Faulkner Mazda
Trevose, PA
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Nice Experience We had previously purchased a Mazda from Faulkner so when it was time to buy a new car for our kids we when to Faulkner again. Renee was great -- spe We had previously purchased a Mazda from Faulkner so when it was time to buy a new car for our kids we when to Faulkner again. Renee was great -- spending plenty of time with everyone in our family answering questions, showing us features, and making us comfortable with our choices. There was no pressure at any time ... a nice experience overall. More
Faulkner had a good reputation with local people. Accordingly, I decided to give them a web review, then a personal visit to assess their selections of Mazdas. I was coming down to several car manufa Accordingly, I decided to give them a web review, then a personal visit to assess their selections of Mazdas. I was coming down to several car manufacturers - one of which was Mazda. Had gone to the Philly Autoshow for several years to stay on top of the car market - this year was more in detail. Prior to the auto show, I did my homework over the internet and thru my vehicle selection process not only with Faulkner but with other dealers. Renee listened to me with my selected vehicles...due to needs I was evaluating a Mazda 6 or Mazda CX-5. Several test drives helped me make a decision with Renee answering questions both at the dealership and over the phone. Her interest in helping me make a decision in my own time and not be rushed was a big help. More
Excellent car buying experience. Mike and Kim were great to deal with - friendly, helpful, knowledgeable and cooperative. If you are looking for a new Mazda make sure you visit them. to deal with - friendly, helpful, knowledgeable and cooperative. If you are looking for a new Mazda make sure you visit them. More
This is my second vehicle purchased from Faulkner Mazda and I couldn't be more pleased. Kevin Kneib was our salesman for our first purchase (Mazda 3) so when it came time to purchase a new CX5 Touring, and I couldn't be more pleased. Kevin Kneib was our salesman for our first purchase (Mazda 3) so when it came time to purchase a new CX5 Touring, I knew exactly where to go and who to see. Kevin was just wonderful from start to finish. He took time and explained everything. Not once did I feel rushed to make my decision. He couldn't be more accommodating with my wants and needs and was extremely fair with my trade in. Thank you Kevin for a pleasant buying experience. More
My Sales Rep Renee was informative, kind, understanding of my wants and needs, and went the extra mile to accommodate me. I believe I received a good price on top of it all. What impressed me the most was of my wants and needs, and went the extra mile to accommodate me. I believe I received a good price on top of it all. What impressed me the most was after I agreed to purchase the car our sales rep found an additional $500 rebate. The sale was made, she did not have to pull this out of her pocket, she could have not said anything. To me, it showed fairness, integrity, and a sense of caring about her customer. This is what I will probably remember the most, and it is because of this that I will return without hesitation. Thank you, Joe More
Admittedly, I absolutely HATE the process of buying a new vehicle and had a horrific experience at a dealership one week prior to visiting Faulkner. Renee made the process extremely painless and lessened th vehicle and had a horrific experience at a dealership one week prior to visiting Faulkner. Renee made the process extremely painless and lessened the stress for me. She ever came to my office to close the deal so that I wouldn't lose an incentive. She is a true gem. I would also state that on both visits to Faulkner, while I was in the waiting area, I was approached by several people making sure that I had been taken care of and then they found out that I was there to see another salesperson they still chatted and didn't just walk away. Very nice dealership on all levels. More
Everyone was very friendly and courteous. Had some road blocks but everyone was happy to help. I would definitely go back and buy another car here! blocks but everyone was happy to help. I would definitely go back and buy another car here! More
Ravi excellently handled all of my car buying needs. He was intelligent, personable, and made the process easy. Ravi was more concerned about my needs rather than pushing for a sale. I would recommend any was intelligent, personable, and made the process easy. Ravi was more concerned about my needs rather than pushing for a sale. I would recommend anyone to use Ravi Roopnarine when purchasing a car. He made this the best car buying experience I've ever had! Thank you, Ravi! I love my new Kia Sonata! More
Renee and the other employees that I encountered there were all very helpful, friendly and kind. They all acted in a very professional matter. I felt that I could trust what they were saying and I felt were all very helpful, friendly and kind. They all acted in a very professional matter. I felt that I could trust what they were saying and I felt comfortable. I never felt pressure, like I did at other places, and felt that I was making the right decision with purchasing my car with Renee. I even stopped by on a day that Renee wasn't there to see the car again and the other employees remembered me and were helpful. I was very impressed with the service that I received and I would surely recommend it to other people. More
I just bought a 2014 Mazda 3, which is my first new car and I am so glad that I had Dave help me with this process. He was friendly and very helpful throughout the whole process of buying the car. When he and I am so glad that I had Dave help me with this process. He was friendly and very helpful throughout the whole process of buying the car. When he found the car that I wanted he made sure that I had a great test drive. After I bought that car he also went through the owners manual with me and showed me how to use everything inside the car, which was very helpful. He made my buying experience way better than I expected it to be which took the stress out of getting my new car. I would recommend Faulkner Mazda to everyone and make sure you ask for Dave when you go! You will not be disappointed! I love my new car! Thanks for all of your help Dave! More