Faulkner Mazda Harrisburg

This was the best buying experience I ever had. Laura was friendly and very knowledgeable. There was no pressure to buy and she and the rest of the team really worked with us. I felt she went the extr was friendly and very knowledgeable. There was no pressure to buy and she and the rest of the team really worked with us. I felt she went the extra mile to help us purchase the new vehicle. I shopped around at many other Mazda dealership and no one was offering a price as low or even in the same ball park. They were straight forward with the price and did not try to play games with teasing me with a low price with rebates that did not apply to me. Faulkner Mazda will be my first and only stop next time I am in the market for a new vehicle. More

Dan was a great guy to work with. At the time, this was his third week on the job and he kept his "pitch" very simple and to the point, which is exactly what I look for in someone when dealing with a new c his third week on the job and he kept his "pitch" very simple and to the point, which is exactly what I look for in someone when dealing with a new car. The process was lengthy but worth it in the long run. I would recommend anyone to Faulkner, but specifically to see Dan. More

I went to Faulkner Mazda to look for a newer car than I currently had and ended up leaving with a brand new Mazda 3. Everyone was very courteous and helpful in my search for a vehicle. currently had and ended up leaving with a brand new Mazda 3. Everyone was very courteous and helpful in my search for a vehicle. More

The staff at Faulkner Mazda was very helpful and attentive. On a whole the staff is very knowledgeable and work well together to get the customer the best deal possible. Amanda was very attentive attentive. On a whole the staff is very knowledgeable and work well together to get the customer the best deal possible. Amanda was very attentive and made herself available to me even when she wasn't on the clock at the dealership. I was able to do multiple test drives, got a great deal on my trade in, and a very good financing plan that fit my finances. The staff represents the Mazda brand well and I was very happy with my experience. I would highly recommend buying a car at Faulkner Mazda to anyone. More

Jesse was amazing in providing great customer service. We will recommend him without reservation. So far we are having a great experience with our used Honda. will recommend him without reservation. So far we are having a great experience with our used Honda. More

Pleasant sales person Not high pressure Nice vehicle Pleasant sales person Not high pressure Nice vehicle (criteria: cockpit, cargo capacity, bells/whistles) Nice price (offered opportunity to get ext Pleasant sales person Not high pressure Nice vehicle (criteria: cockpit, cargo capacity, bells/whistles) Nice price (offered opportunity to get extra discount due to being Hershey Foods employee) MPG and color selection not greatest, but those weren't deal-breakers More

A great experience from start to end. Jesse McKnight was the most pleasant, friendly, will-bend-over-backwards-and-gives-the-shirt-off-his-back kind of guy. I could not say enough nice things about him wit the most pleasant, friendly, will-bend-over-backwards-and-gives-the-shirt-off-his-back kind of guy. I could not say enough nice things about him without sounding too cheesy. He sold us a great product (Mazda CX 5) at the price we wanted, with all the options we wanted, and then he sweetened the deal even further. Then his service manager Frank came over and threw in something extra on top of everything else that we did not expect. I have always had great experiences with the Faulkner dealerships (having owned a Honda and a Nissan, both of which were service at Faulkner dealerships). It is great to see Faulkner Mazda is as great to deal with as other Faulkner dealerships. Thank you Jesse. More

This was my first car-buying experience. Mike made the experience easy. He was very eager to help in any way and was easy to get in contact with for questions. I would definitely return to this dealersh experience easy. He was very eager to help in any way and was easy to get in contact with for questions. I would definitely return to this dealership and work with Mike again when I am ready to buy or lease another car. Thanks Mike! More

Mike was AMAZING to deal with. He was very friendly, he helped me 100% thru the process of getting the loan with a co-signer. What din't Mike do to help me out to get the car. It did take a while but like helped me 100% thru the process of getting the loan with a co-signer. What din't Mike do to help me out to get the car. It did take a while but like Mike said, at the end it's worth it and it WAS. very thankful for he's help. Thank you Mike! Jose' Ceballos More

I went in and purchased an RX8. When i test drove it, I noticed it idled rough. I asked the sales person about it, but they said that was what RX8 do. After two weeks, I brought it back and was told agai noticed it idled rough. I asked the sales person about it, but they said that was what RX8 do. After two weeks, I brought it back and was told again that the rough idle was normal. A mechanic in my local Mazda dealership told me that it was not normal so I again took it to Faulkner. When I called, they told me there was nothing they could do since I was a week over my four week total warranty. After I finally got them to look at it, they said that there were aftermarket spark plugs that were really good in it and that was why it idled rough. Today, my check engine light came on. Instead of having to deal with Faulkner, I went to my local Mazda dealer, who told me that aftermarket parts dont work out good in RX8's and I need totally new wires, plugs, etc. Faulkner sold me a car that had parts in it that didn't work, has never cared that they didnt. I asked about the idle numerous times and was told it was nothing. Don't waste you time dealing with people who don't want to help you out once they take your money. More