Faulkner Mazda
Trevose, PA
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Mike Rocchi and his team put in the work to get my financing approved and in the car I wanted, where the other dealerships simply turned me away. I have to commend both Mike and his finance team for financing approved and in the car I wanted, where the other dealerships simply turned me away. I have to commend both Mike and his finance team for really going that extra mile. They may be a busy dealership, but that's a good thing. It means they're doing something right. Thanks a ton guys! More
Okay so I'm 18 and I just started my career and I think to myself I'm going to need a reliable car, so I walked in to Faulkner Mazda and met Mike Rocchi so I'm thinking there is no way me an 18 yr ol think to myself I'm going to need a reliable car, so I walked in to Faulkner Mazda and met Mike Rocchi so I'm thinking there is no way me an 18 yr old fresh out of HS is going to drive off this lot but mike made it happen. It took a few hours but that same night I pulled off the lot in a beautiful Saturn aura xe. He even had a few of his insurance contacts call me with better quotes than my original ones. He has exceptional skills, class, and is very expeditious with overcoming obstacles. He can find the perfect car to fit your financial and physical needs. I couldn't be more happy with the service I received from the Faulkner family and if you have any doubts about purchasing your next vehicle call Mike Rocchi over at Faulkner Mazda and he will take the weight off your shoulders literally. More
Awesome! Awesome! Awesome! What else can I say about everyone at Faulkner Mazda. It is actually a pleasure to purchase a car with them. From the friendly sales people to the awesome prices they can't be everyone at Faulkner Mazda. It is actually a pleasure to purchase a car with them. From the friendly sales people to the awesome prices they can't be beat. I won't go to another Mazda dealership. If you have to drive a little further to get there, TRUST ME you won't be sorry. #1 in my book. I am a returning customer for many times now. Its not just a new customer show. More
I would never use this dealership again or recommend it to anyone. This was my second lease from Mazda. I had nothing but trouble with returning my Mazda 6 after the lease was up. My Mazda 6 was in perfect to anyone. This was my second lease from Mazda. I had nothing but trouble with returning my Mazda 6 after the lease was up. My Mazda 6 was in perfect condition when I returned it a month ago. I tried turning it in 3 different times and when I finally turned it in, I had to go back 2 days in a row to sign one paper. I am still dealing with paperwork that wasn't done right. The best decision I made was buying a Hyundai Elantra. I couldn't be happier!!!! More
The purchasing experience with Mike Rocchi was pressure and hassle-free. He was down to earth, straight forward, and patient with us when we made our purchase at night, even staying late to address our qu and hassle-free. He was down to earth, straight forward, and patient with us when we made our purchase at night, even staying late to address our questions and secure all the important details of our purchase. Couldn't ask for a better experience. I would not hesitate in recommending him to friends, family, and colleagues. More
This was my first time purchasing from a dealership and it turned out to be a great experience. Not one bit stressful! The people there weren't one bit pushy and explained everything in detail. I even left it turned out to be a great experience. Not one bit stressful! The people there weren't one bit pushy and explained everything in detail. I even left to check out another dealership before making up my mind and had the complete opposite experience there. We were bombarded by salesmen and managers as we walked through the showrooms. I decided not to even sit in the car I went to look at and went straight back to Ravi. The manager, Mike DeMarshall, came out to introduce himself and then came back later on to thank us. It was nice that he made himself known but didn't hang around and try to push the sale, like I had experienced elsewhere. I had a great experience and will recommend this dealership to anyone who is looking for a vehicle and will most definitely recommend Ravi to help them. He made this nerve racking experience for me very easy! Andrew helped with the financing and was very pleasant as well.Thank you for being so patient and thorough! More
I started to consider trading in my perfectly kept 2010 Nissan Sentra after having numerous hip surgeries. A car just wasn't cutting it any more and I needed something that offered more room and support. A Nissan Sentra after having numerous hip surgeries. A car just wasn't cutting it any more and I needed something that offered more room and support. After trying out the new 2013 Ford Escape for a week, I realized I hated it. My whole body ached after driving an hour. I then tested a 2012 Nissan Murano. It was an improvement, but I wasn't sold. Not only did it lack the support I desired, it was also a base model and failed to have the one convenience I truly wanted, Bluetooth, AND it was a gas guzzler. Being on a fairly tight budget I had a hard time justifying that purchase. After reviewing the consumer reports car edition, I decided to take a quick test drive of the highly rated and affordable Mazda CX-5 Touring and Grand Touring before I had to return the Nissan Murano and make purchase decision. I quickly fell in love with the CX-5 Grand Touring. It was supportive, had a ton of features, and is fun to drive. (I love sports cars and would be driving one if my body allowed. One of my first comments after getting in the driver's seat was "this feels like your driving a sports car.") The MSRP was priced very competitively and I knew the only way I was going to be able to afford the vehicle would be to get a good price on my trade-in and a great price on the car. Mission accomplished. I got $1200 more on my trade than offered from Ford. I spent 2 evenings at Faulkner Mazda before making a decision and the time flew! My salesman, Randall, was wonderful. He took me on 2 test drives just to make sure this car was right for me. He responded to phone calls and e-mails promptly and was a pleasure to work with. From removing the sticker on the new vehicle to making sure I kept the same license plate, he fulfilled every request I had. He is an all around nice guy and I felt absolutely no pressure. It felt like I was going through the car buying process with a friend. I also found out from another Mazda dealer that contacted me that there were only four 2014 Mazda CX-5's which met my requirements in the North East. While other dealers wouldn't even consider obtaining them for me, Faulkner not only attempted to find exactly what I was looking for, but secured the vehicle. The horror stories I've heard about young females purchasing cars made me consider calling my dad for back-up. That wasn't the case for me. I purchased this car completely on my own. Even made my dad proud. The price I was able to negotiate on the car turned out to be better than I would have set my target price to be based on consumer reports (I researched the price of the vehicle after my first night of negotiations.) I couldn't be happier with my experience. I'm now the proud owner of a new 2014 Mazda CX-5 Grand Touring and I couldn't be happier! More
I knew I would be buying a Mazda and I knew the dealership to go to was Faulkner Mazda. My family has purchased several vehicles from the dealership and specifically from Dave Fasoline. My first te dealership to go to was Faulkner Mazda. My family has purchased several vehicles from the dealership and specifically from Dave Fasoline. My first test drive was 6 months ago and while every other dealership at the time urged me to buy right away, Faulkner Mazda was the only one that understood I was looking to buy after the winter season. Dave and I communicated via email to iron out the details and it is a sign of reassurance when the sales person that you are dealing with not only knows the products and services offered by Mazda but is also passionate about the brand and Mazda Motorsports. The car was ordered from another dealership and the paperwork was signed. Mazda has a great asset in Dave Fasoline and Andrew Veirling (Finance Manager). Both individuals, the dealership and Mazda are highly recommended. More
My husband and I had a pretty good idea of the type of vehicle we wanted. Renee helped us narrow that window down until we found the car that was perfect for us. We could not be happier with our experienc vehicle we wanted. Renee helped us narrow that window down until we found the car that was perfect for us. We could not be happier with our experience or more confident we made the right choice and will be letting all of our friends and family know. Thank you! More
Friendly sales team, great prices, almost everyone in our family has bought a Mazda. They are great cars and we we will keep coming back to see Renee Fargason!! family has bought a Mazda. They are great cars and we we will keep coming back to see Renee Fargason!! More