Faulkner Mazda
Trevose, PA
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Worst car buying experience ever The only reason why I didn’t walk out and buy a Mazda CX-5 at another dealer is because this dealer was the only one with the exterior and interior co The only reason why I didn’t walk out and buy a Mazda CX-5 at another dealer is because this dealer was the only one with the exterior and interior colors I wanted in a 50 mile radius. I asked the sales person repeatedly for the final numbers on the car and she repeatedly gave me estimated monthly payments that weren’t even based on a credit check despite me saying I wanted to pay in full. It was like she didn’t understand that you don’t have to finance to buy a car. She kept telling me I had to wait for finance. Then the finance guy - three hours later - is confused as to why I didn’t get the final numbers sheet before coming into his office. Then they sell me the car but only have one key and say I have to come back when the service department is open to get a second key made. Mazda great cars. Terrible dealers — especially this one. More
Told not to call - they called cell phone not given tot hem Did internet inquiry about a car and provided a work phone number but specifically said do not call - 5 minutes later my ex's cell phone rings and it Did internet inquiry about a car and provided a work phone number but specifically said do not call - 5 minutes later my ex's cell phone rings and it Faulkner - not sure why they called that number - they were not given permission to call any number More
Great Place to buy a car! I recently purchased my second CX-9 from Faulkner Mazda. Darshan Patel was a great salesman who took care of me. Great service from everyone there. I recently purchased my second CX-9 from Faulkner Mazda. Darshan Patel was a great salesman who took care of me. Great service from everyone there. More
1st timet Just bought a 2012 Mazda6 Dave was the salesman and he treated us with respect and dignity. We could not be happier with the whole experience. I woul Just bought a 2012 Mazda6 Dave was the salesman and he treated us with respect and dignity. We could not be happier with the whole experience. I would highly recommend Faulkner to everybody who is in the market for a car. Once again Dave thank you. More
Amazing Service I've leased two cars through Faulkner Mazda and had great experiences both times! Most recently I dealt with Renee who was very attentive and helped t I've leased two cars through Faulkner Mazda and had great experiences both times! Most recently I dealt with Renee who was very attentive and helped to answer a lot of questions via email before I even set foot at the dealership. She helped me get into a new lease at an affordable rate and had great service/follow up. I did not feel pressured at all and appreciate her transparency! Would definitely recommend her and Faulkner Mazda. More
So happy! I am so happy with this dealership. This is the second time purchasing from them and they were amazing, from start to finish. Renee was just a joy to I am so happy with this dealership. This is the second time purchasing from them and they were amazing, from start to finish. Renee was just a joy to work with. She truly cared about our concerns and made every effort to ease them. Negotiations were simple and timely. Thank you Renee! More
Faulkner Mazda is awesome Our experience here was painless. John Lucas was straight up with every aspect of the car buying process and gave us the most for our trade in and got Our experience here was painless. John Lucas was straight up with every aspect of the car buying process and gave us the most for our trade in and got us in a super nice CX5. Best dealer experience I've had. More
Amazing Experience It was my first car and they really made it great for me here. Amazing people I wish them the best. Thanks for everything mazda It was my first car and they really made it great for me here. Amazing people I wish them the best. Thanks for everything mazda More
High Service, Low Price, Max Style There I was wondering around the car lot on a brisk Saturday evening with less than an hour left till dealership closing time. Here comes James Justi There I was wondering around the car lot on a brisk Saturday evening with less than an hour left till dealership closing time. Here comes James Justi walking out to greet me while zippering up his jacket and introducing himself. I was impressed to get the kind of warm reception and customer service that late in the day so close to closing. James and I discussed the various Mazda models and after considering my needs showed me to the Mazda3 hatchback that I test drove and eventually purchased. They let me haggle, gave me a great price on my trade in and found some flexibility on the pricing of the vehicle I wanted to purchase. They then expedited the financing process so that I could make it out of their office and to the hospital in time for my pregnant wife's Ultrasound! James has a great beard, a kind smile, friendly disposition, and the desire to make your visit to Faulkner Mazda a positive and memorable one. I was impressed with all of their staff and plan to come back with repeat business in due time. Cheers! More
No Hassle Used Car Purchase Experience Just bought a used car from Faulkner Mazda. Very professional group of people. The car was sitting in front of the dealership the morning I was supp Just bought a used car from Faulkner Mazda. Very professional group of people. The car was sitting in front of the dealership the morning I was supposed to pick it up, perfectly ready to go. Everyone friendly, work done expediently. No hassles whatsoever. I would recommend this dealership to anyone. A friend of mine who accompanied me buys a lot of cars, commented, "This is a great dealership!". More