Faulkner Mazda Harrisburg

Went to the dealership to check out a Subaru that was posted to autotrader, and within ten seconds was greeted by Mike. I appreciated being welcomed and not having to seek assistance by wandering around. posted to autotrader, and within ten seconds was greeted by Mike. I appreciated being welcomed and not having to seek assistance by wandering around. Mike was professional, courteous, and extremely personable. He truly made the experience great and hassle free. I would gladly recommend him to anyone who is looking for a quality car buying experience. More

We thought Sarah was great! She welcomed us and after a few questions found me the perfect car. She knew safety for my 3 yr old daughter was important to us. She made my daughter part of the car picking pr few questions found me the perfect car. She knew safety for my 3 yr old daughter was important to us. She made my daughter part of the car picking process which Impressed me and entertained my daughter. Sarah never made me feel pressured. We didn't purchase the day we test drove and was understandable. She was readily available for my questions when I called back. One of the reasons went back to buy the Mazda was because of Sarah and how comfortable she made us feel in this important decision. I gave a 4 for overall experience because of the finance portion. I filed paperwork one night, got the car the next and had to redo paperwork because of buying a warranty I didn't know about the first night and had to go back a third time to sign more paperwork that was missed. I am not letting those technicalities ruin it. I would definitely recommend Sarah again. She is young and enthusiastic and makes you feel comfortable and at ease. More

Exceptional customer service. We are very happy with the trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre owned and a much better financing. More

Mike Ramsey was excellent to work with but the other employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling that we paid too much for services that we probably didn't need. Had I read the details before I left the dealer I probably would not of purchased some of the extra coverages. I discussed my experience with her and I am not sure whether it will affect my decision to go back again to purchase a car? More

Great experience, excellent staff, nice facility, and 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its competition. More

My fiance and I could not have been happier with our experience at Faulkner Mazda in Harrisburg. Our salesman, Dan Shay, was very helpful, courteous and knowledgeable. There was some initial confusion w experience at Faulkner Mazda in Harrisburg. Our salesman, Dan Shay, was very helpful, courteous and knowledgeable. There was some initial confusion with another car dealership, but Dan really came through and helped us out. We would highly recommend Dan and the entire team at Faulkner Mazda in Harrisburg. More

Overall great experience. Dan provided me with excellent service and explanation of the features of the CX-5 and worked with me to make sure the sale was completed in the timeframe that I provided. Also, A service and explanation of the features of the CX-5 and worked with me to make sure the sale was completed in the timeframe that I provided. Also, Andrea (don't remember last name) explained all the aspects of the financial options available and helped to secure the sale, as well. All of the employees at Faulkner were kind and courteous and made me feel at home from the moment I walked in the door and even after I left. Very pleasurable experience. More

Our experience at Faulkner Mazda has left absolutely nothing to be desired. The experience was simple, quick and enjoyable. From the politeness of the staff to the quality of the product, Faulkner Mazda nothing to be desired. The experience was simple, quick and enjoyable. From the politeness of the staff to the quality of the product, Faulkner Mazda has covered all of their bases. The quality of the product is obvious and was explained in depth by our sales person Mike Ramsey and Mark Eager. We were presented with the best possible situation to meet our family and financial needs and we left the dealership in a much better financial position than we came in with. The finance manager, I believe her name was Amanda, was very thorough and helpful, and everyone helped to create a very non-pressuring environment. The deal that we received was exceptional and the additional finance help that we received was greatly appreciated, especially during the holidays! Thank you for your hospitality and positive interaction to everyone that we came in contact with at Faulkner Mazda! My wife and I are both proud owners of Mazdas and we plan to be a part of the Faulkner Mazda family for years to come! More

I am a Mazda customer and I purchased my first new car from faulkner mazda in harrisburg; when they were located on Paxton St. I've always had a good experience with the team at Faulkner Mazda Harrisburg from faulkner mazda in harrisburg; when they were located on Paxton St. I've always had a good experience with the team at Faulkner Mazda Harrisburg; whether it is the service staff or the sales team. Everyone is friendly and makes the car process easier. I really enjoyed working what Daniel Shay and Mark Eager to purchase my new Mazda 6. They made the experience fun and painless. I would reccommend Mazdas and this dealershipi to anyone. More

From the beginning Dan Shay was professional and courteous. I was buying 2 cars and had specific needs on a tight budget. Both Dan and sales manager Brian worked with my wife and I to make sure what courteous. I was buying 2 cars and had specific needs on a tight budget. Both Dan and sales manager Brian worked with my wife and I to make sure what we got would satisfy those needs. Dan spoke to my wife and myself equally, a rare find in the auto world. I genuinely feel that the sales/ financing staff was there to help us and not to just "make a sale". I look forward to returning in the future for future purchases. More