Faulkner Mazda Harrisburg

I needed to purchase a new vehicle. It was a lengthy search filled with online research, and visits to several dealerships. At one dealership in particular, I was 'profiled' as someone who was only search filled with online research, and visits to several dealerships. At one dealership in particular, I was 'profiled' as someone who was only worthy of the cheapest car on the lot. When I arrived at Faulkner Mazda in Harrisburg, Jesse McKnight was there to greet me in the parking lot within a minute of my arrival. He was quick to get me test driving a car - the point of my visit. A week or so after my visit to Faulkner, I was given a quote from another car dealer that I felt was less than adequate. I took the quote to Jesse and pointed out my problems with it. Jesse was able to get me a better offer for the car and a better deal for my trade in. From there, the rest of the experience was great. When my wife and I picked up the car, we were processed very efficiently and all of our questions were answered. Jesse introduced us to all of the people that we would be working with in the service department and he saw us off in our new car. The the reason for my rating (5s across the board) is that I cannot think of a single problem I had with this experience. More

We were very happy with the way we were treated.The whole experience with Faulkner Mazda was comfortable,not pressured.After all we were very well pleased. experience with Faulkner Mazda was comfortable,not pressured.After all we were very well pleased. More

I felt that it was very important to rate Faulkner Mazada of Harrisburg because they were such a big help with my first purchase of a brand new car. The staff were all very pleasant to deal with & friendly. of Harrisburg because they were such a big help with my first purchase of a brand new car. The staff were all very pleasant to deal with & friendly. I would recommand this dealership to anyone. More

I had no idea what I was looking for, and Sandy made it a very easy and fun experience. She was not pushy at all, and was very helpful with all my questions. I will highly recommend her and Faulkner, to anyo very easy and fun experience. She was not pushy at all, and was very helpful with all my questions. I will highly recommend her and Faulkner, to anyone who is in the market for a new vehicle. This could have been a very stressful situation for me, but Sandy and her team made it a great experience. More

I had a great experience buying a new Mazda5 at Faulkner. There was no pressure, I never felt rushed, and they worked hard to give me a price I was comfortable with. Everyone was courteous and friendly. I There was no pressure, I never felt rushed, and they worked hard to give me a price I was comfortable with. Everyone was courteous and friendly. I look forward to having my car serviced there. More

Doug was able to get a quick understanding of how we wanted the sales process to go. We wanted a fair price for our trade-in and some give on the MSRP. We got both expectations met on the first offer. W wanted the sales process to go. We wanted a fair price for our trade-in and some give on the MSRP. We got both expectations met on the first offer. We are confident our relationship with Faulkner Mazda will be mutually beneficial. More

Mike as well as the other employees were very friendly and committed to putting a smile on my face as I drove off the lot. They were willing to negotiate to get me a good deal and were even willing to and committed to putting a smile on my face as I drove off the lot. They were willing to negotiate to get me a good deal and were even willing to polish the car before I left. I would recommend this dealership and their staff to anyone looking to buy a new or used mazda. More

Great experience, love the car. I Was greeted w/in 30 seconds by a friendly salesman. I was given a fair trade-in value and they gave me the best offer of the 5 local mazda dealerships. I was offered ref seconds by a friendly salesman. I was given a fair trade-in value and they gave me the best offer of the 5 local mazda dealerships. I was offered refreshments several times and had several other employees stopped by to say hi and talk to me. Mike was very helpful in giving me time explain my situation and budget and did not try to push extras. I forgot to remove my sunglasses from my old car and called in after leaving. Mike had removed them and had them ready and walked them out to my car before I even got out of the car the next day. More