Faulkner Mazda Harrisburg
Harrisburg, PA
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Exceptional customer service. We are very happy with the trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre owned and a much better financing. More
Mike Ramsey was excellent to work with but the other employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling that we paid too much for services that we probably didn't need. Had I read the details before I left the dealer I probably would not of purchased some of the extra coverages. I discussed my experience with her and I am not sure whether it will affect my decision to go back again to purchase a car? More
Great experience, excellent staff, nice facility, and 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its competition. More
My fiance and I could not have been happier with our experience at Faulkner Mazda in Harrisburg. Our salesman, Dan Shay, was very helpful, courteous and knowledgeable. There was some initial confusion w experience at Faulkner Mazda in Harrisburg. Our salesman, Dan Shay, was very helpful, courteous and knowledgeable. There was some initial confusion with another car dealership, but Dan really came through and helped us out. We would highly recommend Dan and the entire team at Faulkner Mazda in Harrisburg. More
Overall great experience. Dan provided me with excellent service and explanation of the features of the CX-5 and worked with me to make sure the sale was completed in the timeframe that I provided. Also, A service and explanation of the features of the CX-5 and worked with me to make sure the sale was completed in the timeframe that I provided. Also, Andrea (don't remember last name) explained all the aspects of the financial options available and helped to secure the sale, as well. All of the employees at Faulkner were kind and courteous and made me feel at home from the moment I walked in the door and even after I left. Very pleasurable experience. More
Our experience at Faulkner Mazda has left absolutely nothing to be desired. The experience was simple, quick and enjoyable. From the politeness of the staff to the quality of the product, Faulkner Mazda nothing to be desired. The experience was simple, quick and enjoyable. From the politeness of the staff to the quality of the product, Faulkner Mazda has covered all of their bases. The quality of the product is obvious and was explained in depth by our sales person Mike Ramsey and Mark Eager. We were presented with the best possible situation to meet our family and financial needs and we left the dealership in a much better financial position than we came in with. The finance manager, I believe her name was Amanda, was very thorough and helpful, and everyone helped to create a very non-pressuring environment. The deal that we received was exceptional and the additional finance help that we received was greatly appreciated, especially during the holidays! Thank you for your hospitality and positive interaction to everyone that we came in contact with at Faulkner Mazda! My wife and I are both proud owners of Mazdas and we plan to be a part of the Faulkner Mazda family for years to come! More
I am a Mazda customer and I purchased my first new car from faulkner mazda in harrisburg; when they were located on Paxton St. I've always had a good experience with the team at Faulkner Mazda Harrisburg from faulkner mazda in harrisburg; when they were located on Paxton St. I've always had a good experience with the team at Faulkner Mazda Harrisburg; whether it is the service staff or the sales team. Everyone is friendly and makes the car process easier. I really enjoyed working what Daniel Shay and Mark Eager to purchase my new Mazda 6. They made the experience fun and painless. I would reccommend Mazdas and this dealershipi to anyone. More
From the beginning Dan Shay was professional and courteous. I was buying 2 cars and had specific needs on a tight budget. Both Dan and sales manager Brian worked with my wife and I to make sure what courteous. I was buying 2 cars and had specific needs on a tight budget. Both Dan and sales manager Brian worked with my wife and I to make sure what we got would satisfy those needs. Dan spoke to my wife and myself equally, a rare find in the auto world. I genuinely feel that the sales/ financing staff was there to help us and not to just "make a sale". I look forward to returning in the future for future purchases. More
This was the best buying experience I ever had. Laura was friendly and very knowledgeable. There was no pressure to buy and she and the rest of the team really worked with us. I felt she went the extr was friendly and very knowledgeable. There was no pressure to buy and she and the rest of the team really worked with us. I felt she went the extra mile to help us purchase the new vehicle. I shopped around at many other Mazda dealership and no one was offering a price as low or even in the same ball park. They were straight forward with the price and did not try to play games with teasing me with a low price with rebates that did not apply to me. Faulkner Mazda will be my first and only stop next time I am in the market for a new vehicle. More
Dan was a great guy to work with. At the time, this was his third week on the job and he kept his "pitch" very simple and to the point, which is exactly what I look for in someone when dealing with a new c his third week on the job and he kept his "pitch" very simple and to the point, which is exactly what I look for in someone when dealing with a new car. The process was lengthy but worth it in the long run. I would recommend anyone to Faulkner, but specifically to see Dan. More