees. They couldn't do enough to make you feel comfortable. There was never any pressure or intimidation you might experience at other dealerships. I highly recomend Faulkner Mazda. Jim Moriarty More
Mike made this process really easy for me purchasing a car for the first time. He was easily accessible by phone and e-mail and didn't mind the walk ins to answer any other questions I had. Mike's very kn car for the first time. He was easily accessible by phone and e-mail and didn't mind the walk ins to answer any other questions I had. Mike's very knowledgeable, friendly and honest. I highly recommend him. More
I cannot say one bad thing about my experience with working with Mike Rocchi! This was my first car buying experience and had gone to a different Mazda dealership that almost made me go toward other ca working with Mike Rocchi! This was my first car buying experience and had gone to a different Mazda dealership that almost made me go toward other car brand, but decided to try Faulkner Mazda before giving up. The moment I walked in and met Mike I felt comfortable. He understood what my financial needs were a found me the perfect 2012 Mazda3. He was incredibly knowledgeable about the vehicle and even preset my favorite radio station before my test drive! That showed me that he was not just able to talk about the car, but also listen to the entire conversation we had over a three hour time. I will absolutely be recommending Mike to friends and family for their future car buying needs and probably be a repeat constomer in a few years! More
Great service! Know the vehicles that they are selling very well and will work with you to get what you want....10 out of 10. Purchased a Mazda CX-5 and Love It very well and will work with you to get what you want....10 out of 10. Purchased a Mazda CX-5 and Love It More